First-Line Supervisors of Material-Moving Machine and Vehicle Operators

**About the Role:**

The Global Hosting/Service Delivery team is responsible for managing Infrastructure Operations. Service Delivery (ITSM function), supports Major Incident Management, Problem (RCA) Management, Enterprise Change Management and PagerDuty. This position will provide support related to all the above mentioned areas, assist with developing analytics around Major outages, identify trends and propose corrective actions. The ideal candidate will have strong Infrastructure, Cloud and Operations experience in enterprise environments. This person has strong technical capabilities and is a confident communicator. They will be able to multitask in a face-paced environment with short timelines and high visibility from our clients and internal customers. This person will interface with Infrastructure Architects, Application Development within the Business Units, and Senior Leadership.

The ideal candidate will be comfortable communicating at all levels and have a broad technical understanding. This person should be able to gather requirements, ask appropriate questions, have above average written and verbal communication skills as well as Project management and presentation skills.

**Responsibilities:**

+ Ability to work in a leadership capacity for Service Delivery team and cross-functional teams

+ Communicate and align regularly with Senior Business and IT leaders

+ Lead Major Incident bridge calls, ensuring appropriate participation from resolution teams, sending stakeholder communications, and interacting with internal customers regularly.

+ Provide SME-level expertise for Major Incidents and Problem Management.This requires a broad infrastructure background, ability to identify systemic and/or potentially wide-spread issues and communicate technical terminology in laymen’s terms.

+ Analysis of Infrastructure-related Major Incidents to identify proactive improvement measures

+ Utilize operational expertise to assist with driving resolution efforts regarding mission critical incidents

+ Problem Management/Root Cause Analysis. Trend analysis on Problem Records/RCAs and in-depth understanding of RCA/Solution Tasks

+ Assist with identifying and implementing plans to reduce recurring Major Incidents, MTTR and MTTI

+ Understanding of infrastructure and application architecture and able to communicate effectively with technical/infrastructure team members

+ Understanding of DevSecOps and DevOps tools

+ Understanding of the relationship between Change Mgmt and Major Incidents

+ Ability to work on a 24x7x365 on-call rotation

+ Improve metrics and reporting related to Major Outages (PowerBI experience is helpful)

+ Adherence to ITIL and ITSM Best Practices

+ Ability to work on a 24x7x365 on call rotation as needed

+ Ability to work independently and manage multiple responsibilities simultaneously

+ Willingness and ability to speak up and take control of a Major Incident discussion even with Sr. Leadership present.Must possess confidence and strong technical communication skills.

**Skills:**

+ Bachelor's Degree or equivalent relevant experience

+ Above average written and verbal communication skills

+ In-depth conceptual and practical knowledge related to IT Infrastructure & Operations

+ Demonstrated analytical and problem-solving skills with strong attention to detail

+ Ability to drive projects forward with limited oversight

+ Continuous Improvement mindset

+ 5+ years of supporting IT operations in a large-scale environment

+ 3+ years of Cloud, Infrastructure and Network experience

+ Able to work independently to identify improvement opportunities and drive them to completion.

+ Executive presence and ability to communicate with all leadership levels

+ High performer, results oriented, driven individual

+ Critical thinking skills and ability to take tasks and solutions from conception to delivery/implementation

+ Strong communication, problem solving, and analytical skills

+ Understanding of ITIL & ITSM Framework (Major Incident, Problem and Change Management

+ Able to manage project requirements and timelines independently

+ Experience with ServiceNow and PowerBI is preferred

+ Ability to work hybrid onsite

**Benefits:**

A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html

**Diversity Matters**

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1535408BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 10929 E DYNAMITE BLVD,SCOTTSDALE,AZ,85262-08045-06729-S

**Full District Office Address:** 10929 E DYNAMITE BLVD,SCOTTSDALE,AZ,85262-08045-06729-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:**

**Store:**

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1535123BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 3230 E CHANDLER HEIGHTS RD,GILBERT,AZ,85298-04261-10260-S

**Full District Office Address:** 3230 E CHANDLER HEIGHTS RD,GILBERT,AZ,85298-04261-10260-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 10260-GILBERT AZ

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1534494BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 1900 S 6TH AVE,TUCSON,AZ,85713-03303-03377-S

**Full District Office Address:** 1900 S 6TH AVE,TUCSON,AZ,85713-03303-03377-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 03377-TUCSON AZ

1501 S Euclid Ave Tucson Arizona 85713

**_Why Valmont_**

**We’re Here to Move the World Forward.**

Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better.

Join a _Fortune_ 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. _We are the modern workforce_ . Are you ready to move the world forward? Apply now.

Valmont is currently seeking a highly motivated and talented individual for the Operations Manager position at our Global Engineered Support Structures facility in Tucson, Arizona. The Operations Manager is responsible for the planning, forecasting and management of transportation; inventory materials and resources and labor; for training and supervising labor; maintenance and operation of tools and equipment; for filling all customer orders and is responsible for all aspects of the company’s production and project scheduling; product quality; vendor management; shipping and handling of inbound and outbound shipments; and certain product design elements, including but not limited to review and approval of branch and frond layouts as well as architectural product designs, improvements and some product development. This leadership position, with the support of staff, shall be responsible to fill all orders on-time, on-or-under-budget, and to Larson quality standards and is the company’s primary and accountable interface to the customer for all technical issues and is the company’s primary and accountable interface to our customers’ installing contractors. This position is responsible for ensuring 100% accuracy of all order fulfillments and shipments. We are looking for a highly driven individual that will manage operation planning & scheduling, productivity, process improvement, quality concerns, safety, environmental compliance and LEAN implementation.

**Essential Functions:**

+ This position reports into Director of Concealment Products and has (4) direct reports and (9) indirect reports

+ This role requires up to (5%) travel (internationally/domestically), including overnight stays

+ Review the Scope of Work and other documents with the responsible Project Manager/Project Administrator to confirm any and all project details

+ Oversee the timely and accurate review of product design and fabrication drawings, quality control documentation, picking tickets, packing lists, bills of lading and job exception reports

+ Ensure that the product is designed and produced properly to function as intended; and is responsible for processing any design change requests, notices, and redlines necessary to correct or clarify such issues or problems

+ Manage production areas to allow the division to meet customer demands, ensure employee safety and retention, and provide a high level of customer service

+ Direct the departmental activities in order to meet or exceed plan objectives of the division

+ Monitor and coordinate all activities between production control and manufacturing in order to meet plan

+ Manage EHS (environmental, health and safety) initiatives and ensure timely reporting of associated tasks, inspections and requirements in Intelex/EHS system

+ Establish, manage and maintain procedures that ensure high standards of safety, quality, delivery and cost (SQDC) including productivity, product quality, cost effectiveness, environmental compliance and safety as well as management of change (MOC)

+ Utilize human and capital resources to meet site goals while consistently serving the needs of the customer

+ Supervise responsible areas to hit promised ship dates, tracks and reports performance of departments daily, weekly, and monthly in relation to plans or goals

**Other Important Details about the Role:**

The Production Manager becomes fully responsible for the successful completion of the job upon receipt of the customer’s purchase order and NTP, and receipt of the Scope of Work from the responsible Project Manager. Some key areas in product design include but are not limited to: screen wall / architectural panel systems and structural support layout and fabrication, port locations, antenna mount configuration, branch distribution, and antenna fit limitations. The Production Manager is responsible for the efficient management of all the key resources needed to produce and ship product including but not limited to: Labor; Inventory Materials; Shop Supplies; Tools and Equipment; Shipping and Transportation; and the Facility.

**Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):**

+ Preferred Bachelor’s with 6+ years relevant experience or Associates Degree with 8+ years relevant experience or 10+ years of relevant experience

+ Previous experience in a management or supervisory role

+ Five years’ demonstrated experience of within a manufacturing setting

+ Strong scheduling and multi-tasking

+ Prior experience in project-based fabrication, construction or manufacturing

+ Practical hands-on experience in Lean Manufacturing

+ Excellent customer relationship management skills

+ Excellent scheduling and project prioritization skills

+ A strong working knowledge of Microsoft Excel, Microsoft Word, and Microsoft Outlook

+ Strong leadership skills and the ability to support divisional business objectives

+ Excellent communication (oral and written), organizational, and interpersonal skills

+ The ability to read and interpret documents such as blueprints, design drawings, safety rules, operating and maintenance instructions and procedure manuals

+ The ability to recognize and solve practical problems or issues and effect quick changes based upon evolving customer needs

+ The ability to communicate and interact with coworkers in a positive manner

+ The ability to effectively interpret and present information both one-on-one and in front of an audience

+ The ability to work in a high volume, fast paced environment

**Highly Qualified Candidates Will Also Possess These Qualifications:**

+ Telecommunications, construction management or telecommunications infrastructure background

+ Certifications in Lean, Six Sigma, or related training

+ Working knowledge of Salesforce CRM, Intelex, Workday and Workforce

+ Prior experience in wireless communications infrastructure design or construction

+ Prior supervision experience in a welding or fabrication industry

+ Must be a person of passion and integrity who has the drive to excel and deliver exceptional results

\#LI-RA2

**Benefits**

Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family’s overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following:

+ Healthcare (medical, prescription drugs, dental and vision)

+ 401k retirement plan with company match

+ Paid time off

+ Employer paid life insurance

+ Employer paid short-term and long-term disability including maternity leave

+ Work Life Support

+ Tuition Reimbursement up to $5,250 per year

+ Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more

Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

If you have a disability and require any assistance in filling out the application for employment email [email protected].

Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology.

Valmont serves two primary markets — agriculture and infrastructure — and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries.

That’s what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world.

+ That’s the value we add.

Police Dispatcher

Print (https://www.governmentjobs.com/careers/gilbert/jobs/newprint/4764589)

Apply



Police Dispatcher

Salary

$29.83 Hourly

Location

Police Department, AZ

Job Type

Full Time

Job Number

25-0144

Department

POLICE DEPARTMENT

Opening Date

12/17/2024

Closing Date

1/6/2025 11:59 PM Arizona

+ Description

+ Benefits

+ Questions

We Are Seeking

Team Gilbert is seeking highly motivated candidates to join our Police Dispatch Team to receive, dispatch and monitor incoming public emergency and non-emergency calls and messages to and from police officers and other Town staff members in a 24/7 communications center.

The essential duties and responsibilities include but are not limited to:

+ Receives and routes incoming emergency 911 and non-emergency calls from the public and other police/fire/governmental agencies.

+ Remembers details and procedures and can apply the same procedures in an emergency situation.

+ Solicits information to determine the nature of requests, the severity and location of incidents, including crimes, potential threats, risks, or hazards that responding police units may encounter and to determine the best way to provide services.

+ Maintains proper radio communications in accordance with local, state and federal regulations.

+ Operates a multi-screen police dispatch console and multi-line telephone equipment to process calls.

+ Researches information from several databases regarding criminal history, stolen property, vehicle registration and other information.

+ Enters and clears warrants, stolen vehicles and other property information and missing persons information into local, state and national databases. Confirms the validity of previously-entered information, upon request.

+ View the job description. (https://www.governmentjobs.com/careers/gilbert/classspecs/1150404)

About You

You are someone who...

+ Effectively exceeds customer needs by building productive relationships and taking responsibility for customer satisfaction and loyalty.

+ Actively participate as a member of a team to move the team toward the completion of goals and produce quality outcomes.

+ Committed to our safety philosophy, and you take great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals beyond what is required.

Ideal candidates will possess the unique ability to deal with critical situations, under pressure, quickly and effectively. They will exercise good judgment under pressure. They will be adept at processing information from multiple sources simultaneously, and determining the most appropriate course of action. They will extend the same level of courtesy and professionalism to each call for service.

Minimum Requirements for this role include:

+ High school diploma or GED.

+ 1 year of experience in a customer service environment.

+ Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

+ Requires ability to accurately type 54 keystrokes per minute (KPM).

+ Possess and maintain a Level A Terminal Operator's Certification (TOC) within 6 months of hire date.

