Tax Examiners and Collectors, and Revenue Agents

**$2,000 Sign on Bonus for External Candidates**

**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

The **Patient Access Specialist (Financial Counselor)** functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider’s practice. The primary role is to organize the practice’s daily activities and paperwork.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 350 W Thomas RD. Phoenix, AZ.

We offer 4 weeks of paid training. The hours during training will be 8:00am to 4:30pm AZ Time, Monday - Friday. **Training will be conducted onsite.**

**Primary Responsibilities:**

+ Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage. When contacting payers directly, utilizes approved scripting.

+ Obtains referral, authorization and pre-certification information and documents this information in system.

+ Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due.

+ Trains staff on computer systems, new processes, payer updates and assigned reporting.

+ Functions as a Superuser for primary computer systems

+ Proactively identifies and leads department process improvement opportunities.

+ Works on Special Projects as needed.

+ Performs the duties of a Patient Access Representative

+ Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ 1+ years of electronic health record experience

+ 2+ years of Customer Service experience such as hospital, office setting, customer service setting, or phone support

+ Must be 18 years of age OR older

+ Ability to work 100% onsite at 350 W. Thomas Rd, Phoenix, AZ

+ Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime.

**Preferred Qualifications:**

+ 1+ year of experience with prior authorizations

+ Experience with Microsoft Office products

+ Experience in a Hospital Patient Registration Department, Physician office or any medical setting

+ Working knowledge of medical terminology

+ Understanding of insurance policies and procedures

+ Experience in insurance reimbursement and financial verification

+ Ability to perform basic mathematics for financial payments

+ Experience in requesting and processing financial payments

**Soft Skills:**

+ Strong interpersonal, communication and customer service skills

**Physical and Work Environment:**

+ Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset.

**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._

**\#RPO #RED**

**$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS**

**Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start** **Caring. Connecting. Growing together.**

The **Patient Access Specialist** functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider’s practice. The primary role is to organize the practice’s daily activities and paperwork.

This position is full-time, Monday - Friday 8:30am to 5:00pm. Employees are required to work during our normal business hours of 7:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends.

We offer 4 weeks of paid training. The hours during training will be 8:00am to 4:30pm, Monday - Friday. Training will be conducted on-site.

**Primary Responsibilities:**

+ Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage. When contacting payers directly, utilizes approved scripting

+ Obtains referral, authorization and pre-certification information and documents this information in system

+ Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due

+ Proactively identifies and leads department process improvement opportunities

+ Works on Special Projects as needed

+ Performs the duties of a Patient Access Representative

+ Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas

**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**

+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account

+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

+ 401(k) Savings Plan, Employee Stock Purchase Plan

+ Education Reimbursement

+ Employee Discounts

+ Employee Assistance Program

+ Employee Referral Bonus Program

+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

+ More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ 2+ years of Customer Service experience such as hospital, office setting, customer service setting, or phone support

+ 1+ years of electronic health record experience

+ Must be able to work 100% onsite 625 N. 6th St. Phoenix, AZ

+ Must be 18 years of age OR older

+ Ability to work during our normal business hours of 7:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends

**Preferred Qualifications:**

+ 1+ year of experience with prior authorizations

+ Experience with Microsoft Office products

+ Experience in a Hospital Patient Registration Department, Physician office or any medical setting

+ Working knowledge of medical terminology

+ Understanding of insurance policies and procedures

+ Experience in insurance reimbursement and financial verification

+ Ability to perform basic mathematics for financial payments

+ Experience in requesting and processing financial payments

**Soft Skills:**

+ Interpersonal, communication and customer service skills

**Physical and Work Environment:**

+ Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset.

****PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.**

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO #RED

Location:

2721 N Central Ave, Phoenix, Arizona 85004 United States of America

Job Duties:

+ Perform a monthly review of inventory sub-system to correct obvious errors.

+ Work with the field entities on how to avoid errors from being introduced into the sub-system.

+ Review system processes to identify errors and correct as necessary.

+ Recommend and implement changes to existing or new processes.

+ Support the annual physical inventory count. Value the inventory and reconcile to the ledger.

