Who We Are:
Elite Roofing Supply is a privately owned, independent distributor of roofing materials and supplies. Elite was founded in 2013 with the mission to provide roofers with an independent distributor knowledgeable in both commercial and residential roofing. Our headquarters is in Phoenix, AZ, and we currently have 17 branches spread across Arizona, California, Colorado, Louisiana, Missouri, New Mexico, and Texas, with more on the way!
We provide a wide range of opportunities for employees to build a career and grow professionally. Elite service is about ?we,? not about ?me.? Our core values are (1) be of service, (2) be better than yesterday, (3) be accountable, (4) be humble and (5) be safe. If these values resonate with you, we would love to talk to you!
Company Assessment (Must take to be considered for this job opportunity)
In order to be considered, please call or apply online, and also copy and paste this link into your browser and take our 5-minute assessment: https://www.cultureindex.com/c/48hHnJgd8T
IT Systems Engineer I
We are looking for a hands-on Systems Engineer to join our growing team. This is a very small shop for a rapidly growing company. You will be the SME for our new ticketing system, you will help build our infrastructure in all branches, you will document, you will provide support as we move to the cloud. You are also a person who doesn?t mind working on simple computer related issues. Must have experience with Windows AD.
Essential Job Functions/Responsibilities
+ Facilitate and drive operational solution strategy for incident and service requests regarding IT hardware, software, network, and peripheral assets and infrastructure.
+ Configure, install, maintain, and support workstations, servers, peripherals, applications, and cloud technology resources, including Microsoft 365 and Azure.
+ Provide effective communication and technical support to team and staff members for desktop systems and applications, network connectivity, and cloud infrastructure.
+ Perform maintenance, updates, upgrades, and provide solutions to problems for various systems, networks, and technologies within the organization.
+ Manage, monitor, and support IT infrastructure across numerous local area networks and several wide area networks.
+ Maintain the highest level of system, network, and infrastructure availability always.
+ Perform day-to-day operational and administrative tasks as a member of the IT department in support of the business, including documentation, project tasks, incident resolution, reporting, and other tasks as assigned.
+ Extensive knowledge in desktop hardware and Windows 10 operating system.
+ Solid understanding of local and wide area network IP routing protocols and principles.
+ Comprehensive experience with Windows Server operating systems, Microsoft 365 applications, workstation, and server hardware.
+ Proven understanding of and experience working in Windows Active Directory; Azure AD experience is a plus, but not necessary.
+ General understanding of firewalls, IPv4 policy routing, SSL/IPSec VPNs, and cyber security concepts.
+ Knowledge of VoIP and telecommunication systems and functionality.
+ Capable of using remote assistance and monitoring tools to resolve end user, server, and network incidents.
+ Ability to work independently while managing day-to-day requests, projects, and drive solutions ensuring milestones and deadlines are met.
+ Capable of identifying root causes quickly in non-standardized and remote technology environments.
+ Analyze, process, and prepare data for producing reports using Microsoft Office applications.
+ Identify and propose IT processes and policies or changes in existing IT processes and policies to continually improve the level of customer service and value to the business.
+ Outstanding customer service and desire to be a team player; communicate complex technical concepts to non-technical staff effectively; desire to always learn and raise the bar to do better each day.
What We Offer
+ Health Insurance
+ Dental Insurance
+ Vision Coverage
+ 401(k) Plan
+ Life Insurance and AD&D
+ Free Short-Term Disability
+ Paid time off
+ Paid holidays
+ Costco and AAA benefits
+ Verizon and AT&T discounts
+ And more!
Check us out at: www.EliteRoofingSupply.com
We are a DRUG-FREE WORKPLACE and conduct Random Drug Testing.