Transportation, Logistics & Distribution

Freight Forwarders

Research rates, routings, or modes of transport for shipment of products.

A Day In The Life

Transportation, Logistics & Distribution Industry

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Salary Breakdown

Freight Forwarders

Average

$45,300

ANNUAL

$21.78

HOURLY

Entry Level

$30,010

ANNUAL

$14.43

HOURLY

Mid Level

$46,910

ANNUAL

$22.55

HOURLY

Expert Level

$60,200

ANNUAL

$28.94

HOURLY


Current Available & Projected Jobs

Freight Forwarders

154

Current Available Jobs

2,270

Projected job openings through 2030


Sample Career Roadmap

Freight Forwarders


Top Expected Tasks

Freight Forwarders


Knowledge, Skills & Abilities

Freight Forwarders

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Transportation

KNOWLEDGE

English Language

KNOWLEDGE

Administrative

KNOWLEDGE

Geography

SKILL

Coordination

SKILL

Monitoring

SKILL

Reading Comprehension

SKILL

Service Orientation

SKILL

Speaking

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Information Ordering

ABILITY

Oral Expression

ABILITY

Problem Sensitivity


Job Opportunities

Freight Forwarders

  • Associate Portfolio Product Manager
    Cengage Group    Phoenix, AZ 85067
     Posted about 4 hours    

    **We believe in the power and joy of learning**

    At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

    **Our culture values diversity, engagement, and discovery**

    Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

    **What you will do here:**

    The **Associate Portfolio Product Manager** is a Portfolio Product Management role at Cengage with an expectation that you are ready to independently lead and demonstrate the full PM responsibilities within approximately two years. This Associate Portfolio Product Manager role will manage our **Higher**

    **Education HVAC and Electrical portfolio within the Trades team,** which is part of our larger Focus product team.

    Associate Portfolio Product Managers serve the same function as Portfolio Product Managers for their given product group. Similar to the Product Manager, the Associate Product Manager is responsible for crafting the product strategy, making product decisions, and leading cross-functional project teams. The Associate Portfolio Product Manager role differs from the Portfolio Product Manager role in that there is a larger focus on learning and development.

    **Essential Duties/Responsibilities:**

    Lead a profitable product line and develop a strategic business plan in partnership with the Portfolio Product Director. The ideal candidate can be objective and willing to make hard choices regarding investment prioritization for the good of the overall organization. Ability to:

    + Use data to make market-informed business proposals, take mitigated risks, and inform strategic decisions.

    + Translate strategy into organized end-to-end development plans with budgets, resources, performance goals, and key milestones.

    + Execute plans effectively by hitting deadlines and goals.

    + Demonstrate strong communication skills with keen ability to facilitate team meetings, focus groups, interviews, presentations, and trainings.

    + Establish yourself as product champion and team leader — taking on accountability and ownership.

    + Understand, analyze, identify, define, and size market segments associated with the assigned portfolio.

    + Lead product lifecycle of multiple products simultaneously within scope and budget.

    + Fully understand and track all product activity that affects assigned portfolio, including any product launches/enhancements and competitor movement.

    + Develop a keen understanding of competitors.

    + Identify and test product ideas within segments.

    + Regularly analyze product and portfolio plans to align forecasting and measurement of progress towards goals; provide business cases for investment decisions.

    + Partner closely with other functional teams to seed and secure adoptions.

    + Make presentations at company meetings, customer visits, and academic conferences in support of sales efforts.

    **Skills you will need here:**

    **Basic (Required)**

    + Creative and curious problem-solver and collaborator.

    + Understanding of the educational technology and publishing industry.

    + Excellent at articulating vision and strategy.

    + Customer-focused; understands how customer needs and challenges translate into opportunities.

    + Commitment to results; Enthusiastic “can-do” demeanor and persistence!

    + Strong negotiation and influence skills.

    + Experience using standard research methods and user testing models.

    + Ability to tell a product story through numbers.

    + Ability to self-manage and self-access personal progress against achievements and results with a high degree of accountability.

    + Passion for improving education.

    + Experience working on teams that built digital solutions.

    + Understanding of how financial calculations and digital metrics are used in product management.

    + Ability to travel during peak selling seasons.

    + BA or BS degree.

    **Preferred**

    + Experience leading a team.

    + Experience in writing requirements and crafting user stories.

    + Work experience in education technology, non-traditional players, or digital development.

    Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO\_Policy\_Statement\_January\_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

    Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1 (617) 289-7917.

    **About Cengage Group**

    Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

    **Compensation**

    At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our _Total Rewards Philosophy_ .

    The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

    $58,300.00 - $93,200.00 USD


    Employment Type

    Full Time

  • Logistics Coordinator
    Aston Carter    Tempe, AZ 85282
     Posted about 5 hours    

    Our large eCommerce client is hiring multiple Transportation Specialists for the Linehaul team. Role will be hybrid onsite in Tempe, AZ. Compensation $21/hr.

    Job Description:

    + Provide shipper support to vendors and sellers who use this company as their freight distributor.

    + They make sure they get the service that is due to them, customer support from the standpoint of operations to solve problems.

    + If there is a missed pickup, their job is to research and ultimately resolve to ensure the freight is picked up.

    + This company has over 16,000 vendor relationships and they will work with different people each day.

    + There is a report that comes out every morning which lists the missed pickups, the report will have some data points but there will be gaps that need to be problem solved using various tools, resources, data analysis and stakeholder communication to ultimately resolve the issue.

    + Will work through 50 vendors to start and expected to work through 175, 8 weeks into the role.

    + Majority of communication will be in written form and less phone.

    Additional Skills & Qualifications:

    + Looking for people who like to solve riddles, the SOP that they have for this team provides guidelines, but they need people to jump in and own their space.

    + Problem solving/critical thinking experience - Assigned vendors, they will have a lot of free reign to make decisions that are outside the box to drive the resolution.

    + Need someone who can go beyond following instructions, must use critical thinking skills to find info that is not in reports.

    + Must show good work history and tenure in previous roles. If they have advanced in their previous roles that is a big plus.

    + Think outside the box, may not have all the answers, take the lead and connect the dots.

    + Excel - copying and filtering data.

    + Excellent written communication skills.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

    Diversity, Equity & Inclusion

    At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

    + Hiring diverse talent

    + Maintaining an inclusive environment through persistent self-reflection

    + Building a culture of care, engagement, and recognition with clear outcomes

    + Ensuring growth opportunities for our people

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.


    Employment Type

    Full Time

  • Sr. Manager, Flip-Chip CSP Product Management
    Amkor Technology    Tempe, AZ 85284
     Posted about 10 hours    

    Amkor is currently looking to fill a Product Management position for the Advanced Packaging Flip-Chip Business Unit in Tempe, AZ. The primary functions of this position are to develop robust Flip-Chip product assembly engineering services and drive profitable business growth for your assigned customer base. This will be performed by multifunctional collaboration across the Amkor Worldwide team, as well as direct project management with Amkor's customers. This individual will manage multiple concurrent programs, projects, and assignments within a product engineering and business management scope. This role requires a high level of self-drive, decisive action, collaboration, ownership and accountability, within a strong team focused environment.
    • This role supports multiple aspects of enabling business growth for advanced flip-chip product technologies (fcCSP laminate strip-based packaging devices).
    • Foster and maintain key customer relationships with both package engineering and business groups to grow revenue and market share for Amkor.
    • Work with customers to understand the assembly, reliability and scheduling requirements for various package qualifications, which may include substrate design, silicon to package interconnects, product assembly material selections, and manufacturing process requirements.
    • Work with local and overseas factory engineers to understand and characterize package-silicon interactions to be identified during prototype builds, qualifications and production ramps. This will include working collaboratively to help define experiments, analyze data and support the root cause analysis and corrective action process.
    • Assist with creating detailed package/process risk assessments for the manufacturability and reliability of NPIs, including highlighting areas of customer requirements that drive cost and implementing mitigation plans to control them.
    • Create and maintain detailed cost analysis on package types, process flows, and customer product assembly RFQs. Provide detailed pricing proposals to Management and Amkor Sales on HVM products and customer package engineering program activities.
    • Work with Amkor advanced product development teams on the transfer of new packaging technologies to production. This will include supporting cost analysis, CapEx requirements, manufacturability assessments, and program management through final qualification and initial production ramp.
    • Develop and discuss with management, strategies for business growth in regard to pricing, business negotiations, technology offerings, competitive landscape, market directions, customer interactions and needs.