+ Take inbound calls from corporate customers and U-Haul associates to research/resolve billing issues

+ Make outbound collection calls on past due corporate accounts.

+ Take payments, issue credits and refunds.

+ Perform a monthly review of inventory sub-system to correct obvious errors.

+ Work with the field entities on how to avoid errors from being introduced into the sub-system.

+ Review system processes to identify errors and correct as necessary.

+ Recommend and implement changes to existing or new processes.

+ Support the annual physical inventory count. Value the inventory and reconcile to the ledger.

Additional duties may include but are not limited to: Research and reconcile un-applied payments, make corrections to historical transactions, determine if reservations should be granted for accounts on hold or past due. Must be able to work quickly and make accurate detailed call notes for all inbound/outbound and electronic communications. Test and report issues on new system implementation.

Requirements:

+ High level of accuracy

+ Must be able to work in a fast paced environment

+ Excellent note taking skills

+ Ability to type 45 wpm

+ 10-key proficient

+ Comfortable using a computer and Microsoft office programs

+ Must be able to pass background, drug, and credit check

Education:

+ High school diploma or equivalent

U-Haul Offers:

+ Full Medical coverage

+ Prescription plans

+ Dental & Vision Plans

+ New indoor fitness gym

+ Gym Reimbursement Program

+ Registered Dietitian Program

+ Weight Watchers

+ Onsite medical clinic for you and your family

+ Career stability

+ Opportunities for advancement

+ Valuable on-the-job training

+ Tuition reimbursement program

+ Free online courses for personal and professional development at U-Haul University®

+ Business and travel insurance

+ You Matter Employee Assistance Program

+ Paid holidays, vacation, and sick days

+ Employee Stock Ownership Plan (ESOP)

+ 401(k) Savings Plan

+ Life insurance

+ Critical Illness/Group Accident

+ 24-hour physician available for kids

+ Subsidized gym/ membership

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Mindset App Program

+ Discounts on cell phone plans, hotels, and more

+ LifeLock identity Theft

+ Savvy consumer wellness programs- from health care tips to financial wellness

+ Dave Ramsey’s SmartDollar Program

+ U-Haul federal credit union

+ Wellness Program

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Our client, [American bank holding is seeking a to join their team.

**Job Title: Collections Agent for Equipment**

**Location: Tempe, AZ**

**Pay Range: $19/hr until you get hired on then $22/hr**

**What’s the Job?**

+ Inbound calls for collections

+ Place or receive calls in priority order as established by management

+ Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay.

+ Document all collection efforts for each assigned account in accordance with established procedures

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Overview

Terros Health is pleased to share an exciting and rewarding opportunity for a Accounts Receivable Specialist II w orking at our Central Avenue location (possibility for remote in Arizona). Reporting to the Revenue Cycle Manager, the ideal individual is flexible, compassionate and professional. The successful individual will possess at least 3+ years medical and/or behavioral billing experience, especially in the area of account and payment reconciliation and at least 3+ years’ experience with medical terminology and using an electronic medical record and billing system.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

Recently awarded among Arizona’s Most Admired Companies in 2022

Responsibilities

Terros Health (http://www.terroshealth.org) is hiring an Accounts Receivable Specialist II at our Central Avenue location in Phoenix, AZ.

High School Diploma or GED Equivalent

3+ Years Medical and/or Behavioral Billing Experience

Full-Time, Employed

Monday-Friday, 8am-5pm

***May Work Remote Full or Part Time - In Arizona***

No Weekends

Offering Excellent Salary

Full Benefits, Including 401K and Generous PTO/PST (4+ weeks)

Accounts Receivable Specialist II Duties Include:

+ Processing of electronic and paper remits, including the posting of patient portions, denials, adjustments, contractual allowance and recoupments.

+ Reconciles daily reporting from multiple bank accounts to receivable accounts.

+ Accurately posts patient and insurance payor payments to patient accounts timely, calculates and enters contractual adjustments, and patient discounts.

+ Identifies and reports issues, discrepancies, and opportunities for improvement to management.

+ Train and mentor teammates.

