Arts, Audio/Video Technology & Communications

Technical Writers

Write technical materials, such as equipment manuals, appendices, or operating and maintenance instructions.

Salary Breakdown

Technical Writers

Average

$81,600

ANNUAL

$39.23

HOURLY

Entry Level

$49,410

ANNUAL

$23.75

HOURLY

Mid Level

$77,450

ANNUAL

$37.24

HOURLY

Expert Level

$127,810

ANNUAL

$61.45

HOURLY


Current Available & Projected Jobs

Technical Writers

10

Current Available Jobs

910

Projected job openings through 2030


Sample Career Roadmap

Technical Writers


Top Expected Tasks

Technical Writers


Knowledge, Skills & Abilities

Technical Writers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

English Language

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Administrative

KNOWLEDGE

Communications and Media

KNOWLEDGE

Administration and Management

SKILL

Writing

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Speaking

SKILL

Critical Thinking

ABILITY

Written Expression

ABILITY

Written Comprehension

ABILITY

Near Vision

ABILITY

Oral Comprehension

ABILITY

Deductive Reasoning


Job Opportunities

Technical Writers

  • Legal Document Specialist
    RR Donnelley    Phoenix, AZ 85067
     Posted 5 days    

    This position qualifies for a $2.00/hour shift differential and a $2,000 sign on bonus!

    2nd Shift: Monday through Friday, 3pm to 11pm

    We are currently seeking a Legal Document Specialist to support time sensitive project requests by working with a team across multiple shifts. Candidates must enjoy producing quality work and maintaining a high level of customer satisfaction. Knowledge in legal word/document processing using a variety of legal software, tools, Microsoft Office suite is an added advantage.

    Responsibilities

    + Create, edit and format legal documents to firm specifications using a variety of software applications

    + Convert, clean and format documents to/from different file formats

    + Create charts, graphs, tables and spreadsheets as requested

    + Create and/or edit Tables of Authorities and Table of Contents

    + Perform data entry utilizing various software applications

    + Transcribe analog or digital dictation files

    + Restore/recover corrupted document files as necessary

    + Provide telephone help desk support to troubleshoot application queries

    + Complete all assigned jobs by deadline in an accurate and timely manner

    + Handle sensitive and/or confidential documents and information

    + Follow established policies and procedures at all times

    + Perform additional duties as necessary or assigned

    Required Skills

    + Ability to work through complex legal document markups and instructions in a timely and accurate manner

    + Ability to prioritize various requests and deadlines simultaneously

    + Excellent verbal and written communication skills

    + Ability to interact with client and team members in a professional and respectful manner at all times

    + Flexibility to work overtime as required

    + Excellent verbal and written communication skills

    Required Experience

    + High school diploma or equivalent required; Bachelor's degree or 1-2 years of legal experience preferred

    + Experience and exposure in any of the legal word processing tasks below would be an added advantage; Creating TOAs, TOCs, inserting automated cross references, converting PDFs to Word using a variety of software, applying Word styles using macros, troubleshooting problem documents including redlines and documents containing multiple numbering schemes, style separators, cross references, and other automated fields

    + Minimum typing speed of 60 wpm with 95% accuracy

    + Intermediate to advanced knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint required

    + Knowledge of legal terminology and legal citations preferred

    + Transcription experience a plus

    The rate of pay for this role at the noted location is $19.00 per hour. In addition to base pay, depending on the role, the total compensation package may also include sign-on bonus of $2000, overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

    #GOC

    #LI-1021


    Employment Type

    Full Time

  • Legal Document Specialist
    RR Donnelley    Phoenix, AZ 85067
     Posted 12 days    

    We are currently seeking a Legal Word Processing professional to support time-sensitive project requests by working with a team of individuals across multiple shifts and locations. Candidates must enjoy producing quality work and maintaining a high level of customer satisfaction. Knowledge in legal word/document processing using various legal software, tools, and Microsoft Office suite is an added advantage.

    Shift: M-F 10 am - 7 pm (11 am - 8 pm when DLS time switch)

    This role is currently hybrid but could change to be fully onsite at any point in the future based on business needs . The current schedule is Monday & Friday remote and Tuesday, Wednesday & Thursday onsite.

    Responsibilities

    + Create, edit, and format legal documents to firm specifications using a variety of software applications

    + Convert, clean and format documents to/from different file formats

    + Create charts, graphs, tables, and spreadsheets as requested

    + Create and/or edit Tables of Authorities and Table of Contents

    + Perform data entry utilizing various software applications

    + Transcribe analog or digital dictation files

    + Restore/recover corrupted document files as necessary

    + Provide telephone help desk support to troubleshoot application queries

    + Complete all assigned jobs by the deadline in an accurate and timely manner

    + Handle sensitive and/or confidential documents and information

    + Follow established policies and procedures at all times

    + Perform additional duties as necessary or assigned

    Required Skills

    Skills

    + Excellent verbal and written communication skills

    + Knowledge of legal terminology and legal citations preferred

    Required Experience

    Experience

    + Knowledge of MS Office programs, including Word, Outlook, Excel, and PowerPoint is required

    Nice to Have

    + Minimum typing speed of 60 wpm with 95% accuracy

    + Transcription experience a plus

    + Experience with Adobe would be a plus

    At RRD, our people make a difference every day – in production, working with customers, or behind the scenes in a support role. They know how to manage the job and exceed expectations. Founded in 1846, RRD is a global company that employs over 25,000 people in 40 countries across the globe. For a challenging and rewarding career opportunity with an innovative industry leader, consider starting or continuing your career with RRD!

    The rate of pay for this role at the noted location is $19.00 per hour. In addition to base pay, depending on the role, the total compensation packag e may also include overtime, shift differe ntial, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

    #GOC


    Employment Type

    Full Time

  • Documentation Specialist
    Leidos    Sierra Vista, AZ 85635
     Posted 13 days    

    **Description**

    Leidos Enterprise & Cyber Solutions Defense team is seeking a Documentation Specialist with graphics experience. You will play a pivotal role in creating, editing, and maintaining a variety of documents, manuals, guides, and online content. Your primary responsibility will be to transform technical information into user-friendly materials by incorporating graphics, illustrations, and visual elements. Your work will be instrumental in enhancing our customers' understanding and satisfaction with our products/services. All of your work will be performed on customer site in Ft Huachuca, AZ and U.S. Citizenship is required and interim Secret clearance to begin work on the program.

    **Salary:** 70,000.00

    **In this role you will:**

    + Collaborate with subject matter experts (SMEs) and cross-functional teams to gather and understand technical information.

    + Create and update user manuals, product guides, and technical documentation.

    + Design and incorporate graphics, illustrations, infographics, and other visual elements to enhance document clarity and user engagement.

    + Ensure all documentation complies with U.S. Army regulations and maintains a consistent look and feel.

    + Proofread, edit, and format documents for clarity, accuracy, and consistency.

    + Organize and maintain document repositories, version control, and access permissions.

    + Convert technical documentation into various formats (e.g., PDF, HTML, online help systems).

    + Stay up-to-date with industry best practices for documentation and graphic design.

    + Assist in documenting and standardizing internal processes and procedures.

    **These qualifications are required:**

    + HS diploma +6 years', or AA/AS +4 years' or BA/BS +2 years' experience at minimum.

    + Interim Secret clearance (minimum to start) and ability to successfully gain fully adjudicated Secret clearance following hire.

    + Experience in Technical Writing, Communications, and Graphic Design.

    + Proven experience as a Documentation Specialist or Technical Writer

    + Proficiency in graphic design software.

    + Strong attention to detail and the ability to communicate complex concepts clearly through visuals and text.

    + Excellent written and verbal communication skills.

    + Familiarity with documentation best practices, including Army standard formats.

    + Ability to work independently, prioritize tasks, and meet deadlines.

    + Strong interpersonal skills for effective collaboration with SMEs and stakeholders.

    + Experience with version control systems and document management tools is a plus.