    Required Qualifications:
    • This position requires at least a Bachelor's Degree in related Engineering field (Mechanical, Chemical, Material Science, Electrical engineering or other relevant discipline).
    • Minimum of 7-years' experience in the semiconductor industry or other multi-national manufacturing. Previous product management is a plus.
    • Exhibit organized technical experience and the ability to multiplex across numerous projects and teams is essential. Experience working with offshore factories is a plus.
    • Demonstrated self-drive and motivation to adapt and overcome obstacles across a multi-faceted, dynamic, and fast-paced role.
    • Requires excellent, demonstrated written and verbal communication skills.
    • In-Person (on-site, at-customer) and frequent teleconference technical presentations to customers will be required.
    • Proficiency with Microsoft Office (Excel, PowerPoint, Outlook) is required.
    • This position can require approximately 15% domestic and 10% international travel.
    • Flip-chip package design experience is a plus. (laminate substrate, advanced packaging for assembly, silicon and componentry on substrate capabilities).
    • Knowledge of semiconductor packaging materials and manufacturing methods for various flip-chip package form factors is desired.
    • Knowledge of material and package characterization data analysis, reliability test methods and qualification procedures is preferred.
    • Experience / knowledge of flip-chip packaging failure analysis methods is a plus.
    • Experience with cost modeling, pricing, quoting, and negotiation activities is desired.
    • Familiarity with Design of Experiments and Statistical Process Control, as well as JMP software use is preferred.
    • Project management certifications and proven experience would be beneficial.


    Seniority Level

    Experienced (5+ years, non-manager)

    Industry

    (STEM) Science, Technology, Engineering & Mathematics

    Employment Type

    Full Time

  • Principal Product Manager
    Cornerstone onDemand    Phoenix, AZ 85067
     Posted 1 day    

    Cornerstone on Demand is looking for a data-driven, customer-focused individual for a **Principal Product Manager** role to help execute on our Talent Experience Platform vision. This role requires deep customer empathy, good problem-solving skills and most importantly collaborative PM thinking. The Principal Product Manager will partner with a dynamic cross-functional org, to expand and serve our customers worldwide.

    **In this Role you will:**

    + Manage end to end employee experiences across Core Employee Development and Content Experience functions in order to create seamless experiences between our products.

    + Understand customer and user needs in-depth and drive conversations with strategic customers to ensure their success and bring challenges, solutions and ideas to product planning discussions

    + Oversee the roadmap and strategic direction for the Core Employee Development and Content experience foundational elements of the Talent Experience platform.

    + Work with design and distributed Engineering teams to translate business needs into clear priorities, a compelling roadmap, and high-impact, innovative features

    + Actively maintain a view of how the market, competition, and technologies as they change, and factor it, as well as feedback from internal groups and customers, into the product direction

    + Drive key strategic projects related to the Talent Experience Platform

    + Collaborate with cross-functional organization, including other Product Managers, Engineering, UX, Product Marketing, Solution Consulting, Account Management, Customer Success and Support functions, to solve for business limiters within your control and pursue key business accelerants

    + Work with Product team members across Cornerstone to ensure a tightly integrated product strategy, removing Silos are we grow while ensuring the voice of the customer is incorporated into the Product

    **You have what it takes if you have…**

    + 7+ years of PM experience building enterprise software products and/or tech services

    + Experience with HR Technology and best practices

    + Have led or guided PMs and Engineers in building complex and sophisticated products or platform

    + Has written multiple vision/strategy documents and product requirements document (PRD’s)

    + Has worked in highly collaborative companies across time zones

    + Experience working directly with customers in collaboration with sales/systems engineering teams for large deployments and deals

    + Demonstrated ability to prioritize requirements across conflicting dimensions and to be clear on the minimum capabilities that matter

    + Excellent analytical / problem-solving skills

    + Ability to identify patterns and synthesize disparate data into a coherent whole

    + Strong written, verbal, presentation, and communication skills

    + Ability to lead and influence via persuasion, patience, and energy

    + A passion for usability and a knack for simplicity

    + Hands-on, willing to do whatever it takes to get quality products and features to market on time

    + Experience with Agile software methodologies

    + Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

    + Consideration for privacy and security obligations

    **Extra dose of awesome if you have…**

    + Experience withone or more Cornerstone products

    + PMP or Scrum/Agile certifications

    \#LI-ET1

    Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at [email protected]


    Employment Type

    Full Time

  • Sr Lead Digital Product Manager - Senior Lead Digital Product Manager - Marketing Digital Testing & Experimentation
    Wells Fargo    CHANDLER, AZ 85286
     Posted 1 day    

    **About this role:**

    Wells Fargo is seeking a **Senior Lead Digital Product Manager** within the **Marketing & Sales Platform team** , which is part of **Consumer Lending** . This team is responsible for the ideation, implementation, support and success of all marketing platforms that enable the end-to-end process for Consumer Marketing.

    You will be the product owner for Marketing Experience Optimization which will encompass a suite of platform capabilities that help marketers test and personalize digital experiences. Your product management experience should include leading a team or teams that are or have implemented the use of Adobe Target or a broader Adobe product suite for Marketing purposes. You will have expert knowledge of how these systems work and be able to engage across product, business, technical and analytics cross-functional teams. You will also have deep knowledge of leveraging an agile methodology to drive out results and will lead scrum teams, agile ceremonies, PI planning, and backlogs. This role requires both strategic vision and effective execution skills, with financial services experience highly desired.

    Learn more about the career areas and lines of business at wellsfargojobs.com.

    **In this role, you will:**

    + Lead the development, deployment and expansion of the marketing experience optimization products, understanding key requirements and outcomes desired.

    + Develop epics/features/acceptance criteria and sequence appropriately, leading scrum teams to deliver key results to prove benefit.

    + Develop and lead the overall marketing experience optimization product vision and partner with stakeholders to establish a robust strategy that will drive the most benefit from our investments.

    + Implement and manage an appropriate product operations model that will ensure robust deployment, monitoring and support for end users.

    + Establish a risk management framework for the platform to assess risks, implement controls and monitor their effectiveness.

    + Understand the marketing experience optimization external landscape and share outside-in viewpoints and innovation opportunities.

    + Lead and support cross-functional teams to strategize and deliver on the right product capabilities, levering strong partnership and influencing skills alongside a test and learn mindset.

    + Strategically engage with all levels of professionals and managers across the enterprise

    + Serve as an expert advisor to leadership.

    **Required Qualifications:**

    + 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    **Desired Qualifications:**

    + 5+ years of Product Management experience supporting marketing and analyst communities using experimentation products such as Adobe Target or the broader Adobe suite.

    + Expert knowledge of how these systems work and ability to engage across product, business, technical and analytics cross-functional teams.

    + Experience leveraging agile methodology to drive out results and leading scrum teams, agile ceremonies, PI planning, and backlogs.

    + Ability develop strategic vision and effectively execute within a large institution.

    + Financial services experience is highly desired, or equivalent digital consumer experience

    **Job Expectations:**

    + Willingness to work on-site at stated location on the job opening.

    + This role offers a hybrid work schedule.

    + Ability to travel up to 10% of the time.

    + This position is not eligible for Visa sponsorship.

    **Posting locations:**

    Charlotte, NC

    New York, NY

    Chandler, AZ

    *Salary will vary based on work location.

    New York City - Pay Range: 138,500.00 - 287,600.00 USD Annual

    May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards.

    Preferred location(s) listed above. Other locations within the Wells Fargo footprint may be considered. Relocation assistance is not available for this position.

    **Pay Range**

    $120,400.00 - $287,600.00

    **Benefits**

    Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

    + 401(k) Plan

    + Paid Time Off

    + Parental Leave

    + Critical Caregiving Leave

    + Discounts and Savings

    + Health Benefits

    + Commuter Benefits

    + Tuition Reimbursement

    + Scholarships for dependent children

    + Adoption Reimbursement

    **Posting End Date:**

    24 Apr 2024

    *** Job posting may come down early due to volume of applicants.**

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    **Company:** WELLS FARGO BANK

    **Req Number:** R-357741-2

    **Updated:** Thu Apr 11 00:00:00 UTC 2024

    **Location:** CHANDLER,Arizona


    Employment Type

    Full Time

  • Senior Workday Reporting Consultant - Senior Data Product Management Consultant
    Wells Fargo    PHOENIX, AZ 85067
     Posted 1 day    

    **\#HRJOBS**

    **About this role:**

    Wells Fargo is seeking a **Senior Workday Reporting Consultant (Senior Data Product Management Consultant)** to join the HR Domain Reporting team. In this role you will collaborate with process owners, service owners, and HR leaders to shape intent by building problem statements that identify the underlying HR business data needs of a large enterprise. You will work directly with technology partners to design a suite of data products that solves the core needs and is resilient and forward looking. You will be a leader and hands on with raising data literacy within the function and supporting and advocating for our team and our clients.

    **In this role, you will:**

    + Lead or participate in moderately complex data product initiatives and deliverables and contribute to large-scale planning related to driving data enablement and capabilities across multiple platforms and utilities

    + Review and analyze moderately complex data product challenges that require an in-depth evaluation of variable factors to drive data enablement strategies and roadmaps

    + Independently resolve moderately complex data product issues and lead team to meet data product deliverables while leveraging solid understanding of data, analytics, and integration needs of line of business partners that impact prioritization, roadmap, and architecture design

    + Collaborate and consult with peers, colleagues, and mid-level managers to ensure data product solutions are built for optimal performance and design analytics applications across multiple platforms, resolve data product issues, and achieve goals; may lead projects, teams or serve as a mentor for lower-level staff

    + Provide input on new use case intake, prioritization, product roadmap definition, and other critical business processes

    + Manage moderately complex datasets continuously focusing on the consumers of the data and their business needs, while adhering to set data governance and standards

    + Create and maintain data product roadmaps and documentation throughout the data product life cycle with detailed specifications, requirements, and flows for data capabilities

    + Serve as a liaison between data management, product teams, data engineering, and architecture teams throughout the data product life cycle

    **Required Qualifications:**

    + 4+ years of data product or data management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    **Desired Qualifications:**

    + **1+ years experience with Workday HR functional areas such as (Reporting, Core HR, Payroll, Time, Absence, Benefits, Compensation, Talent Management and Talent Acquisition).**

    + Experience leading technology projects with technical staff.

    + **Experience building HR reporting in Workday for customer groups of 300 or more.**

    + **Experience building reporting in Workday that requires supervisory organization security or complex security groups.**

    + Experience with HR systems in a global environment with multiple integrations

    + Experience interpreting business and technical needs and translating them into user stories.

    **Job Expectations:**

    Ability to travel up 5% of the time

    **Position Location:**

    Charlotte, North Carolina (NC) - 8740 Research Drive

    Charlotte, North Carolina (NC) - 1525 West WT Harris Blvd.

    Charlotte, North Carolina (NC) - 401 S. Tryon Street

    Minneapolis, Minnesota (MN) - 550 S. 4th Street

    West Des Moines, Iowa (IA) - 800 S. Jordan Creek Parkway

    San Antonio, Texas (TX) - 4101 Wiseman Blvd., Bldg. 308

    Dallas, Texas (TX) - 1445 Ross Avenue

    Phoenix, Arizona (AZ) - 2222 W. Rose Garden Lane

    **Must be based in one of the above locations or willing to relocate at your own expense.**

    Relocation assistance is not available for this position.

    This position currently offers a hybrid work schedule.

    This position is not eligible for Visa sponsorship.

    **\#HRJOBS**

    **Posting End Date:**

    14 Apr 2024

    ***Job posting may come down early due to volume of applicants.**

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    **Company:** WELLS FARGO BANK

    **Req Number:** R-358102-6

    **Updated:** Wed Apr 10 00:00:00 UTC 2024

    **Location:** PHOENIX,Arizona


    Employment Type

    Full Time

  • Digital/Technical Product Manager Senior - MSR Desktop
    USAA    Phoenix, AZ 85067
     Posted 1 day    

    **Why USAA?**

    Let’s do something that really matters.

    At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

    We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

    **The Opportunity**

    As a dedicated Digital/Technical Product Manager Senior, you will facilitate the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. This role will be responsible for driving the delivery of Conversant, the Enterprise application replacing Portal. Collaborate with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers’ (internal/external) experience with market offerings. Design and drive implementation of multi-platform technology and digital solutions. Optimize and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employ User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develop the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments.

    We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC or Tampa, FL. Relocation assistance is **not** available for this position.

    **What you'll do:**

    + Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance.

    + Translates Digital or Technology product and experience opportunities (customer “needs” and “wants” as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy.

    + Shepherds complex Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.).

    + Leads the development of Business Case artifacts and hypotheses for scoping and prioritization of efforts.

    + Continuously leverages advanced data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs.

    + Generates meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements.

    + Leads cross-functional product teams and relationships to discover and build new Digital or Technology products, experiences, and features by collaborating with stakeholders and organizational leaders to coordinate product development efforts aligned with strategic priorities.

    + Prepares compelling presentations, and other forms of communication standards and templates, to present and communicate complex concepts to a diverse audience, including senior leadership.

    + Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products.

    + Begins to bring in “big picture” thinking and seeks to drive clarity among team and stakeholders.

    + Maintains and applies advanced knowledge of the Business, Technology, UX, and relevant experiences and processes, and an academic understanding of Product Management.

    + Serves as a resource to team members and assists with on-boarding new employees.

    + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    **What you have:**

    + Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

    + 6 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing.

    + Proven ability to effectively develop, influence, present and communicate complex concepts to cross-functional teams, non-technical users, and leadership.

    + Demonstrated ability to work in an Agile, Lean Product Development and Lean Portfolio Management environment.

    + Knowledge of digital and technology strategy and delivery as it relates to roadmap development, journey mapping, competitive analysis and research, and situation analysis methods.

    + Knowledge of digital and technology strategy and delivery as it relates to Experience Design concepts and Human Centered Design concepts, roadmap development, journey mapping, competitive analysis and research, and situation analysis methods.

    **What sets you apart:**

    + Experience with contact center tools (Portal, MSR Desktop).

    + Proven ability to effectively write features guided by understanding of a product’s business and technical objectives.

    + Experience in large scale roll out of new/migrated/enhanced tools and/or services.

    + Technical fluency: comfortable understanding and discussing technology concepts and how they impact collaborator needs

    + 2 or more years in a product/program experience delivering complex processes, including scoping, planning, and communication to stakeholders.

    + Working knowledge of Jira, Mural, Figma, Rally, Clarity, and Microsoft Office products.

    + Experience with Agile (Scrum) and Kanban.

    + Advanced-level digital acumen, including knowledge of digital trends.

    + Well versed in human-centered design principles with concrete experience in designing for different personas, members, and non-members along with ability to integrate simple and action-oriented content.

    + Use data to understand experiences and translate information into action

    + US military experience through military service or a military spouse/domestic partner

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    **What we offer:**

    **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $109,130 - $208,580 **.**

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

    _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

    _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.


    Employment Type

    Full Time

  • Product Management Advisor II
    USAA    Phoenix, AZ 85067
     Posted 1 day    

    **Why USAA?**

    Why USAA?

    Let’s do something that really matters.

    At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

    We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

    **The Opportunity**

    **The Opportunity**

    As a dedicated Product Management Advisor II, you will be an important part of the Forecasting, Strategy & Analytics team within Card Experiences organization. The analyst will focus on strategic initiatives for USAA’s credit card portfolio and help driving strategy changes to optimize profitability and customer experience. You will help developing business cases, enhancing forecasting model for key customer engagement KPIs, and developing deeper insights based on industry trends and portfolio performance. You will also be tasked with developing programs/strategies to support the organization’s strategic growth and helping the analytical enablement efforts by building and enhancing segmentation and targeting tools.

    We offer a flexible work environment that requires an individual to be in the office **4** **days per week.** This position can be based in one of the following locations: **San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.** Relocation assistance **is not** available for this position.

    **What you'll do:**

    + Partners with team members to analyze, evaluate and provide insights into product profit, competitive landscape and sales performance for assigned portfolio as compared to plan or key metrics.

    + Analyzes data for the Product Manager on information impacting their business goals and provides recommendations for product design improvement and placement options.

    + Interacts with stakeholders across the business to collect and analyze information that drives the business goals (to include but not limited to: Marketing, Operations, SFO, Legal, Experiences, Digital platforms, etc.).

    + Partners with information technology and business analysts on improving capabilities. Works with the broader product team to research internal and external information and provide recommendations for product optimization.

    + Runs basic to moderately complex statistical models and works with Product Managers to derive insights on business goals.

    + Partners with the Product Manager in the design of product dashboards and metrics.

    + Assists in preparing analysis of performance results to inform product or sales forecast and planning.

    + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    **What you have:**

    + Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

    + 2 years of relevant product management or analyst experience.

    + Understanding of applicable product related regulations and compliance requirements.

    **What sets you apart:**

    + You enjoy data and reporting and don`t find it a chore. Being the go-to person for analysis, data and reporting questions.

    + 2+ years experience in data analysis and reporting role/s with credit card products; advanced knowledge/past experience of using Tableau, SQL, SAS, Python, and Excel modeling are preferred

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    **What we offer:**

    **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: **$** **61,110.00 - $ 116,800.00** **.**

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

    _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

    _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.


    Employment Type

    Full Time

  • Lead Product Manager
    Humana    Phoenix, AZ 85067
     Posted 2 days    

    **Become a part of our caring community and help us put health first**

    The Lead Product Manager partners across various multi-disciplinary teams at Humana to design, define and deliver digital and non-digital clinical solutions to help drive improved health outcomes for our members. The Lead Product Manager sits in the center of strategy, design, engineering, technology, clinical, and operations and is responsible for owning the full end-to-end product lifecycle. You should apply for this role if you are a leader who is passionate about solving complex healthcare problems and are looking for an opportunity to deliver innovative clinical products and programs at scale.We are looking for a dynamic Lead Product Manager to develop clinical solutions for our members and providers, with full accountability from strategy to execution.

    **Job Description**

    The Lead Product Manager partners across various multi-disciplinary teams at Humana to design, define and deliver digital and non-digital clinical solutions to help drive improved health outcomes for our members. The Lead Product Manager sits in the center of strategy, design, engineering, technology, clinical, and operations and is responsible for owning the full end-to-end product lifecycle. You should apply for this role if you are a leader who is passionate about solving complex healthcare problems and are looking for an opportunity to deliver innovative clinical products and programs at scale.

    **Responsibilities**

    * Develop and own the product vision, product strategy, Objectives and Key Results (OKRs), roadmaps, requirements and execution of multiple clinical programs and products

    * Utilize product management processes and tools such as: user research and concept testing, opportunity sizing and business case development, product blueprints, training development and ability to de-risk barriers to scale. Leverage a preferred Product framework consistently

    * Refine the backlog and make prioritization decisions across competing priorities. Display ability to balance and present tradeoffs between business objectives and customer needs. Successfully work with customer and internal stakeholders to understand pain points and workflow issues with existing live product features. Proactively work to mitigate risk

    * Inform data requirements with business rationale. Work with relevant partners to develop plans for data ingestion and optimization

    * Identify the highest impact areas for our members and providers. Translate metrics into business decisions and well-defined business use cases

    * Leverage a design-first (e.g., 'double diamond') approach to developing product requirements, including partnering with design/research, marketing, engineering, technology, and other team members to deeply understand member and provider needs. Collaborate with internal stakeholders to ensure alignment with business partners and member needs

    * Successfully leverage quantitative and qualitative research to create prioritized requirements when defining solutions and workflows

    * Iteratively and consistently work to improve our products and programs by looking for new ways to deliver value to our members and providers

    * Leverage a consistent and data-based framework for making buy/build/partner decisions when scoping solutions. When applicable, successfully partner and co-develop with external digital health companies to launch a clinical product or program

    * Implement agile and lean methodologies to rapidly learn and iterate product concepts to create sticky user experiences and to consistently assess value and 'fail faster'

    * Define success for each phase of the product lifecycle from initial feasibly phase to fully scaled solution. Define Key Performance Indicators per phase and path to incremental value and continuous optimization. Drive product success metrics including market adoption, customer satisfaction, and utilization

    * Serve as a leader on the clinical product team. Coach and mentor junior product managers to grow their product skills and abilities. Proactively contribute to team culture and help drive cross team strategic initiatives and best practices

    **Required Qualifications**

    * Bachelor's degree

    * 7+ years of product management and/or clinical solutions experience

    * Strong customer/end user orientation, with a data driven decision making approach

    . 2+ years of project leadership experience

    * Demonstrated experience utilizing a standardized and effective product management framework including but not limited to: user research and concept testing, opportunity sizing and/or business case development, product blueprints, data and/or technology requirements, and ability to de-risk barriers to scale.

    * Comfortable working independently and communicating through multiple levels in the organization

    * Exceptional oral and written communications skills, with the polish, poise, and executive presence that will ensure effective interaction with all organizational levels, including senior and executive level audiences

    * Proven ability to thrive in a dynamic, fast-changing environment; be nimble and adaptable, handle ambiguity

    * Strong ability to drive cross functional teams to alignment in the midst of ambiguity

    * Experience working with external partners to execute a product launch

    * Passionate about improving the U.S. healthcare system and eager to tackle complex but important, clinical and administrative challenges

    * Ability to drive significant transformation

    * Solid track record managing products that achieved successful financial outcomes

    * Competence working on very large and most complex assignment

    **Preferred Qualifications**

    * Experience in Healthcare, care coordination, clinical workflow management, clinical programs, or value-based care. Direct experience working with patients and/or providers preferred

    * Track record of delivering value via products that have scaled. Experience commercializing digital health products to consumers, patients, members, and/or providers preferred

    * Track record of delivering with cross-functional agile scrum teams

    * Experience with healthcare data and standards

    * Previous people management experience or experience leading cross functional teams or initiatives

    **Additional Information**

    To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

    + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

    + Satellite, cellular and microwave connection can be used only if approved by leadership

    + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

    + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

    + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

    As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

    Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

    **Use your skills to make an impact**

    **Scheduled Weekly Hours**

    40

    **Pay Range**

    The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$123,800 - $170,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

    **Description of Benefits**

    Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

    **About us**

    Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

    **Equal Opportunity Employer**

    It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

    Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.


    Employment Type

    Full Time

  • Senior Product Manager
    Humana    Phoenix, AZ 85067
     Posted 2 days    

    **Become a part of our caring community and help us put health first**

    At Humana, we look for people who have a commitment to support the best health of our members and communities. We do this by delivering personalized, simplified, whole-person healthcare experiences. We value diversity and inclusion, as well as people who will foster a good workplace culture. If you have a passion to work for a Fortune 50 Company with great benefits, we have a role for you.

    MarketPoint, the organization responsible for the sales distribution of Humana's Insurance Products, is currently seeking an experienced Senior Product Manager with strong technical expertise to join our team focused on point of sale/ enrollment. This position will be focused on project, product and vendor management driving innovation and high-quality products.

    What you can expect in a Senior Product Manager at Humana:

    + Leads the end-to-end product lifecycle, from ideation to launch, ensuring alignment with business goals and customer needs.

    + Manages vendor relationships and third-party partnerships to support product development and delivery.

    + Works closely with all Stakeholders (including Engineering) to translate requirements into actionable development plans and drive executions.

    + Drives enterprise-level integration discussions, ensuring seamless integration with key systems.

    + Leads integration efforts with enterprise-grade systems, ensuring interoperability and data consistency and articulates product vision, requirements, and integration strategies to stakeholders.

    + Uses Agile methodologies to drive sprint planning and feature prioritization to meet project timeline.

    + Tracks and analyzes key performance metrics to measure product success, identify areas for improvement, and drive continuous optimization of product performance.

    In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:

    + Medical Benefits

    + Dental Benefits

    + Vision Benefits

    + Health Savings Accounts

    + Flex Spending Accounts

    + Life Insurance

    + 401(k)

    + PTO including 8 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time

    + And more

    **Use your skills to make an impact**

    **Required Qualifications:**

    + 5+ years of technical product experience with proven delivery of business value through technology products

    + Experience working with outside vendors and managing those relationships

    + Strong analytic, organization and problem-solving skills enabling sound decision making

    **Preferred Qualifications:**

    + Bachelor's Degree

    + Work experience in the healthcare and/or insurance industries

    + Experience developing and delivering agent facing technology products to include contact center capabilities (quote & enroll technology, agent desktop/portal, A.I., CRM, etc.)

    + Demonstrated ability to partner with all leadership levels, and business/technical stakeholders to drive alignment and influence high impact decisions, enabling meaningful experience changes for consumers/agents

    + Highly effective communication skills to include written/visual (i.e. PowerPoint, etc.), meeting facilitation, and presenting a narrative/story to various audiences

    + Experience developing/delivering solutions through the Scaled Agile Framework (SAFe)

    + One or more SAFe certifications (Agilist, PM/PO, SPC, etc.)

    **Additional Information:**

    Work at Home/Remote Requirements

    **Work-At-Home Requirements**

    + To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

    + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.

    + Wireless, Wired Cable or DSL connection is suggested.

    + Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership. (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)

    + Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

    + Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

    + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

    **Our Hiring Process**

    As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

    If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

    If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

    \#LI-LM1

    **Scheduled Weekly Hours**

    40

    **Pay Range**

    The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$102,200 - $140,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

    **Description of Benefits**

    Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

    **About us**

    Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

    **Equal Opportunity Employer**

    It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

    Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.


    Employment Type

    Full Time


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