Benefits & Wellness:

+ Multiple medical plans - including a no premium plan for employees and their families

+ Multiple dental plans - including orthodontia

+ Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support

+ 4 Weeks of paid time off in the first year

+ Wellness program

+ Child Care Support Program

+ Pet Insurance

+ Group life and disability insurance

+ Employee Assistance Program for the Whole Family

+ Personal and family mental and physical health access

+ Professional growth & development - including scholarships, clinical supervision, and CEUs

+ Employee perks and discounts

+ Gym memberships

+ Tuition at GCU and University of Phoenix

+ Car rentals

+ Bilingual pay differential

Apply with your resume atwww.terroshealth.org/careers/

Qualifications

+ High School diploma or equivalent.

+ 3+ years medical and/or behavioral billing experience, especially in the area of account and payment reconciliation.

+ 3+ years’ experience with medical terminology and using an electronic medical record and billing system.

+ Demonstrated knowledge of HCPC’s, CPT, and diagnosis coding.

+ Intermediate knowledge of Microsoft suite, especially excel functions and tools.

+ Experience interacting with external payers and stakeholders.

+ Experience mentoring and training others on claims and/or coding functions.

+ Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.

+ This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years’ driving experience or no driving experience.

+ Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies.

+ Must pass a TB Test.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job LocationsUS-AZ-Phoenix

Job ID 2024-9382

# of Openings 1

Category Accounting/Finance

Program Finance

Weekly Hours 40

Axiom Care is a fast-paced, rapidly growing substance abuse treatment and sober living housing provider with locations in the Phoenix metro area and Apache Junction. We primarily serve low-income and justice-involved individuals who are seeking to change their life for the better. We achieve this by offering multiple levels of care along with medical services, evidence-based professional counseling, case management, housing assistance, employment assistance, and more.

Job Summary
The Medical Billing and Collections Specialist will process insurance claims for medical services rendered and follow claims until paid. The Medical Billing and Collections Specialist will also monitor that all active clients’ utilization management is current and work with the clinical team to ensure clients’ treatment is covered by insurance.

Duties/Responsibilities
- Review documentation for accuracy for coding and billing purposes
- Submit claims and all communications pertaining to the claims being submitted
- Keep and update active reports for billing and billable items
-Utilization review (submitting and monitoring prior authorizations)
- Reviewing denials for reprocessing
- Posting insurance payments against claims in billing software
- Verifying eligibility of clients prior to billing
- Following-up on insurance eligibility for pending enrollments
- Attends meetings as needed for clearinghouse, billing, provider relations, etc.
- Perform other duties as assigned by management.

---
Required Skills/Abilities
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.

Education and Experience
- High School Diploma or equivalent
- At least two years related experience required.

Adecco is currently assisting one of its clients in their search for a **Collection Specialist** in **Tempe, AZ - Zip code 85288** This is a great opportunity to join a leading American Multinational Company!

+ **Pay Rate:** $ 19.00/HR.

+ **Shift availability** Hybrid 3 days in Office 2 from Home after training is complete

**Top Reasons/Perks to Work as a Collections Specialist with Adecco:**

+ Daily/Weekly pay

+ Upskilling opportunities through the Adecco Aspire Academy

+ A chance to work with our client permanently!

+ Dedicated onboarding specialist

+ Dedicated TES

**Our ideal Collection Specialist must have/must be able to:**

+ Collect assigned accounts to a minimum efficiency of 95% or better.

+ Meet or exceed performance expectations for collection efforts based upon individual goals and objectives, e.g., minimum contacts per day, repossession inventory, and past due budget.

+ Process customer drafts, fee waivers, Right to Cure, and other deferrals on accounts based on written policy guidelines.

+ Order updated credit bureau reports or initiate the skip-tracing process in accordance with established guidelines.

+ Document all collections efforts in accordance with established procedures.

+ Process customers' payments through electronic draft.

+ Communicate regularly with management regarding the status of problem accounts.