    NETCOM RCC

    **Pay Range:**

    Pay Range $48,750.00 - $88,125.00

    The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

    REQNUMBER: R-00119236

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.


    Employment Type

    Full Time

  • Legal Document Specialist
    RR Donnelley    Phoenix, AZ 85067
     Posted 16 days    

    At RRD, our people make a difference every day – in production, working with customers, or behind the scenes in a support role. They know how to manage the job and exceed expectations. Founded in 1846, RRD is a global company that employs over 25,000 people in 40 countries across the globe. For a challenging and rewarding career opportunity with an innovative industry leader, consider starting or continuing your career with RRD!

    We are currently seeking a Legal Word Processing professional to support time-sensitive project requests by working with a team of individuals across multiple shifts and locations. Candidates must enjoy producing quality work and maintaining a high level of customer satisfaction. Knowledge in legal word/document processing using various legal software, tools, Microsoft Office suite is an added advantage.

    3rd Shift: Sunday-Thursday 11:00 PM - 7:30 AM. Includes an additional $3/hour shift differential and $2,000 sign on bonus!

    The Document | Data Specialist is responsible for managing assignments effectively, providing project analysis, timely and effectively communicating on project submissions. This is a team environment with both individual and shared responsibilities, individual and team accountability for the overall workflow, performance and success of the team and operations. Working with a team of talented legal professionals, across multiple shifts and locations to achieve excellence in the delivery of services to meet and exceed customer service levels. We are a technology driven team, an environment where technology permeates with almost everything we do, from the use of AI in many of our applications, access to multiple software applications and emerging technology, endless opportunities for learning and connecting within our team, an environment of belonging, encouragement and a place to grow your professional success and pathway. RRD was recently named to Forbes America’s Best Employers for Diversity 2021 List. Come join our team!

    Responsibilities

    • Maintain control over project assignments and ensure timely communication is maintained on all project submissions

    • Advance knowledge in both Microsoft Office and Adobe Applications. Editing, formatting, creating, revising, and converting documents using and mastering various software and applications

    • Performs quality control on project submissions prior to completion and project return. This includes developing, maintaining expert knowledge on the ability to properly review all project submissions related to different project requests

    • Ability to work through complex documents and projects

    • Ability to prioritize various project assignments and maintain deadlines simultaneously

    • Demonstrate enthusiasm, aptitude, organizational skills and a willingness to learn

    • Strong reasoning and problem solving skills • Excellent verbal and written communication skills

    • Exceptional attention to detail for project assignments and workflow management

    • Ability to properly communicate and interact with customers and team members effectively in a positive, supportive and professional business manner • Adhere to operational procedures and processes, maintain knowledge base and understanding of all operational procedures and processes, including new implementations and directives

    • Participate in training to develop and maintain necessary, specialized and advanced skills required to support the role and responsibilities

    • Participate in project calls, team meetings and assist with various projects and operational initiatives;

    • Strive to increase skillset and knowledge level by participating in all training, performance and development planning and initiatives

    • Assist new or existing team members with skillset building or problem solving to foster a think tank environment

    • Assume additional responsibilities as assigned by leadership and necessary to meet the needs of the business and success of the overall operations

    Required Skills

    • Microsoft Office Specialists. Intermediate to advanced, current knowledge and skills to demonstrate competency in the use and application of Microsoft Word, Excel or PowerPoint required. (Ability to apply and use Word Navigation Tools) (Keyboard Shortcuts) (MOS) Certification a Plus+

     Manage documents and templates • modify existing document templates • manage document versions • compare and combine multiple documents • link to external document content • enable macros in a document • customize the Quick Access toolbar • display hidden ribbon tabs • change the Normal template default font

     Prepare documents for collaboration • restrict editing • protect documents by using password

     Use advanced editing and formatting features Find, replace, and paste document content • find and replace text by using wildcards and special characters • find and replace formatting and styles • apply Paste options Configure paragraph layout options• configure hyphenation and line numbers • set paragraph pagination options  Create and manage styles • create paragraph and character styles • modify existing styles • copy styles to other documents or templates

