Freight Forwarders

Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

About us, but we’ll be brief

Experian offers identity and fraud services for clients in more than 44 countries. Every year, we check that 400 million people are who they say they are, and help organizations effectively fight fraud while providing a hassle-free customer experience. The fraud landscape is constantly changing, and a one-size-fits-all approach doesn’t do enough to stop today’s sophisticated fraudsters. We use a unique combination of data, analytics and technology to create right-sized fraud solutions that allow our clients to make confident decisions for every transaction. Our ultimate goal is to make the industry’s fraud and identity solutions work better for everyone around the world.

Reporting to the Senior Director of Strategy, you’ll manage all aspects of the software product development lifecycle for one or more of Experian’s global fraud products, starting with product planning and product vision, development of the product and through post-release management. You'll focus heavily on client interactions and working with internal teams.

If you’ve worked with fraud management software and know the industry, we would really love to speak with you. Position can be fully remote or hybrid in the Scottsdale/Phoenix area where much of the team is based.

Please note, we have openings for two areas:

Experian Ascend Fraud Attributes- identity graph-based fraud detection and identity confidence solutions

Device Solutions and Collectors- our tools for gathering data on customer devices to catch potential fraudulent scenarios

+ Define and drive the roadmap for identity graph-based fraud detection and identity confidence solutions, or for Device and Collectors solutions

+ Become the market expert and help identify future fraud detection capabilities

+ Act as the ‘voice of the customer’ by gathering business and market requirements from prospects, customers, domain experts, technology visionaries, and products/solutions from competing vendors

+ Own the specifications that will guide the engineering team developing and testing the product

+ Partner with various business stakeholders to ensure the product meets security, legal, compliance, delivery, GTM standards and expectations

+ Work with third parties to assess partnerships and licensing opportunities

+ Perform product demos to internal and external audiences, and train regional sales and field experts to do the same

+ Ensure product quality by working closely with the QA department and triaging escalated Support tickets

+ Perform competitive analysis as to how this product is behaving in the market, vis-à-vis other products catering to the same/similar customer segments

+ Solicit features and benefits from the users of the software product, users of competitive products, and from market analysts

+ Maintain familiarity with fraud mitigation processes and the daily workings of a fraud-mitigation department

+ Bachelor's Degree, ideally in role-relevant field; MBA is a plus

+ 5+ years of software Product Management experience (fraud and identity software strongly preferred)

+ Strong Release Management leadership experience in an Agile development environment (Software as a Service experience is a plus)

+ Experience influencing and earning the trust of senior stakeholders and moving cross-functional business teams to act swiftly

+ Knowledge of the fraud and identity market and competitive landscape

+ Superior communication skills

+ Enthusiastic, autonomous thinker who is also a strong teammate

+ Capable of establishing relationships and working effectively with diverse disciplines, from Engineering to Sales

+ Experience and comfort level working directly with clients

+ Strong technical acumen – you don’t need coding experience but must speak the language

+ Expertise using JIRA and Confluence to capture and prioritize release requirements

+ Travel may be required- 5%-10% at most

+ Desired: Pragmatic Marketing or similar product management certification

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU (https://www.flipsnack.com/79B9EDC8B7A/the-power-of-you-report-external-2020/full-view.html) and and it reflects what we believe. See our DEI work in action (https://www.experian.com/diversity/) !

Please contact us at [email protected] to request the salary range of this position (please include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including 12 company paid holidays and parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here (https://www.experian.com/careers/)

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

**How will you make an impact in this role?**

The Enterprise Identity (EID) team creates and manages authentication, authorization, and identity management experiences and capabilities for all digital experiences at American Express – including americanexpress.com and the Amex Mobile app. Our mission is to enable seamless customer experiences across American Express while maintaining the highest levels of trust and security.

A Product Manager on the Enterprise Identity team owns the vision, strategy, and outcomes for one of our many product areas – be it authentication experiences, trusted device management, access management, or another vertical in our portfolio. They…

+ Build, communicate, and refine product roadmaps and backlogs

+ Work day-to-day with key business partners and engineering to define and plan solutions that balance scope, schedule, and resource constraints

+ Coordinate with other Enterprise Identity Product Managers to delivery seamless integrated Identity solutions

+ Monitor industry trends to make sure we adopt the best tools and methods available to balance security and user friction

+ Obsess over the details of customer experience

+ Partner with Product teams across American Express to understand their needs, and to help them use our Identity products in their digital experiences

+ Support the colleagues and partners who rely on our Identity experiences

+ Counsel with our partners in Fraud, Risk, Privacy, and Compliance to ensure we get the details right

+ Contribute to our culture of continuous improvement with candid, constructive feedback to both peers and leaders

**Minimum Qualifications**

+ 2-5 years product management or software delivery experience

+ Familiarity with common authentication patterns and experiences

+ Strong analytical, organizational, problem-solving skills; comfortable tackling complex problems and breaking these down into manageable pieces

+ Knowledgeable about software architectureand system design principles

+ Familiarity with industry trends ininformation technology and software delivery practices

+ Adept at interpreting data to derive meaningful business insights

+ Excellent time management: experience with prioritizing multiple requests and managing tight deadlines

+ Superb product and program management skills, including product planning, issue tracking, and delivery

+ Excel at Technical Details - designing content, technical product documentation, and technical writing skills or similar experience will be a plus for this role

+ Highly motivated with strong sense of accountability, initiative, and a "can-do" attitude

**Preferred Qualifications**

+ 5 years product management or software delivery experience

+ Experience in Digital Identity, Authentication, Information Security, Fraud/Risk, or Access Management domains

+ Experience in payments, finance or banking

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Other Locations:** US-New York-New York

**Schedule** Full-time

**Req ID:** 24005756

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

The Enterprise Platforms Loyalty and Benefits organization is looking for a talented and experienced Sr Product Manager to be a part of offer strategy for American Express. These responsibilities will include leading transformation activities and building capabilities with their peer product managers across the Offers domain.

As the Sr Product Manager, you will collaborate with multiple stakeholders & business partners to define the business needs, frame strategy, create and own the roadmap, execute and deliver on priorities and effectively communicate at all levels. In addition, one Product Owner will be led by the Sr Product Mgr.

**Responsibilities:**

+ This role requires a candidate with a strong understanding of marketing and partner management.

+ Deep engagement and consultation with various business teams to understand current and future Offer needs.

+ Work collaboratively across various stakeholder groups, including Loyalty, Marketing, Merchant, channel partners, technologies and compliance, to envision and deliver Offer requirements.

+ Lead the product envisioning for Offers capabilities & solutions partnering with business and technical architects, subject matter expert and product owners to create capabilities and features.

+ Build and actively manage a product backlog of features and capabilities that are refined and prioritized in close collaboration with the business teams.

+ Manage and work with product peers on the allocation of scrum team capacity by translating features into prioritized user stories.

+ Full participation in and support of agile practices and ceremonies to reinforce the agile transformation of the delivery team.

+ Build robust understanding of Amex Offers as well as competitive landscape.

+ Communicate and build consensus across multiple teams in creating solutions to business needs.

**Minimum Qualifications** :

+ Minimum 2 years’ experience as product owner/manager

+ Must have experience communicating and influencing above and creating/delivering presentations for wide leadership audiences

+ Experience working in building large-scale, high-performance backend solutions preferred

+ Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally

+ Proficient knowledge of Agile and Scrum development methodologies and IT project management

+ Excellent communication and collaboration skills to consult with various stakeholders and drive to optimal requirements

+ Strong problem structuring and solving skills, reasoning, and implications development, combined with strong business acumen

+ Project management skills; ability to prioritize and complete tasks

+ Knowledge of Change Management practices is desirable

+ Bachelor’s Degree required

**Qualifications**

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Other Locations:** US-New York-New York

**Schedule** Full-time

**Req ID:** 24006438

**Certiport CTE Product Manager Job Description**

Product Growth Strategy

Plans, develops and implements comprehensive learning, practice and test solutions for the Career and Technical Education market.

Provide product strategy leadership to assigned product core teams in order to orchestrate product planning and execution in support of sales, market reach and customer satisfaction targets.

Participate in ongoing research and analysis to expose gaps and opportunities in the product category and learning pathway for each product line, including exam preparation products and services, SKU configuration, pricing, and bundling strategies.

Develop and execute strategies and plans with key internal and external stakeholders to launch new products and services, and to discontinue (end of life) aging and non-performing products.

Project Initiation & Orchestration

Ensure that requirements are collected and documented from both the client and the market to enable accurate cost and timeline estimates.

Document & develop a business case and garner organisational support for proposed product solutions.

Work closely with internal and third-party development project managers to ensure adherence to timelines, budgets and build requirements / specifications; and to identify and escalate risks and resolve issues.