**Education/Certification Requirements for a** **Collection Specialist** **:**

+ HSD/GED

**Experience and Skills Requirements nice to have for a** **Collection Specialist** **:**

+ Prior collections experience

+ Knowledge of collections or repossession

+ Demonstrated proficiency in basic computer applications, such as MS Office products

+ Bilingual in Spanish

**Note:**

**This role is On-Site; thus, open to candidates near/in/around In Tempe, AZ**

**Pay Details:** $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

The Collections Specialist 5 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.

**Responsibilities:**

+ Performs Collection Specialist 3 duties plus the following: Uses advanced negotiation skills to resolve escalated calls. Coaches less experienced collectors. Prioritizes workflow, and identifies process improvements by applying technical principles and techniques. Interprets procedures and instructions to choose among alternatives to seek resolution. Works under little to no direct supervision. May support an expansive and or diverse array of products services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives; and, impacts the business by ensuring the quality of the tasks or services provided. Understands how assigned duties contribute to the work of the team unit and how the units coordinate their efforts and resources to achieve the objectives of the function.

+ Carry out collections management to the client portfolio with outstanding balance in order to regularize the client's debt and mitigate the risk from old credit´s

+ Offer the client all the information of their credit and debt via telephone, in order to make effective collection management maintaining the quality standards required

+ Update the data of unlocatable customers in arrears, through the CACS system, verifying their information and data history; with the purpose of locating them and being able to carry out collection management.

+ Orient the client according to their requirements and needs to other areas: Customer Services, retention, Citiphone

+ Comply with the strategies designed for Front End

+ Contribute to the monthly productivity standards of the Business.

+ Comply with monthly efficiency goals in buckets

+ Identify inconsistencies in the Collections systems that affect the products of the clients.

+ Offer Negotiation strategies, according to the client's specific situation or route the case to Remedial, or supervisor to offer the client alternative payment according to their condition

+ actively participate in the fulfillment of our Shared Responsibilities

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

**Qualifications:**

+ 2-4 years of experience in the collection area

+ I work under pressure negotiation ease of speech leadership adaptability

+ Ability to adjust quickly to changes and reprioritization in the market, client needs or organizational issues while remaining focused

**Education:**

+ High School diploma or equivalent

------------------------------------------------------

**Job Family Group:**

Operations - Collections Default

------------------------------------------------------

**Job Family:**

Core Collections

------------------------------------------------------

**Time Type:**

Full time

------------------------------------------------------

**Primary Location:**

Tucson Arizona United States

------------------------------------------------------

**Primary Location Full Time Salary Range:**

$43,960.00 - $57,340.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

**Anticipated Posting Close Date:**

Apr 19, 2024

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Adecco is hiring immediately for Late-Stage Automotive Collections Specialists at Truist in Tempe, AZ. As a Late-Stage Automotive Collections Specialist, you will take customer calls, process orders, and provide issue resolution. Apply now and schedule an immediate interview!

Requirements:

+ High School Diploma or GED

+ 1+ years of recent late-stage collections experience

+ Bilingual speaker a plus

+ Automotive Collections experience a plus

+ Ability to remain calm and provide excellent customer service

What's in this for you?

+ Weekly pay starting at $19.00/hr.

+ Competitive benefits with options such as medical, dental, vision, and 401(k)

+ Generous Referral Bonuses

We have multiple shifts available, work with a recruiter to find a shift that works for you!

Click on apply now for immediate consideration for these Late-Stage Automotive Collections Specialist jobs in Tempe, AZ! After submitting your application, you will have the opportunity to schedule an immediate interview!

**Pay Details:** $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

**Job Summary**

As a Collections Specialist II you will assist customers with collecting payments on low risk accounts.

**Job responsibilities**

+ Work in a call center environment that requires 100% phone-based customer interaction

+ Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers

+ Communicate with customers in a metrics-driven environment • Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment

+ Take ownership of each customer interaction while treating them with respect and responding with empathy

+ Work both independently and in a team environment

+ Abide by all applicable regulatory and departmental practices and procedures

**Required qualifications, capabilities, and skills**

+ 1 year collections experience

+ Decision making abilities

+ Previous auto experience

+ Organization and prioritization

+ Excellent communication and listening skill

+ Ability to work overtime as required

+ Bilingual (Spanish)

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans