Covid19_pipelineaz_com

Transportation, Logistics & Distribution

Billing, Cost, and Rate Clerks

Compile data, compute fees and charges, and prepare invoices for billing purposes.

Salary Breakdown

Billing, Cost, and Rate Clerks

Average

$35,650

ANNUAL

$17.14

HOURLY

Entry Level

$29,770

ANNUAL

$14.31

HOURLY

Mid Level

$34,825

ANNUAL

$16.74

HOURLY

Expert Level

$39,880

ANNUAL

$19.17

HOURLY


Current Available & Projected Jobs

Billing, Cost, and Rate Clerks

1,903

Current Available Jobs

14,930

Projected job openings through 2024


Top Expected Tasks

Billing, Cost, and Rate Clerks


Knowledge, Skills & Abilities

Billing, Cost, and Rate Clerks

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Clerical

KNOWLEDGE

English Language

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Mathematics

KNOWLEDGE

Economics and Accounting

SKILL

Active Listening

SKILL

Speaking

SKILL

Reading Comprehension

SKILL

Critical Thinking

SKILL

Monitoring

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Speech Recognition

ABILITY

Speech Clarity

ABILITY

Problem Sensitivity


Job Opportunities

Billing, Cost, and Rate Clerks

  • Partner Account Senior Manager, Nonprofit
    Salesforce.com, Inc    Phoenix, AZ 85067
     Posted about 3 hours    

    _To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._

    **Job Category**

    Alliances & Channels

    **Job Details**

    Salesforce.org, the social impact center of Salesforce, is seeking an experienced Partner Alliance Manager who has experience working with enterprise nonprofit accounts to drive AMER Sales Team alignment in support of the channel organization.

    This role will be responsible for developing and managed our alliance with partners to include the AMER Alliance Strategy and Go-To-Market(GTM) plan, global sales team alignment and support of channel organizations and other key stakeholders.

    **Principal Responsibilities:**

    _Partner Management:_

    + Collaborate with Alliances team to drive go-to-market plans and collaborate closely with partners to manage and monitor

    + Ensure partners meet standards of their agreements

    + Collaborate regionally and globally to align go-to strategy with Sales, colleagues and SI partners

    _Partner Sales Generation_

    + Build partner-sourced pipeline to meet assigned goals

    + Drive proactive joint sales opportunity mapping and manage field-sales coordination

    + Collaborate with Sales and partner sales organization to facilitate joint customer engagement

    Position Requirements:

    + 8+ years experience in a partner/alliance/channel management and development role

    + 8+ years experience managing strategic partner relationships in technology industry (e.g.; SaaS)

    + Deep nonprofit sector experience

    + Deep commitment to our philanthropic mission balanced with revenue generation through our social enterprise mission.

    + Demonstrated ability to drive significant new software revenue through partnerships

    + Demonstrated experience in establishing new partnerships, negotiating, and managing contracts

    + History of successfully developing and leading multiple strategic partnerships

    + Highly motivated with ability to succeed in a collaborative, fast-paced environment

    + Time management and prioritization skills, managing multiple competing deadlines and objectives

    + Willing and able to work remotely and travel as required (approx. 25%)

    + Partner development experience (all types including; Referral, Reseller, Services Implementation, OEM)

    + Expertise in managing global partners, and navigating complex orgs to find right sponsor

    + Success in establishing joint go-to-market plans and drive co-sell activities with partners

    + Excellent interpersonal and executive-level relationship building skills

    + Goal oriented with entrepreneurial self-starter drive

    + Innate comfort and drive to achieve sales-focused metrics

    **_For Colorado-based roles: Minimum annual salary of $121,000. You may also be offered incentive compensation, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://salesforcebenefits.com/_**

    **Accommodations**

    If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

    **Posting Statement**

    At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

    Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

    Salesforce welcomes all.

    As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.

    Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

    Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

    There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

    We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.


    Employment Type

    Full Time

  • Accounting Associate
    Xanterra Travel Collection    Tusayan, AZ 86023
     Posted about 4 hours    

    Overview Oversees and performs the daily accounting functions for the cash operations and internal controls of The Grand Hotel and the Tusayan Trading Post operations as well as complete some administrative responsibilities. The position is located in Tusayan, AZ. Discount employee housing availabe Responsibilities Ensure that all security procedures mandated by the Flagstaff regional accounting office are followed on a daily basis to allow for secure operations surrounding the main safe working funds and safety deposit box keys for The Grand Hotel and Tusayan Post. Point of contact for The Grand Hotel and Tusayan Trading Post operations managers and cashiers in regard to cash handling (payments, end of shift reporting, problems, etc.,) to help ensure that company policies and procedures are being followed. Maintain a suitable par level of cash denominations in the cash operations safe to allow for smooth operations at The Grand Hotel and Tusayan Trading Post; complete change orders as needed from NBA/Loomis. Pick up daily deposit drops and recap envelopes at The Grand Hotel and Tusayan Trading Post from operating unit safes with a designated Grand Hotel and Tusayan Trading Post employee. Open, balance and accurately record all cash deposits dropped in the Safe Point and manual drop safes that were completed by money handlers at both properties. Submit cash deposit reports to the sales and cash auditors in the Flagstaff accounting office on a daily basis. Consolidate all cashier deposits drops from the manual drop safes at The Grand Hotel and Tusayan Trading Post into one daily deposit for each property and prepare for pick-up by Loomis. Accompany Loomis at The Grand Hotel and Tusayan Trading Post for the Safe Point deposit pickups. Fill change requests that are deposited by property money handlers, or requested at the accounting window during standard operating hours for The Grand Hotel and Tusayan Trading Post. Maintain all sign in and out logs pertaining to The Grand Hotel and Tusayan Trading Post cash operations. Maintain an inventory of all occupied and vacant safety deposit boxes and drop safes at The Grand Hotel and Tusayan Trading Post. Work with the Regional Internal Auditor for any locksmith needs. Responsible for maintaining the end of shift counting room to ensure adequate supplies are available for cash handling needs; keep room picked up and clean; ensure required security is maintained while end of shift procedures are being completed. Control and participate in the collection of all vending monies (laundry, etc.) and ensure that they are deposited timely. Accurately balance the cash operations safe for both The Grand Hotel and Tusayan Trading Post on a daily basis. Email completed count to the Regional Internal Auditor at the end of each day. Conduct money handling training classes for all The Grand Hotel and Tusayan Trading Post employees that handle company funds. Follow-up and provide refresher training as needed. Issue working change funds, Loomis safe point access, and safety deposit boxes to The Grand Hotel and Tusayan Trading Post money handlers that have completed money handling training classes. Control and monitor distributed banks, logs, keys, and related functions. In working with the Internal Regional Auditor, complete and submit an annual audit schedule for bank and shift audits, inventory schedules, payroll audits, and other audits as required. Perform periodic surprise bank and shift audits, report findings and provide recommendations. Participate in periodic food and beverage, retail and propane physical inventories. Responsible for tracking and recording of food and beverage comp, discount, and void check, including tips on the Food and Beverage worksheet daily. Responsible for tracking and recording employee comp meals and employee coupon meals/tickets in the Employee Dining Room daily. Responsible for tracking and recording coupons issued and redeemed to the Front Desk agents including Employee meal coupon, BnB Coupons, etc. Send tips and gratuity information to the Regional Assistant Controller and Flagstaff Payroll Manager every Thursday. Responsible for picking up from the USPS and distributing the mail for The Grand Hotel and Tusayan Trading Post on a daily basis. Act as a repository site for the daily mail needs to/from the Tusayan and Flagstaff/Williams operations. Ensure that all daily cash reporting requirements, invoices, etc. from the operations are completed per set standards and available for pick up during daily mail runs. Responsible for the tracking and returning/shredding of found credit cards at The Grand Hotel and Tusayan Trading Post. Email found credit card log to the Regional Controller and Regional Internal Auditor at each period end. Distribute bi-weekly payroll checks to employees. Participate in an annual payroll check audit with the Regional Internal Auditor. Responsible for the daily collection of the IT backup tape, sending to Williams IT for storage and then inserting new tape. Maintain an inventory and control of keys located in the key boxes in The Grand Hotel Accounting office with log in/out forms. Maintain a clean and organized working space. Responsible for understanding and ensuring compliance with all Accounting policies & procedures. Create and maintain a desk policy and procedure manual for this position as needed. Communicate to the Regional accounting offices, as well as, other department managers, providing information and assistance as needed. Maintain a professional attitude and appearance in order to provide the best guest and employee service. Other projects and duties as assigned. Xanterra Parks & Resorts® The Grand Hotel "We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity." Qualifications Minimum Qualifications: Must have prior cash handling experience. Must have previous computer experience with a working knowledge of Excel spreadsheets. Must have a good working knowledge of windows based software programs to be able to communicate effectively via email (Outlook) and for tracking and reconciling applicable reports (Excel and Word). Must have good organizational skills with the ability to maintain flexibility in carrying out daily job duties, organizing and managing multiple priorities and tasks while interacting with a diversified staff. Must be able to effectively handle stressful situations in a public setting and resolve job related problems in a professional manner. Must be able to establish and maintain an effective professional working relationship with co-workers, the Flagstaff regional accounting office staff, and property managers; working together in a positive work environment. Must possess good interpersonal skills with the ability to read, write, and speak English; communicate professionally, effectively and clearly face-to-face, and in written communication with all levels of the organization, leadership and with the Assistant Controller, Regional Internal Auditor, and Regional Controller. Must be able to operate a motor vehicle and have a valid Arizona driver’s license. Must have the ability to lift mailbags and boxes up to 30 pounds.


    Employment Type

    Full Time

  • Medical Records Technician Auditor
    Veterans Affairs, Veterans Health Administration    Phoenix, AZ 85067
     Posted about 4 hours    

    Summary This position is in the Health Information Management (HIM) section at the Phoenix VA Medical Center. MRTs (Coder) are skilled in classifying medical data from patient health records in the hospital setting, and/or physician-based settings, such as physician offices, group practices, multi-specialty clinics, and specialty centers. Responsibilities Duties include but not limited to: Reviews assigned codes from the current version of several coding systems to include current versions of the International Classification of Diseases (ICD), Current Procedural Terminology (CPT), and/or Healthcare Common Procedure Coding System (HCPCS). Applies guidelines specific to certain diagnoses, procedures, and other criteria used to classify patients under the Veterans Equitable Resource Allocation (VERA) program that categorizes all VA patients into specific classes representing their clinical conditions and resource needs. Assists facility staff with documentation requirements to completely and accurately reflect the patient care provided; provides technical support in the areas of regulations and policy, coding requirements, resident supervision, reimbursement, workload, accepted nomenclature, and proper sequencing. Audit accurate and complete assignment of ICD-10-CM and ICD-10-PCS codes, MS DRG, POA status, and discharge disposition values for inpatient health records. Assists in the development of guidelines for data quality, consistency, and monitoring for compliance to improve the quality for clinical, financial, and administrative data to ensure that all coded data is fully documented and supported. Work Schedule: Monday - Friday 7:30 a.m. - 4:30 p.m. ( Tour of duty is based on organizational needs) Compressed/Flexible: Not Authorized Telework: Available Virtual: Available to highly qualified applicants Position Title/Functional Statement #:Medical Records Technician Auditor/PD000000 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. MRTs (Coder) must be proficient in spoken and written English as required by 38 U.S.C. § 7403(f). Experience and Education (Basic Requirements) (1) Experience. One year of creditable experience that indicates knowledge of medical terminology, anatomy, physiology, pathophysiology, medical coding, and the structure and format of a health records. OR, (2) Education. An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, medical coding, and introduction to health records); OR, (3) Completion of an AHIMA approved coding program, or other intense coding training program of approximately one year or more that included courses in anatomy and physiology, medical terminology, basic ICD diagnostic/procedural, and basic CPT coding. The training program must have led to eligibility for coding certification/certification examination, and the sponsoring academic institution must have been accredited by a national U.S. Department of Education accreditor, or comparable international accrediting authority at the time the program was completed; OR, (4) Experience/Education Combination. Equivalent combinations of creditable experience and education are qualifying for meeting the basic requirements. The following educational/training substitutions are appropriate for combining education and creditable experience: (a) Six months of creditable experience that indicates knowledge of medical terminology, general understanding of medical coding and the health record, and one year above high school, with a minimum of 6 semester hours of health information technology courses. (b) Successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service, under close medical and professional supervision, may be substituted on a month-for-month basis for up to six months of experience provided the training program included courses in anatomy, physiology, and health record techniques and procedures. Also, requires six additional months of creditable experience that is paid or non-paid employment equivalent to a MRT (Coder). Certification. Persons hired or reassigned to MRT (Coder) positions in the GS-0675 series in VHA must have either (1), (2), or (3) below: (1) Apprentice/Associate Level Certification through AHIMA or AAPC. (2) Mastery Level Certification through AHIMA or AAPC. (3) Clinical Documentation Improvement Certification through AHIMA or ACDIS. NOTE: Mastery level certification is required for all positions above the journey level; however, for Clinical Documentation Improvement Specialist (CDIS) assignments, a clinical documentation improvement certification may be substituted for a mastery level certification. Loss of Credential. Following initial certification, credentials must be maintained through rigorous continuing education, ensuring the highest level of competency for employers and consumers. An employee in this occupation who fails to maintain the required certification must be removed from the occupation, which may result in termination of employment. At the discretion of the appointing official, an employee may be reassigned to another occupation for which he/she qualifies, if a placement opportunity exists. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grandfathering Provision. All persons employed in VHA as a MRT (Coder) on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series, and grade held, including positive education and certification that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: (1) Such employees may be reassigned, promoted up to and including the journey level, or changed to lower grade within the occupation, but will not be promoted beyond the journey level or placed in supervisory or managerial positions. (2) Such employees in an occupation that requires a certification only at higher grade levels must meet the certification requirement before they can be promoted to the higher-grade levels. (3) MRTs who are appointed on a temporary basis, prior to the effective date of the qualification standard, may not have their temporary appointment extended, or be reappointed on a temporary or permanent basis, until they fully meet the basic requirements of the standard. (4) MRTs initially grandfathered into this occupation, who subsequently obtain additional education that meets all the basic requirements of this qualification standard, must maintain the required credentials as a condition of employment in the occupation. (5) Employees who are retained as a MRT under this provision and subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of reentry as a MRT. Grade Determinations: Medical Records Technician (Coder) Auditor, GS-9 Auditor assignments can be established for any of the coder subspecialties (outpatient, inpatient, or outpatient and inpatient combined). The subspecialty will be reflected in the title, e.g., MRT (Coder) Auditor (Outpatient). Experience. One year of creditable experience equivalent to the journey grade level of a MRT (Coder). Certification. Employees at this level must have a mastery level certification. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: Advanced knowledge of current coding classification systems such as ICD, CPT, and HCPCS for the subspecialty being assigned (outpatient, inpatient, outpatient and inpatient combined). Ability to research and solve complex questions related to coding conventions and guidelines in an accurate and timely manner. Ability to review coded data and supporting documentation to identify adherence to applicable standards, coding conventions and guidelines, and documentation requirements. Ability to format and present audit results, identify trends, and provide guidance to improve accuracy. Skill in interpersonal relations and conflict resolution to deal with individuals at all organizational levels. References: VA HANDBOOK 5005/122 PART II, APPENDIX G57 Physical Requirement: The work is primarily sedentary with prolonged periods of sitting. The work requires moderate lifting, carrying, pushing, standing; reaching above shoulder; use of fingers; ability to read without strain; ability to hear the whispered voice with or without hearing aid; emotional & mental stability. Education Qualifications (Continued) Certifications Required for GS-9 MRT (CDIS) Position Mastery Level Certification. This is considered a higher-level health information management or coding certification and is limited to certification obtained through AHIMA or AAPC. To be acceptable for qualifications, the specific certification must represent a comprehensive competency in the occupation. Stand-alone specialty certifications do not meet the definition of mastery level certification and are not acceptable for qualifications. Certification titles may change and certifications that meet the definition of mastery level certification may be added/removed by the above certifying bodies. However, current mastery level certifications include: Certified Coding Specialist (CCS), Certified Coding Specialist - Physician-based (CCS-P), Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Professional Coder (CPC), Certified Outpatient Coder (COC), Certified Inpatient Coder (CIC). References: VA Handbook 5005/122, PART II, APPENDIX G57, MEDICAL RECORDS TECHNICIAN (CODER) QUALIFICATION STANDARD GS-0675 The full performance level of this vacancy is GS-9. The actual grade at which an applicant may be selected for this vacancy is GS-9 Physical Requirements: Light lifting, under 15 lbs., moderate carrying, 15-44 lbs., reaching above shoulder, use of fingers, standing 4-6 hours; hearing, aid permitted. Duties require extensive use of fingers to perform keyboarding and the ability to hear requests by phone and in person. Version must be adequate to read and prepare documents. EDUCATION IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Pandemic Telework Program: Due to COVID-19, the VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position. This job opportunity announcement may be used to fill additional vacancies. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.


    Employment Type

    Full Time

  • Account Executive
    Verint Systems, Inc.    Phoenix, AZ 85067
     Posted about 4 hours    

    **Account Executive**

    Location **US-Remote (United States)**

    Job ID **16578**

    At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com

    **Overview of Job Function:**

    Verint’s Experience Management (XM) business unit is seeking an experienced Account Executive who can support sales activities with new clients. The Account Executive is an individual contributor, quota driven sales role with responsibility for developing and closing new client business for the Verint Experience Management business unit. The role will own the prospect sales cycle and be responsible for closing business against a set quota.

    **Principal Duties and Essential Responsibilities:**

    • Demonstrate clear understanding of the Verint offerings and service value propositions for prospects.

    • Research target accounts and develop prospecting campaign to identify and qualify new opportunities.

    • Identify prospect companies and organizations that currently do not conduct business with the Verint Experience Management business unit and develop and lead sales presentations in collaboration with pre-sales for such prospects.

    • Apply the principles of solution selling, discovery, propose and sell appropriate product and service solutions, manage the sales process through to close for assigned software and service transactions.

    • Develop and maintain knowledge of Verint’s positioning, products, functionality, ROI.

    • Determine appropriate licensing/services options; negotiate pricing, terms and conditions within established guidelines, in collaboration with business development, pre-sales, finance and legal as appropriate.

    • Continuously research and learn about industry trends.

    • Track all communications and projections in Salesforce to ensure accurate forecasting.

    **Minimum Requirements:**

    • Bachelor’s degree or equivalent work experience

    • Minimum of 5 years of quota carrying outside sales and account management experience with sales to contacts at the director-level or above

    • Experience selling Enterprise software, Software (SaaS), Customer Experience Measurement Tools and/or Research and Analytics

    • Significant experience with face-to-face presentations to executive level decision makers

    • Show consistent success with building and maintaining client relationships within an enterprise account base

    • Experience creating and developing long-term client relationships

    • Evidence of high performance, entrepreneurial spirit and team player

    • Willingness to travel up to 40% (post-pandemic) in sales territory and attend trade shows

    • Proficient in the use of standard business systems: MSOffice, Outlook, Word, Excel, and PowerPoint

    • The ability to obtain the necessary credit line required to travel

    • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and location regulations

    **Preferred Requirements:**

    • Experience with customer experience portfolio solutions and customer engagement technology

    • Experience selling to retail, financial services, hospitality, telco, government and B2B industries

    • Exceeding quotas of one million or more in individual annual sales revenues with a high transactional sales model

    As an equal opportunity employer, Verint Systems Inc. prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to one’s race, color, religion, national origin, age, gender, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, Veteran status or any other classification protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.


    Employment Type

    Full Time

  • Fraud Account Specialist - Prepaid Contact Center - Remote
    U.S. Bank    Phoenix, AZ 85067
     Posted about 4 hours    

    At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

    Job DescriptionWe are seeking individuals who are dedicated to providing exceptional customer service to our customers. Our Fraud Account Specialty Team is the central unit that receives inbound calls and reviews holds/blocks for fraudulent activity on prepaid cards.

    No prior experience in banking or fraud is necessary. We offer comprehensive and ongoing training to ensure our Representatives are prepared to deliver efficient, knowledgeable, and empathetic customer service.

    Responsibilities include:
    * Answering incoming calls and providing high quality support to our prepaid customers over the phone
    * Performing a variety of tasks to prevent financial loss by blocking or placing security holds on accounts, placing lost/stolen statuses on debit and credit accounts and forwarding fraud and dispute information to the appropriate parties
    * Initiating fraud claims and providing information on existing fraud and dispute claims
    * Partnering with multiple departments to service fraud and dispute issues
    * Documenting fraud alerts, building case files, and escalating fraud alerts to appropriate groups

    Core Schedules: Various schedules available with start times between 7 am and 10 am Central Time. Weekend rotation based on business need.

    Starting Pay: $16 per hour and up based on experience and geographic location

    This is a fully remote role available from the following states:
    Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho , Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin and Wyoming

    We offer the opportunity for career growth and development in a supportive, professional and pleasant work environment, with a competitive salary and an outstanding benefits package including:
    * Health
    * Dental
    * Vision
    * Life insurance programs for the employee and family
    * Short and Long Term Disability
    * Paid time off, including the opportunity to purchase additional vacation time
    * Generous tuition reimbursement program
    * Banking discounts
    * 401K with company match and pension programs

    Explore your career possibilities at U.S. Bank and join a company that's as passionate as you are about helping our customers meet their goals and making a difference in the communities we live and work. Our industry-leading financial performance, innovative spirit and best-in-class reputation empower employees to succeed.

    Basic Qualifications
    - High school diploma or equivalent
    - Two to three years of customer service experience

    Preferred Skills/Experience
    - Some knowledge of consumer, debit, and corporate/government card products
    - Ability to identify and interpret data and resolve exceptions
    - Ability to work with unwritten but generally understood instructions; relying on precedents when available or applicable
    - Strong verbal and written communication skills
    - Strong problem-solving and negotiation skills as well as the ability to handle difficult customer calls
    - Proficient computer skills, especially Microsoft Office applications

    INDAM

    Benefits:
    Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

    Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

    EEO is the Law
    Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.

    E-Verify
    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

    Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $15.00 - $19.23 - $21.15

    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.


    Employment Type

    Full Time

  • Lead Account Manager, Managed Services
    UKG (Ultimate Kronos Group)    Phoenix, AZ 85067
     Posted about 4 hours    

    Lead Account Manager, Managed Services

    **General information**

    Location:

    USA - USA - Remote

    Function:

    Customer/Technical Support

    Ref #:

    20220023306

    **Description & Requirements**

    Description

    Job Summary:

    • UKG is seeking a Business Partner for our Managed Service Customers who will be responsible for a small group of dedicated customers with a goal of maintaining high levels of customer satisfaction and loyalty for UKG. As a UMS Business Partner, you will be the advocate for our customers and Managed Services teams in UKG, ensuring the service delivery is handled accordingly. You will conduct customer meetings on a scheduled frequency where you provide a single point of contact regarding the customer’s overall service experience. You will be measured on customer retention and customer satisfaction.

    Key Responsibilities:

    • Proactively engage with all assigned customers and establish relationships with all key customer contacts

    • Establish partnerships with all Service and Support members including, Executive Relationship Managers, Product Support Specialists and Service Managers

    • Partner with Executive Relationship Managers to monitor overall account health and risk associated with account and establish a monthly touch base

    • Identify key indicators of service-related risk and prepare action plans to resolve issues, identify customer trends and facilitate continual improvement plan

    • Respond to customer and internal service escalations by facilitating and gathering the appropriate resources and tracking each issue to resolution

    • Assess progress of relationships (Internal/External) on a monthly basis with all partners in the service relationship

    • Provide coaching and education to improve adoption of the UMS services and U.S. offerings by each and every customer interaction

    • Capture data with every customer interaction, to assist in improving customer service quality, organizational process and product trends for development.

    Qualifications

    • Detail oriented

    • Comfortable working multiple projects simultaneously

    • Strong decision making skills

    • Strong ability to build relationships with both internal and external customers

    • 5 years relevant work experience preferred

    • Strong customer service experience

    • Highly professional business acumen

    • Positive attitude and passionate about client loyalty

    • Proven effectiveness with difficult client situations

    • Strong oral and written communication skills

    • Highly motivated and team oriented

    • Highly organized with exceptional follow through; former project management work a plus

    • Domain knowledge a plus (UltiPro, SaaS, Payroll/HR software providers)

    • Bachelor’s Degree or equivalent experience and 5 years related industry experience

    Corporate overview

    Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at **www.ukg.com/careers**

    EEO Statement

    **Equal Opportunity Employer**

    Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

    View The EEO is the Law poster (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) and its **supplement** .

    View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf)

    UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

    **Disability Accommodation**

    For individuals with disabilities that need additional assistance at any point in the application and interview process, please email **UKGCareers@ukg.com** or please call 1 (978) 250 9800.


    Employment Type

    Full Time

  • Account Executive Officer / Senior Underwriter, National Cyber Practice
    Travelers    Phoenix, AZ 85067
     Posted about 4 hours    

    **Company Summary**

    Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

    **Job Category**

    Underwriting

    **Target Openings**

    1

    **Job Description Summary**

    The Bond and Specialty Insurance division of Travelers is seeking to add an experienced Account Executive (Underwriter) to our Cyber Underwriting team. This is an opportunity to join a successful, dedicated, and collaborative team of underwriters in a highly visible and challenging role. Account Executives (Underwriters) have the opportunity to build a unique and rewarding career at an Industry leader within a highly specialized niche of the Insurance Industry.

    Travelers offers a hybrid work location model that is designed to support flexibility.

    **Primary Job Duties & Responsibilities**

    Underwriting on the Cyber Team is a dynamic blend of the following:

    + Financial analysis/risk assessment: gather and analyze pertinent information in order to evaluate the acceptability of business risk within assigned book of business

    + Marketing: build and maintain relationships with agents, brokers, and insured clients to help achieve business goals

    + New business development and retention: sell to, negotiate with, and influence agents and brokers to manage a profitable book of business

    Utilizing Travelers’ extensive amount of resources and tools, a Cyber Team Account Executive (Underwriter) will immediately have the opportunity to make an impact and will:

    + Manage a high quality, diverse, and complex customer base across multiple industries

    + Partner with other high performing underwriters, senior leadership, and a highly specialized internal Claim organization to execute business unit underwriting strategy

    + Design, develop, and implement a broker/agency sales and marketing plan specific to assigned territory

    + Leverage Industry leading product expertise and data analytics to identify new business opportunities

    + Benefit from cross sell opportunities and established relationships within other Travelers’ business units

    + Develop personally and professionally through experiences, coaching, active management support, and a wide variety of career development resources

    + Experience Travelers’ unique culture which is collaborative, supportive, and values the need to balance work and life

    Cyber Liability:

    + Lawsuits, cyber-attacks, and extortion can impact a company’s financial performance and reputation. Cyber Liability provides financial protection to companies for these exposures and many more. Products include Cyber Risk Insurance and Errors & Omissions Liability coverage.

    + Underwriters in this fast growing segment will work with different types of companies: Publicly traded corporations, Financial Institutions and Private and Non-Profit entities.

    + The underwriting process may involve complex financial and stock analysis as well as client meetings with senior management across all industries.

    + The position does require the ability to travel for agent/broker interaction and client meetings. Expectation of travel : 15-25%

    **Minimum Qualifications**

    + A minimum of 4 years of underwriting experience is required.

    + A current/valid drivers license is required.

    **Education, Work Experience, & Knowledge**

    + 6 years of underwriting experience preferred.

    + Bachelor degree preferred.

    Industry Knowledge:

    + Understands industry business operations and work methods, critical business issues and financial drivers that affect the Company, BU, region and local office.

    + Demonstrates an understanding of the local insurance marketplace and effectively uses that knowledge to Travelers advantage; continuously seeks out local market insight from others; is routinely sought out by others as a knowledge resource; coaches / mentors less experienced employees on a regular basis.

    Product Knowledge:

    + Resident expert on BU products/coverages and pricing and the links to strategy. Is routinely sought out by others as a knowledge resource; coaches / mentors less experienced employees on a regular basis.

    + Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work.

    **Licensing or Certificates**

    + A current/valid drivers license is required.

    **Job Specific Technical Skills & Competencies**

    + Able to use all Bond and Specialty Insurance technology tools proficiently.

    + Resolves significant conflict within and outside the organization without damaging relationships; is routinely sought out by others as a knowledge resource; coaching / mentors others regarding successful negotiations.

    + Takes ownership and responsibility for actions and outcomes, performance and results.

    + Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.

    + Remains energized and focused in the face of ambiguity, change or strenuous demands.

    + Demonstrates effective verbal, written and listening communication skills.

    + Provides service excellence to internal or external clients.

    + Exercises sound judgment, makes decisions and commits to a position.

    + Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives.

    + Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.

    + Works together in situations when actions are interdependent and a team is mutually responsible to produce a result.

    + Takes ideas different from own seriously; shares responsibility and collaborates with others; accepts criticism well; doesn't assume a single best way.

    + Has an accurate picture of strengths and weaknesses and is willing to improve.

    + Seeks out experiences that may change perspective or provide an opportunity to learn new things.

    + Provides good role model for employees and keeps a positive attitude.

    + Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions.

    **Additional Information**

    •The salary range in Colorado for this position is $99,700 to $149,600 .

    •All employees are eligible for performance-based cash awards, either through Travelers annual bonus program or through the Reward and Recognition (R&R) program.

    **Employment Practices**

    Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

    If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

    Travelers reserves the right to fill this position at a level above or below the level included in this posting.

    To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .


    Employment Type

    Full Time

  • Administrative Assistant
    Tetra Tech    Phoenix, AZ 85067
     Posted about 4 hours    

    Administrative Assistant

    Phoenix, Arizona, United States

    New

    Administration

    Requisition # 19700000206

    Post Date 2 days ago

    Sign Up for Job Alerts

    Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world’s most complex challenges. Our innovation hubs across the globe will enable you to share ideas and best practices while growing your professional network. Wherever you are in your career journey, you will benefit from working with world-class engineers, scientists, and technical specialists.

    Apply today and join the company that is Leading with Science®.

    Tetra Tech is currently seeking an entry level Administrative Assistant to join our staff in our North Central Phoenix, AZ office.

    Your Role:

    + Manage and maintain all aspects of data, compliance, and reporting for the Tetra Tech BAS O&M Division.

    + Maintain current knowledge of the regulatory requirements of the solid waste industry.

    + Prioritize assigned tasks and complete accordingly.

    + Organize and maintain calendar for Non-Routine projects and events (e.g., will calls, shipping, non-routine tasks, etc.).

    + Design data collection instruments (forms, templates, reports) in accordance with project requirements.

    + Collect, compile, and summarize information from a variety of sources (e.g., reports, files, databases, individuals) in an accurate, thorough, and timely manner.

    + Utilize data/information to appropriately complete, prepare, assemble, process, and/or generate reports in a timely manner and in accordance with applicable policies, procedures, and guidelines.

    + Enter data electronically in an efficient manner and in the prescribed format.

    + Communicate promptly with team regarding inconsistent or erroneous data.

    + Prepare, assemble, process, and/or generate professional business documents.

    + Maintain online filing system of reports, vendor invoices, work orders, billing data.

    + Assemble data/information to appropriately respond to inquiries, questions, or requests.

    + Communicate with management and peers using professional diction.

    + Proactively communicate accurate information to clients in a courteous, timely, and helpful manner.

    + Resolve or facilitate the resolution of problems in a courteous and timely manner.

    + Maintain confidentiality and security of information and materials.

    + Provide proper back-up, filing, and archiving of data and reports.

    + Maintain current, accessible, and organized training materials and reference manuals.

    + Assist the efforts of Project Coordinator/Project Management.

    Qualifications:

    + Proficient in the use of the PC, specifically with the Microsoft Office suite of products (Access, Word, Excel, PowerPoint, and Outlook) and other processing programs.

    + Reporting experience, administrative writing skills, process management experience, organization skills, time management, information analysis, professionalism, and problem solving.

    + Ability to create professional business documents (letters, reports, memoranda, etc.) with little to no oversight or editing.

    + Possess, at a minimum, a High School Diploma.

    Benefits:

    + Medical, dental, and vision benefits.

    + 401(k) with match.

    + Stock Purchase Plan.

    At Tetra Tech, health and safety play a vital role in our success. Tetra Tech’s employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state and federal authorities.

    About Tetra Tech:

    Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 400 locations around the world. Our reputation rests on the technical expertise and dedication of our employees—21,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development.

    Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:

    LinkedIn: @TetraTechCareers

    Twitter: @TetraTechJobs

    Facebook: @TetraTechCareers

    Tetra Techis proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among Tetra Tech’s core values. Throughout our history, the company has prioritized equitable inclusion of all people. All qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties. Please visit our website at www.tetratech.com to see the array of diverse services and exciting projects we are currently working on.

    Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans for available positions.

    We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

    Please no phone calls or agencies.

    Additional Information

    + Organization: 197 SWW


    Employment Type

    Full Time

  • Major Account Executive, SMB Sales
    T-Mobile    Tempe, AZ 85282
     Posted about 4 hours    

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

    Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile’s unparalleled product and service line. This is a true hunter role! We’re looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

    The Major Account Executive, Business Sales role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Responsible for selling products and services to gain new business through prospecting, cold-calling, networking, and generating leads and referrals. Will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services. Recommend wireless solutions regarding price plans, data, and other improved services, handsets, and accessories to mediate discussions and close business deals.

    **What you’ll do in your role.**

    + Independently generate leads and referrals through prospecting, cold calling, and networking.

    + Partner proactively with Retail Stores in assigned territory to drive Business Sales results through education.

    + Continuously update knowledge of products, services, industry trends and the competitive dynamics of the marketplace. Participate in training opportunities and attend sales meetings.

    + Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.

    + Because this position requires local travel you need valid license, a clean driving record, and proof of insurance.

    + Support team initiatives and create an inclusive environment.

    + Also responsible for other Duties/Projects as assigned by business management as needed.