Gather requirements for and orchestrate necessary internal resources to streamline customer delivery and access to assigned products and services, and to meet client interface, and other 3rd-party integration efforts needed to support program growth.

Pricing, Budgeting & Reporting

Set and annually review geo and market sector pricing for assigned products.

Develop a proposed capital budget by product designed to maximise growth opportunities.

Achieve annual revenue and sales goals, and support client reach metrics / goals.

Communication / Collaboration

Train and serve as a resource to internal and external stakeholders, including sales, on-boarding, and support teams on assigned products with respect to new products, new features, target markets, and competition.

Support sales and marketing to create presentations and demonstrations, and by serving as a ‘sales engineer’ or expert for significant opportunities.

Collaborate with product marketing to align product goals and direction with marketing strategies.

Support and review the marketing launch plan and outbound communication (e.g., data sheets, website, partner kits, sales tools and training) for product and service bundles / offerings.

Work with marketing and sales on campaigns to stimulate product growth in specific regions and market sectors.

Work with channel organisation on product setup on portal, pricing and announcements to partners and active test delivery channel.

Leadership & Other Duties as Assigned

Act as a leader within the company, using holistic program(s) perspective to encourage good business decisions across all business units.

Establish thought leadership in the assigned product space both internally and with external audiences.

Attend industry events in support of product research and advocacy; present if there is an opportunity.

Become an expert with respect to the competition, and lead research, innovation and positioning to gain competitive advantage.

**Qualifications**

**Education and Experience:**

Minimum of three to five years’ experience as a Product Manager

2-3 years’ experience taking a product from inception to market, including market opportunity, launch, maint., financial performance, and retirement.

Bachelor’s degree in business, Marketing, Information Systems or equivalent

Microsoft Office Specialist certification highly preferred

IT Specialist Certification preferred

**Skills, Knowledge and Abilities:**

Experience in Career and Technical Education. Understanding of local, State and Federal policies and procedures regarding Career and Technical Education

Demonstrated / documented success defining or sourcing, launching and managing profitable products.

Demonstrated budgeting experience and successful ownership of sales and revenue performance targets for assigned products.

Proven track record of effectively engaging the target market: prospective and existing customers, partners and other stakeholders.

Excellent written and verbal communication skills.

Intermediate to advanced Microsoft Office application skills, particularly in Word, Excel and PowerPoint.

Demonstrated negotiation, collaboration and teamwork skills.

Proven ability to influence and work effectively in cross-functional teams without line authority.

**What to expect from Pearson**

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

**Job:** PRODUCT MANAGEMENT

**Organization:** Assessment & Qualifications

**Schedule:** FULL\_TIME

**Workplace Type:** Hybrid

**Req ID:** 15310

\#location

**Business Title:** Product Manager - ServiceNow HRSD (Talent & Culture)

**Requisition Number:** 111919 - 5

**Function:** Business Support Services

**Area of Interest:**

**State:** AZ

**City:** Tempe

**Description:**

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a ServiceNow Product Manager, HR Service Delivery to join our ServiceNow Product Team. This is a remote work opportunity.

Responsibilities:

+ Directly manage the product management and delivery of customer vision to ServiceNow solution strategy that aligns with business priorities and is informed by quantitative insights, customer problems to solve for, and opportunities for continual improvement; translate strategy into product roadmap with forward planned multi-quarter horizon milestones

+ Work with direct business customers, key stakeholders, business process owners and executive leaders to prioritize product features into a roadmap; lead and partner with the ServiceNow teams to ensure consistent delivery using Agile methodologies

+ Serve as the single point of ownership for an entire ServiceNow module or group of modules and coordinate the delivery of new epics, features and ad hoc demand; coordinate the teams' daily operations, and work with stakeholders in the business and within the technology organization to ensure smooth product operations; maintain a Product Team budget, customer financial forecasting and monthly reconciliation of all financial actuals

+ Lead people and teams of ServiceNow delivery resources including Product Owners, Technical Product Owners, Developers and Technical Leads; work with Release Train Engineers, SCRUM Masters, and Business Process Consultants; Co-Deliver Customer Demands from Idea to Delivery while consulting with ServiceNow Architects and other resources to design and solution ServiceNow Product releases

+ Incorporate SAFe PI Planning, ARTs, product backlog management and sprint delivery planning for a module or set of modules; provide people leadership and direction to remove obstacles; ensure the product and team members have all the tools and guidance to successfully execute the strategies

+ Utilize in-depth knowledge of the ServiceNow platform and utilize our architects to optimize HRSD solutions, staying abreast of new features and best practices; drive product innovation by exploring new ideas and opportunities to enhance the base product and meet evolving customer requirements as the 'Trusted Advisor' for ServiceNow HRSD Products

Qualifications:

+ Minimum eight years of recent experience using ServiceNow to leverage and create enterprise solutions for driving digital transformation for HR and Human Capital Resourcing organizations including in-depth understanding of a platform's capabilities and the most effective approach to meet the desired digital transformation outcomes; background and experience working in the HR industry for large companies, global experience; regular engagement with executives, partners and business process owners on a daily basis

+ Bachelor's degree from an accredited college or university is preferred; Certifications in the following are preferred: Certified ServiceNow Administrator, ServiceNow Application Developer, Certified Implementation Specialist (CIS-HRSD); or other relevant industry certifications

+ Deep knowledge and ServiceNow Product experience with Employee journey Management, Employee Center, Enterprise Onboarding, Life Cycle Events, Moments that Matter, and employee transition management; customer requirements necessary to successfully implement a complex SaaS or PaaS solution including a strong appreciation for understanding security, data, artificial intelligence, and business usage requirements

+ Proven Leadership and people management experience working with teams located in multiple geographic time zones

+ Advanced knowledge in strategic solution delivery models to ensure products and/or services continue to innovate and to drive continuous improvement; ability to understand the long-term ("big picture") and short-term perspectives of situations; strong experience and knowledge of IT practices that result in predictability, scalability, and increased velocity

+ Recent experience implementing ServiceNow enterprise solutions with expertise in production deployments working in an agile methodology environment; ServiceNow Process: strong process development, facilitating requirements for ServiceNow implementations; ServiceNow experience with App Engine, Pro-Code, Citizen Development, system integrations, automation, environment release management and workflows

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits & How We Work (https://www.kpmguscareers.com/why-kpmg/#benefits) '.

Follow this link to obtain salary ranges by city outside of CA: https://www.kpmg.us/work-for-kpmg/pay-transparency.html/?id=6780\_9\_24

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

**GL:** 4

**GF:** 15310

**Business Title:** Associate Director, Product Management

**Requisition Number:** 111955 - 5

**Function:** Business Support Services

**Area of Interest:**

**State:** AZ

**City:** Tempe

**Description:**

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate Director, Product Management to join our Digital Nexus technology organization. This is a remote work oppurtunity.

Responsibilities:

+ Oversee the demand management of all incoming project demand, forecast the staffing and recoverability of the demand to meet both project delivery and internal demand operations

+ Own the vision and Product Roadmap of aligned application / platform products, ensuring alignment with wider business functions

+ Schedule and conduct regular project meetings and product performance reviews to enhance the program and address any escalated issues

+ Lead design and implementation of the Platform/Application Configuration and Development process working with cross-functional teams; communicate clearly, and accept 'Epics' and 'Stories' in the backlog

+ Establish strong collaborative relationships with business leaders, DPMO and Journey Partners by gaining a thorough understanding of their needs and business operations, in order to provide the best possible solutions

+ Collaborate with the Service Portfolio Management function to ensure deliverables align with Services under management

Qualifications:

+ Minimum eight years of recent experience providing technical leadership to a team in a complex technology environment with deep knowledge of SaaS Platform configuration, development and improvement methodologies

+ Bachelor's degree from an accredited college or university is preferred; PMP and CSM certifications are preferred

+ Comprehensive knowledge of ITSM and Service Delivery; ability to manage complex processes; must have a value driven mindset and work experience in mature product and service management; understanding of Agile development practice

+ Strong technical leadership skills by understanding what needs to be achieved and ensuring the solution satisfy the requirements; possess a quick learning agility and solid business acumen with the capability to connect cross-functionally; effective at prioritizing, delegating, and working within high performing teams to lead/support teamwork (demand/capacity management)

+ Able to understand challenges or underlying concerns, share ideas and develop effective responses or escalate to higher management, understand trade-offs, and decide at the platform level

+ Exceptional verbal/written communication, collaboration, analytical, and presentation skills to lead a customer service-oriented and teamwork-driven; must be able to participate in strategic initiatives for the team as well as foster the development of high-performance teams and interface with all levels of the organization

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits & How We Work (https://www.kpmguscareers.com/why-kpmg/#benefits) '.

Follow this link to obtain salary ranges by city outside of CA: https://www.kpmg.us/work-for-kpmg/pay-transparency.html/?id=6780\_9\_24

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

**GL:** 4

**GF:** 15310

**Description**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.

Are you passionate about cutting-edge technology and its potential to transform the financial services industry? Join our Research and Development team within CTO. Our team is dedicated to identifying and exploring new technologies, conducting safe experimentation, and discovering use cases that embrace emerging tech. As a member of our team, you'll have the opportunity to collaborate with forward-thinking professionals, drive impactful change within our organization, and shape the future of Amex technology.

How will you make an impact in this role?

+ Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

+ Collaborate with key Product, Business, and Technical partners to identify, understand, and prioritize key product needs in the backlog based on impact, complexity, cost and demand.

+ Drive and empower experimentation with emerging technologies including GenAI, with tooling, frameworks, guardrails, models and environments.

+ Research emerging trends and identify partnerships that unlock opportunity for American Express

+ Delivers roadmap of useful capabilities to the R&D team and partners who need this for early stage technologies integrations and implementation.

+ Navigate and understand a sophisticated and constantly evolving technology space with an open mind, creative problem solving skills, and a bias for early action.

+ Operationalize key organizational change activities to ensure pilots and experiments meet targets.

+ Partner across the organization to lead R&D efforts and processes in acquiring an in-depth understanding of customer needs, and applying both strategic and tactical methods to stay on top of the evolving trends in the competitive landscape.

+ You will be strategic problem solver and architect for the future technologies to help CTO R&D and implement business strategy.

+ Drive continuous organizational and leadership development to enable R&D growth.

Minimum Qualifications

Bachelor's degree or equivalent experience in Science, Technology, or Engineering

6 Plus years of project management, product management and/or leadership experience in technology roles.

A deep understanding of the FinTech industry.

Proven track record building, launching and driving products.

Ability to bring innovative thinking couples with practical execution to solve multi-dimensional issues.

Proven leadership and management experience in working with cross-functional, geographically dispersed teams on sophisticated

projects.

Ability to influence leadership to adopt new insights, products and/or approaches

Brings support and positive attributes to a culture that is respectful, encouraging, results oriented, scientific and diverse.

Preferred Qualifications

* Computers Science Degree preferred

* Python development preferred

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24005174

**Description**

**You** **l** **ead the** **w** **ay.** **We’ve** **g** **ot** **y** **our** **b** **ack** **.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

**Join Team Amex and let's lead the way together.**

The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences – from payments to rewards to servicing – that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on team Amex.

Business Blueprint aims to serve American Express Small Business customers in managing their cash flow needs through a differentiated set of products like Business Line of Credit, Business Checking, and small business Cards.

**Your mission:**

Serve as a Product Director and thought leader to define and execute on the Business Blueprint product roadmap focused on small business payments. You will be responsible for defining and driving medium- to long-term strategy for all money in and money out payment experiences for US small business customers. You will demonstrate a proven ability in leading strategic growth initiatives end-to-end, building business cases, facilitating executive storytelling, closely collaborating with design, product development and engineering, managing cross-functional partner teams, and building metrics to measure success. You will also be able to manage multiple concurrent priorities, partner across the enterprise to understand the evolution of payment capabilities and inform small business payments roadmap.

**What** **you'll** ** be doing: **

+ Define medium- to long-term strategy and vision for US small business payments.

+ Partner with Business UnitDesign teams to conduct competitive and customer research and analysis.

+ Collaborate with product development leader and team to build a roadmap for all payment experiences.

+ Identifyand prioritize payments-related growth initiatives / features on Business Blueprint Platform.

+ Identify, evaluate, and concisely communicate rationale for strategic growth initiatives that accelerate the expansion of Blueprint Platform’s holistic SME customer value-prop.

+ Write business cases for new strategies including customer and business impact and support the definition and development of go-to-market plans.

+ Develop and manage a P&L to show how different payment experiences generate revenue for Business Blueprint.

+ Lead projects independently from end-to-end. Build consensus while also identifying risks and removing roadblocks.

+ Lead investment planning for payments strategies; partner with the Platform leadership team to identify priorities and coordinate accordingly with Blueprint Strategy team.

**What** **we're** **looking for in you: **

+ Operate Autonomously: Takes a project from ideation to delivery. Able to prioritize in ambiguous situations.

+ Proactive: Always striving to deliver great products.Proactive, self-driven, curious, loves learning.

+ Communication: Excellent written and oral communication skills. Communicates information, ideas, and concepts clearly.

+ Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well.

+ Flexibility/Adaptability: Cool with quickly changing priorities and conditions; copes effectively with complexity and change.

+ Persistence:Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude.

+ Leadership: Sound interpersonal skills and proven ability to navigate in a cross-functional setup.

+ Expertise: In the know about the latest and greatest happenings in banking, cards, and small business.

+ Partnership: Collaborate with partners across the enterprise to deliver the best experiences for small business customers.

**Minimum Qualifications:**

+ 5 years of experience in some combination of product strategy, product development, strategy, or management consulting.

+ 3 years of experience in financial services, with expertise in payments and/or banking.

+ Track-record of successfully supporting strategic initiatives, including the development of business cases.

+ Exceptional communication and presentation skills with proven ability to communicate effectively across levels.

+ Ability to break down complex problems in simple ways and build enthusiasm around a strategic initiative.

+ Experience coordinating between Product, Business and Technology teams to define, prioritize, & deliver projects.

+ Self-starter and solutions-driven, with a willingness to learn and adapt to new responsibilities.

+ Comfort in a fast-paced and high growth environment.

+ Effectively challenges the status quo and able to respectively voice a contrasting point of view.

+ Software application skills – proficiency in Excel, Visio, and Power Point.

+ Bachelor’s degree required.

**Preferred Qualifications:**

+ 8 years of experience in some combination of product strategy, product development, strategy, or management consulting.

+ 5 years of experience in financial services, with expertise in payments and/or banking.

+ Master’s degree a plus

**Qualifications**

Salary Range: $150,000.00 to $225,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Product

**Primary Location:** US-Georgia-Atlanta

**Other Locations:** US-Arizona-Phoenix, US-New York-New York

**Schedule** Full-time

**Req ID:** 24005950

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

The Senior Associate – Digital Product Management will execute critical initiatives across the Digital Data ecosystem. Specifically, this role will focus on the efficient delivery of key regulatory and growth-related initiatives across the Digital Data platform, including partnering with lines of business, product teams, and second line partners. Through the coordinated delivery of end-to-end solutions and process enhancements, this role will execute critical near-term goals, while designing a new way of working with the modern Digital Tracking Platform for internal and external partners alike.

**Roles & Responsibilities:**

+ Lead the development of data and analytics products from concept to launch.

+ Analyze user trends, customer feedback, and market data to inform product decisions.

+ Create innovative data products and develop an inspiring vision and roadmap to mature these data products.

+ Partner with the data scientist, marketing, and business team to define the KPIs, deliver the robust tagging solution using Adobe and data layers, and test and validate the end-to-end implementation.

+ Must be hands-on and work as part of technical analytics team for data framework implementations using Adobe Analytics, Adobe Launch, Mobile SDKs, Adobe APIs, and corresponding features.

+ Define clear and actionable problem statements to help teams deliver results, capable of thin-slice MVP grooming, story writing with clear acceptance criteria.

+ Responsible for the product lifecycle, overseeing the design and build, proposing enhancements and changes, monitoring the product for anomalies, and retiring the product when the time is right.

**Qualification & Experience:**

+ We are looking for a creative problem solver with exceptional analytical and organizational skills and a proven track record of driving strategies to improve user engagement and product performance. To be successful in this role, you will need a strong background in product management, data and analytics, and a passion for data-driven decision making.

+ You should be able to work in a fast-paced environment, think critically about complex problems, and be comfortable working across teams.

+ Your ability to develop relationships and communicate effectively will be essential as you collaborate with stakeholders across the organization, from product to engineering to marketing. If you possess these qualifications and are eager for an exciting opportunity to join a dynamic and innovative team, we want to hear from you!

+ Bachelor’s degree in computer science, statistics, mathematics, or a related filed.

+ At least 3 years of relevant experience in a data product role, demonstrating a track record of delivering actionable insights.

+ Tag Management System, Adobe Analytics, Adobe Launch, Adobe Experience Platform, ContentSquare experience preferred.

+ Knowledge of modeling database schemas for large datasets and metadata-driven enterprise reporting platforms is preferred.

+ Experience with agile product development methodologies and tools (JIRA, Rally, Mural, etc.)