     Create and manage tables of figures • insert figure and table captions • configure caption properties insert and modify a table of figures

     Manage forms, fields, and controls • add custom fields • modify field properties • insert standard content controls • configure standard content control • Video Gaming Skills + a Plus. The ability to discern patterns, analyze data sets, and communicate findings to other team members are the essence of successful data-driven decision, pattern recognition, critical recognition, problem solving, strategizing, concentration, multitasking and social skills are all among the important skills gained from a video game environment

    • Experience in working within a Citrix Workspace Environment (Virtual Computing Environment), Windows Environment, Network Drives, File Folders and Structures, Mapping Drives, Folder and File Organization, Desktop Applications, Google Workspace Environments and Applications

    Required Experience

    • Associates Degree or 2-4 years advance Microsoft technology experience preferred. Will consider a high school diploma or equivalent with advance technical and computer skills

    The rate of pay for this role at the noted location is $19.00 per hour. In addition to base pay, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

    #LI-1021

    #GOC


    Employment Type

    Full Time

  • Legal Document Specialist
    RR Donnelley    Phoenix, AZ 85067
     Posted 18 days    

    We are currently seeking a Legal Word Processing professional to support time-sensitive project requests by working with a team of individuals across multiple shifts and locations. Candidates must enjoy producing quality work and maintaining a high level of customer satisfaction. Knowledge in legal word/document processing using various legal software, tools, Microsoft Office suite is an added advantage.

    Shift: Sunday - Thursday, 6:00 am to 2:30 pm

    Responsibilities

    + Create, edit and format legal documents to firm specifications using a variety of software applications

    + Convert, clean and format documents to/from different file formats

    + Create charts, graphs, tables, and spreadsheets as requested

    + Create and/or edit Tables of Authorities and Table of Contents

    + Perform data entry utilizing various software applications

    + Transcribe analog or digital dictation files

    + Restore/recover corrupted document files as necessary

    + Provide telephone help desk support to troubleshoot application queries

    + Complete all assigned jobs by the deadline in an accurate and timely manner

    + Handle sensitive and/or confidential documents and information

    + Follow established policies and procedures at all times

    + Perform additional duties as necessary or assigned

    Required Skills

    + Excellent verbal and written communication skills

    + Flexibility to work overtime as required

    + Ability to work through complex legal document markups and instructions in a timely and accurate manner

    + Ability to prioritize various requests and deadlines simultaneously

    + Excellent verbal and written communication skills

    + Ability to interact with client and team members in a professional and respectful manner at all times

    + Minimum typing speed of 60 wpm with 95% accuracy

    Required Experience

    + High school diploma or equivalent required; bachelor's degree with 3+ years experience in legal word processing or document production environment preferred

    + Advanced knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint required

    + Experience and exposure in any of the legal word processing tasks below

    + Creating TOAs, TOCs, inserting automated cross-references, converting PDFs to Word using a variety of software, applying Word styles using macros, troubleshooting problem documents including redlines and documents containing multiple numbering schemes, style separators, cross-references, and other automated fields

    + Transcription experience a plus

    + Knowledge of legal terminology and legal citations preferred

    At RRD, our people make a difference every day – in production, working with customers, or behind the scenes in a support role. They know how to manage the job and exceed expectations. Founded in 1846, RRD is a global company that employs over 25,000 people in 40 countries across the globe. For a challenging and rewarding career opportunity with an innovative industry leader, consider starting or continuing your career with RRD!

    The rate of pay for this role at the noted location is $19.00 per hour. In addition to base pay, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

    #GOC


    Employment Type

    Full Time

  • Senior Technical Writer - Medical Device Business Services, Inc.
    J&J Family of Companies    Phoenix, AZ 85067
     Posted 18 days    

    Senior Technical Writer - Medical Device Business Services, Inc. - 2306140682W

    **Description**

    **DePuy Synthes** , part of the Johnson & Johnson Medical Devices Companies, is recruiting for a Senior Technical Writer. This role is responsible for providing oversight and execution of EU Clinical Evaluation Reports (CERs) and Summary of Safety and Clinical Performance (SSCP) Reports within the Synthes GmbH Trauma, Craniomaxillofacial (CMF), and Biomaterials businesses. _This role can work remotely from anywhere in the United States_ .