    **The experience you’ll bring.**

    + Bachelor’s degree or equivalent field or sales experience preferred

    + 1+ years verifiable new customer acquisition sales experience within a commissioned environment is vital

    + If you’ve got experience delivering and following up on proposals and pricing quotes, you’re someone we want to talk to

    + You have excellent interpersonal, written, and verbal Communication Skills

    + Demonstrated experience delivering outstanding customer service and attention to detail

    + Your able to work well in a dynamic, constantly evolving environment that requires a high degree of multi-tasking

    + Effective negotiators and closers wanted

    + Supports team initiatives and creates an inclusive environment

    + >Okay. You’ve seen what we’re looking for and you’re up to the challenge. Here’s what we can offer you in exchange for your outstanding work:

    + Competitive base pay plus commission potential

    + Benefits for part-time and full-time associates

    + Medical, dental and vision benefits

    + Matching 401(k)

    + An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

    + Generous paid time-off programs

    + Phone service discounts

    + Education reimbursement

    + Serious growth potential for your career

    + Fun, fast-paced environment

    + This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!

    \#LI-DM1

    + At least 18 years of age

    + Legally authorized to work in the United States

    + High School Diploma or GED

    + T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.

    **Position details**

    Req ID: **182237BR**

    Department: **Business Sales**

    Travel Required: **Yes**


    Employment Type

    Full Time

  • AVP, Account Management
    Synchrony    PHOENIX, AZ 85067
     Posted about 4 hours    

    Job Description:

    **Role Summary/Purpose:**

    The Account Manager is responsible for managing assigned client portfolios with marketing campaigns across multiple execution channels to ensure campaign delivery success. Processes include COSMOS planning briefs, change controls, capacity demand prioritization and delivery planning. This role will also lead cross functional client marketing and functional experts to develop execution program solutions to achieve strategic client objectives in New Accounts, Sales, and Net Income goals. The candidate may, at times, act as Agile team scrum master; manage strategic client projects and lead process improvements across all channels.

    This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

    We’re proud to offer you flexibility, so candidates will be considered who live near any of Synchrony locations (https://www.synchronycareers.com/about-us#locations) : Alpharetta, GA, Altamonte Springs, FL, Bentonville, AR, Boise, ID, Canton, OH, Charlotte, NC, Chicago, IL, Costa Mesa, CA, Draper, UT, Kettering, OH, Marlborough ,MA, Merriam, KS, New York, NY, Phoenix, AZ, San Francisco, CA, St. Paul, MN or Stamford, CT

    **Essential Responsibilities:**

    + Lead omnichannel campaign delivery planning, execution, and optimization for assigned client relationships across primary marketing channels including direct mail, email, paid media, and earned media

    + Manage campaign execution calendar for channel acquisition, retention, lifecycle and integration efforts for assigned client portfolios working closely with other Performance Marketing teams

    + Serve as liaison and central point of contact for marketing teams for milestone tracking, change control requests, process exceptions, as well as omni channel optimization opportunities

    + Engage, coordinate & lead project management for Omnichannel marketing campaigns ensuring growth strategy deliverables are achieved

    + Collaborate with peers in Account Management, the Demand Gen organization and Performance Marketing to deliver campaigns for our partners and platform teams

    + Establish and lead regular campaign portfolio review operating process with client marketing teams to drive execution progress, proactively address roadblocks, optimize marketing opportunities, and share best practices.

    + Partner with SYF platform marketing, Portfolio Director’s and Demand Gen teams to plan & forecast channel capacity inflection points, prioritize campaigns and effect workload demand balancing to support P&L strategic priorities and governance requirements.

    + If needed, drive and coordinate client marketing campaign incident management and corrective actions; partnering with remediation subject matter expects and compliance teams.

    + Build relationships/networks across key functional areas that support marketing execution plans

    + Perform other duties and/or special projects as assigned

    **Qualifications/Requirements:**

    + Bachelor’s Degree OR in lieu of degree high school diploma/GED and 5+ years of professional experience in sales, marketing, operations in a corporate environment

    + A minimum of 4 years of marketing experience to include Project Management and client relationship experience

    + Experience leading and growing a team of professionals

    + Ability to travel 20% of the time or as needed

    **Desired Characteristics:**

    + Excellent team skills; flexibility to pivot with strategy, regulatory and market evolution; and proven ability to work cross functionally, as well as within own function

    + Proven client relationship management skill sets, experience developing plans and consistently meeting deadlines in a fast-paced environment

    + Agile skill sets, team, process, tools and/or methods experience, a plus

    + Demonstrated experience with tactical omnichannel execution across multiple channels

    + Leadership, facilitation, coaching and problem-solving experience

    + Demonstrated proficiency in email / direct mail process and execution delivery

    + Excellent communication skills and ability to influence and partner with all levels of employees; internal and external partners/suppliers.

    + Strong project Management skills

    + Experience in consumer financial services with exposure to credit card or retail environment

    **Eligibility Requirements:**

    + You must be 18 years or older

    + You must have a high school diploma or equivalent

    + You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

    + You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

    + New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).

    Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

    **Reasonable Accommodation Notice:**

    + Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

    + If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

    The salary range for this position is **65,000.00 - 130,000.00** USD Annual

    Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

    **Grade/Level: 10**

    Job Family Group:

    Marketing


    Employment Type

    Full Time


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