**Qualifications**

Salary Range: $60,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24006300

**Become a part of our caring community and help us put health first**

We are looking for a dynamic Lead Product Manager to develop clinical solutions for our members and providers, with full accountability from strategy to execution.

**Location:** remote

The Lead Product Manager partners across various multi-disciplinary teams at Humana to design, define and deliver digital and non-digital clinical solutions to help drive improved health outcomes for our members. The Lead Product Manager sits in the center of strategy, design, engineering, technology, clinical, and operations and is responsible for owning the full end-to-end product lifecycle. You should apply for this role if you are a leader who is passionate about solving complex healthcare problems and are looking for an opportunity to deliver innovative clinical products and programs at scale.

**Responsibilities** ​

+ Develop and own the product vision, product strategy, Objectives and Key Results (OKRs), roadmaps, requirements and execution of multiple clinical programs and products ​

+ Utilize product management processes and tools such as: user research and concept testing, opportunity sizing and business case development, product blueprints, training development and ability to de-risk barriers to scale. Leverage a preferred Product framework consistently ​

+ Refine the backlog and make prioritization decisions across competing priorities. Display ability to balance and present tradeoffs between business objectives and customer needs. Successfully work with customer and internal stakeholders to understand pain points and workflow issues with existing live product features. Proactively work to mitigate risk ​

+ Inform data requirements with business rationale. Work with relevant partners to develop plans for data ingestion and optimization ​

+ Identify the highest impact areas for our members and providers. Translate metrics into business decisions and well-defined business use cases ​

+ Leverage a design-first (e.g., 'double diamond') approach to developing product requirements, including partnering with design/research, marketing, engineering, technology, and other team members to deeply understand member and provider needs. Collaborate with internal stakeholders to ensure alignment with business partners and member needs ​

+ Successfully leverage quantitative and qualitative research to create prioritized requirements when defining solutions and workflows ​

+ Iteratively and consistently work to improve our products and programs by looking for new ways to deliver value to our members and providers ​

+ Leverage a consistent and data-based framework for making buy/build/partner decisions when scoping solutions. When applicable, successfully partner and co-develop with external digital health companies to launch a clinical product or program ​

+ Implement agile and lean methodologies to rapidly learn and iterate product concepts to create sticky user experiences and to consistently assess value and 'fail faster' ​

+ Define success for each phase of the product lifecycle from initial feasibly phase to fully scaled solution. Define Key Performance Indicators per phase and path to incremental value and continuous optimization. Drive product success metrics including market adoption, customer satisfaction, and utilization ​

+ Serve as a leader on the clinical product team. Coach and mentor junior product managers to grow their product skills and abilities. Proactively contribute to team culture and help drive cross team strategic initiatives and best practices

**Use your skills to make an impact**

**Role Essentials**

+ Bachelor's degree ​

+ 7 or more years of product management and/or clinical solutions experience ​

+ Strong customer/end user orientation, with a data driven decision making approach ​

+ Demonstrated experience utilizing a standardized and effective product management framework including but not limited to: user research and concept testing, opportunity sizing and/or business case development, product blueprints, data and/or technology requirements, and ability to de-risk barriers to scale.

+ Comfortable working independently and communicating through multiple levels in the organization ​

+ Exceptional oral and written communications skills, with the polish, poise, and executive presence that will ensure effective interaction with all organizational levels, including senior and executive level audiences ​

+ Proven ability to thrive in a dynamic, fast-changing environment; be nimble and adaptable, handle ambiguity

+ Strong ability to drive cross functional teams to alignment in the midst of ambiguity

+ Experience working with external partners to execute a product launch ​

+ Passionate about improving the U.S. healthcare system and eager to tackle complex but important, clinical and administrative challenges ​

+ Ability to drive significant transformation

+ Solid track record managing products that achieved sucessful financial outcomes

+ Competence working on very large and most complex assignment

**Role Desirables**

+ Experience in Healthcare, care coordination, clinical workflow management, clinical programs, or value-based care. Direct experience working with patients and/or providers preferred ​

+ Track record of delivering value via products that have scaled. Experience commercializing digital health products to consumers, patients, members, and/or providers preferred ​

+ Track record of delivering with cross-functional agile scrum teams ​

+ Experience with healthcare data and standards ​

+ Previous people management experience or experience leading cross functional teams or initiatives

**Additional Information**

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

+ Satellite, cellular and microwave connection can be used only if approved by leadership

+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$123,800 - $170,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.