    DePuy Synthes provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit www.depuysynthes.com.

    Key Responsibilities:

    * Planning and writing CERs and SSCPs and mentoring junior technical writers.

    * Conducting technical reviews to ensure document accuracy and compliance to local procedures, J&J guidelines and regulatory requirements.

    * Partnering with team members to address needs of each contributor.

    * Managing daily activities to ensure timelines are met.

    * Participating in workshops and other initiatives to help define and continuously improve process efficiency.

    * Participating in continuous education activities to improve understanding of associated regulatory requirements and industry trends/practices.

    * Supporting and, at times, acting as a subject matter authority during audits and inspections pertaining to processes and reports.

    The base pay range for this position is $105,000 to $150,000 **based on experience** . The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

    Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below.
    https://www.careers.jnj.com/employee-benefits

    **Qualifications**

    Minimum Qualifications:

    * Minimum of a Bachelors’ Degree is **required** , preferably in a Science related field OR Nursing; Advanced Degree is _highly desired_ .

    * Minimum of 5 years of related Clinical and/or Technical Writing experience in a highly regulated industry.

    * Experience within the medical device industry and knowledge of CER regulatory requirements, evidence generation, and CER document creation.

    * Elite written & verbal communication skills and interpersonal skills

    * Willingness & ability to travel up to 10% domestically.

    * Demonstrated knowledge and experience in quality, regulatory compliance, adverse event reporting, medical device risk management processes, and common statistical methods _preferred_ .

    * Regulatory/Notified Body audit experience strongly _preferred_ .

    Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    **Primary Location** NA-United States

    **Organization** Medical Device Business Services, Inc (6029)

    **Job Function** Medical Affairs

    **Req ID:** 2306140682W


    Employment Type

    Full Time

  • Documentation Engineer/Technical Writer
    Meta    Phoenix, AZ 85067
     Posted 18 days    

    **Summary:**

    As one of our fantastic technical writers, you will be part of a team responsible for the quality, discoverability and accuracy of the content, for both internal and external technologies. You will do hands-on research and obtain necessary technical content from subject matter experts while translating it into clear, concise, structured documentation. This means sometimes you are documenting something yourself, sometimes you are editing contributed content from someone else, and other times you are fixing and reorganizing existing documentation. In addition, you may also have opportunities to do some coding and project management for various documentation requests.

    **Required Skills:**

    Documentation Engineer/Technical Writer Responsibilities:

    1. Create and maintain internal and external documentation for technologies and tools used within Facebook.

    2. Work closely with engineering, product, and support teams to ensure the quality, discoverability, and accuracy of the content you create and develop.

    3. Design, write, and edit technical and process documentation.

    4. Navigate through multiple platforms such as web, iOS, and Android.

    5. Create and maintain code sample fragments and sample apps.

    **Minimum Qualifications:**

    Minimum Qualifications:

    6. 6+ years experience in writing, technical documentation, and/or developer outreach for a developer audience or equivalent experience.

    7. BA/BS degree in computer science, technical writing, physics, mathematics, or chemistry or equivalent experience.

    8. Experience with authoring tools such as XML, HTML, Markdown, etc

    9. 2+ years experience with a programming language such as JavaScript, Objective-C, Java, PHP, Python, etc.

    10. Experience writing, proofreading and editing.

    11. Experience independently defining and driving technical documentation projects.

    12. Experience producing and organizing content with a logical flow.

    13. Experience programming, using the command-line, trying out user interfaces, and working with prototype hardware in test environments.

    14. Experience meeting multiple deadlines.

    **Public Compensation:**

    $116,000/year to $161,000/year + bonus + equity + benefits

    **Industry:** Internet

    **Equal Opportunity:**

    Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

    Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].


    Employment Type

    Full Time

  • Technical Writer/Documentation Specialist
    Deloitte    Gilbert, AZ 85295
     Posted 24 days    

    Are you looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte's Core Business Operations (CBO) portfolio operates at the center of our client's business. By joining our team, you could help C-suite and program leaders transform their organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions.

    Work you'll do

    + Document newly developed technical processes and tools

    + Understand complex technical documentation produced by third parties, such as: HIT product installation guides, HL7 technical specifications and implementation guides, etc.

    + Understand complex process needs and collaborate with cross-disciplinary stakeholders (both internal and external) to deliver high-quality business solutions

    + Produce the required documentation of high quality with minimal review cycles

    + Work independently with minimal supervision

    + Respond to multiple client needs simultaneously

    The team

    Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

    Our Operations Transformation offering transforms our clients' core business operations. We advise, design, implement, and deploy solutions that are focused on "heart of the business" issues across client organizations. Using deep sector knowledge and program management skills, we work alongside our clients to implement industry leading practices and manage their most important projects.

    Qualifications

    Required:

    + Bachelor's degree required

    + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

    + Must be able to obtain and maintain the required clearance for this role

    + 5+ years' experience in the following: communications, knowledge management tools, technical writing tools (i.e. MadCap, Evernote, Grammarly, RoboHelp), Customer Relationship Management tools (i.e. Microsoft Dynamics, Salesforce)

    Preferred:

    + Prior experience with Electronic Case Reporting (eCR), EHR vendor or product teams (Epic, Cerner, Allscripts, Meditech, etc), public health informatics, public health reporting, ELR, Syndromic Surveillance, HL7, HIEs, eHealth Exchange, Direct Trust, Carequality, CommonWell

    + Background in continuous business improvement

    The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $61,000-$91,000.

    You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.


    Employment Type

    Full Time

  • TECHNICAL WRITER II
    Lumen    Phoenix, AZ 85067
     Posted about 1 month    

    **About Lumen**

    Lumen is a global technology leader, digitally connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

    **The Role**

    The Technical Writer role is a professional with knowledge of and exposure to fundamental theories, principles, and concepts. Knows and applies the fundamental concepts, practices, and procedures of particular field of specialization.

    Possesses basic knowledge of principles in a specialized field usually associated with college-level curriculum or equivalent on-the-job training and experience.

    Responsible for conducting meetings with subject matter experts, research on business workflows and procedures related to process implementation and standardization practices for the Network Implementation organization.

    This role is an Internal Customer Champion, collaborating with teams and leaders within and outside their organization, driving continual process improvement recommendations, while supporting key corporate initiatives.

    **The Main Responsibilities**

    • Facilitates technical process writing meetings with process architects and subject matter experts.

    • Create communications with starting direction. Edits communications for grammatical errors.

    • Analyzes, develops, and documents standard operational processes. Creates documentation with starting direction and business assistance, including editing documentation with grammatical errors.

    • Ability to apply consistent standards for editing consistency.

    • Takes direction and contributes to a culture of learning.

    • Participates in cross-functional teams and projects. Partners across functional work streams to ensure customer needs are addressed.

    • Fosters an environment of teamwork and collaboration.

    • Ensures projects are completed in an efficient and cost-effective manner.

    • Follows administrative and technical procedures. Basic understanding of KPIs.

    • Assure compliance to operating processes, procedures, and configuration standards.

    • Exercise decision-making under supervision towards predetermined goals and targets.

    **What We Look For in a Candidate**

    • Verbal, written and interpersonal communication skills. Written skills to include demonstrated ability to create and modify documents, SharePoint, work instruction documents and other documents that are distributed to a wide audience.

    • Proven collaborative skills in reaching a team approach to accomplishing work.

    • Ability to organize and prioritize multiple tasks and meet deadlines. Provides timely information.

    • Proven ability to work in a customer service-oriented organization.

    • Experience using Computer Systems and Windows based applications including word processing, spreadsheet, and workflow and database software.

    • Ability to motivate others, use good teamwork skills, including development of interdepartmental relationships and the ability to make complex decisions. Encourages different points of view.

    • Demonstrates high personal work standards. Embraces change, inspires trust, communicates in all directions and is a continuous learner.

    • Demonstrates company value’s and maintains a positive open demeanor.

    • Ability to work with limited supervision.

    Minimum Qualifications:

    • 2+ years Technical Writing experience

    • Bachelor's degree or equivalent education and experience, typically, within 5-7 years related experience. Or 0-1 years with a master’s degree.

    • Strong Written and Communication skills

    • Basic Office, Outlook, and SharePoint skills with both edit and contribute permissions.

    • Must be able to prioritize multiple tasks and perform under pressure. Must negotiate timeframes for completion and meet critical deadlines. Must be willing and able to collaborate with other coworkers to complete job assignments.

    Preferred Qualifications:

    • 5+ years Technical Writing experience

    • 5+ years industry experience

    • Strong knowledge of LNI Engineering, Construction, and Inventory practices and procedures.

    • System knowledge and processes related to NDS, TIRKS, Optius/ODiN, Sitetracker, Salesforce.

    Alternate Location: US-WFH

    **What to Expect Next**

    Requisition #: 330833

    **Background Screening**

    If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    **Equal Employment Opportunities**

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    **Disclaimer**

    The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

    **Salary Range**

    **Salary Min :**

    46350

    **Salary Max :**

    103080

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

    As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

    Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.


    Employment Type

    Full Time

  • Business Information Developer Sr (US)
    Elevance Health    Phoenix, AZ 85067
     Posted about 1 month    

    WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Elevance Health requires a completed online application for consideration of employment for any position. We will never ask you for a credit card, send you a check, or ask you for payment as part of consideration for employment.

    **Business Information Developer Sr (US)**

    + Job Family: Data Warehousing and Business Information

    + Type: Full time

    + Date Posted:Aug 29, 2023

    + Req #: JR86452

    **Location:**

    + NY, LATHAM

    + FL, MIAMI

    + VA, ASHBURN

    + National +50 Miles away from nearest PulsePoint

    **Description**

    A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

    The Business Information Developer Sr is responsible for developing and executing complex data mining analyses, which involves the design and execution of programs to extract data.

    Primary duties may include, but are not limited to:

    + Develops and executes data mining analyses.

    + Uses program languages to extract data. Develops new and standard reports utilizing data warehouse information.

    + Programs and writes queries and reports.

    + Establishes and maintains strong knowledge of data warehouse database design, data definitions, system capabilities, related programming languages, and data integrity issues.

    + Develops and supports data warehouse-related applications for business areas requiring design and implementation of database tables.

    + Conducts training on use of applications developed.

    Minimum Requirements

    + Requires a BS/BA degree and a minimum of 2 years related analytical experience; or any combination of education and experience which would provide an equivalent background. PC, spreadsheet, and database skills strongly preferred.

    + Experience in standard Business Information tools and programming/query languages required.

    Preferred Skills, Capabilities, and Experiences:

    + Strongly Preferred Requirements: Experience with Oracle and SQL

    + Power BI, SSIS and SSRS experience is a plus

    + Ability to collaborate across functional teams.

    + Ability to plan/schedule/communicate/manage time sensitive deliverables.

    + Must be detail oriented and self-starting, able to pivot to urgent requests.

    + Excellent communication (oral and written) and interpersonal skills.

    For candidates working in person or remotely in the below locations, the salary* range for this specific position is $76,740 to $137,952

    Locations: California; Colorado; Nevada; New York; Washington State; Jersey City, NJ

    In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws _._

    * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

    Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

    **Be part of an Extraordinary Team**

    Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

    Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

    The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

    Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

    EEO is the Law

    Equal Opportunity Employer / Disability / Veteran

    Please use the links below to review statements of protection from discrimination under Federal law for job applicants and employees.

    + EEO Policy Statement

    + Know Your Rights

    + Pay Transparency

    + Privacy Notice for California Residents

    Elevance Health, Inc. is anE-verify Employer (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

    Need Assistance?

    Email us ([email protected]) or call 1-877-204-7664


    Employment Type

    Full Time


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