+ Dispatcher positions work rotating shifts that include nights, weekends, holidays and overtime, as needed.

This position starts at $29.83 per hour. Wage for Lateral Dispatch candidates will be dependent on years of comparable experience.

Special Requirement: Because of the confidential, sensitive nature of information handled, successful completion of a background investigation and polygraph is required. Candidates given a conditional job offer will be required to pass a psychological evaluation and medical evaluation.

*IMPORTANT*: Taking and passing of the CritiCall test is a requirement for this position. Here are some tools that you can use to start preparing for the CritiCall test:
https://criticall911.com/documents/CritiCall\_Candidate\_Test\_Preparation\_Guide.pdf
https://criticall911.com/dispatcher-testing/applicants/

This position is an At-Will position and is FLSA Non-Exempt - eligible for overtime compensation.

Why Team Gilbert?

Gilbert’s Mission: Anticipate. Create. Help People

Our Values: DRIVEN, KIND, BOLD, HUMBLE

Awards: (https://www.gilbertaz.gov/about-us/team-gilbert/awards-accolades) We are proud of these achievements and continue to work hard to make Gilbert the best place to live, work and play.

We Are Here to Help!

Gilbert is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If any reasonable accommodation is needed while participating in the application and interviewing process, please contact our People Team (Human Resources) at 480-503-6823. Requests should be made as early as possible to allow time to arrange the accommodation.

Gilbert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Town of Gilbert offers a comprehensive benefits package for qualifying positions that includes self-funded medical and dental plans, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more! Click Here (https://www.gilbertaz.gov/home/showdocument?id=42978&t=637793142009536761) to see a list of our benefit offerings at-a-glance.

01

In the questions that follow, you will be asked for information about your work history, to include things such as dates of employment, names of employers and specific details of the work you did. In answer to questions asking you to describe your work experience, if you do not have that type of experience, enter "N/A". Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of your application. Be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested in these supplemental questions will disqualify you from further consideration, so please be thorough in answering the questions. Please indicate whether or not you accept these terms by checking the appropriate response below.

+ Yes

+ No

02

Do you have at least one year of experience working in a customer service environment or an equivalent combination of training and experience?

+ Yes

+ No

03

If you indicated in the previous question that you have this type of experience, please describe it in detail in the space below. If not, please enter N/A.

04

I understand that this position requires working rotating shifts to include nights, holidays, weekends, overtime, and overnight shifts and I can accommodate such a schedule.

+ Yes

+ No

05

Please select an answer below that best describes your customer service or dispatch work experience.

+ No experience in this area

+ At least one year

+ 2-3 years

+ 4-5 years

+ More than 5 years

06

If you indicated in the previous question that you have this type of experience, please describe it in detail in the space below. If not, please enter N/A.

07

Are you familiar with Federal, State, and department rules and regulations, policies and procedures governing security and privacy of record information?

+ Yes

+ No

08

The following 10 questions reference general requirements for candidates of all professional staff positions in the Gilbert Police Department. Please answer all questions truthfully and completely. Are you at least eighteen (18) years of age?

+ Yes

+ No

09

Do you have a high school diploma or GED?

+ Yes

+ No

10

Have you been convicted of a felony or convicted of any offense that would be a felony if committed in Arizona?

+ Yes

+ No

11

Were you dishonorably discharged from the United States Armed Forces?

+ Yes

+ No

12

Are you currently under investigation for violations of internal policy, procedure, or other administrative guidelines?

+ Yes

+ No

13

Have you ever been convicted of a crime related to domestic violence?

+ Yes

+ No

14

Have you personally possessed, used, sold, produced, or cultivated marijuana within the past one (1) year, or at any point while employed with a law enforcement agency? - It is not a disqualifier if those activities occurred while employed for a licensed dispensary and in the scope of employment duties. - This includes products derived from marijuana if they contain more than 0.3% tetrahydrocannabinol (THC). - This does not include Cannabidiol (CBD) products containing less than 0.3% tetrahydrocannabinol (THC).

+ Yes

+ No

15

Have you illegally used Adderall within the past one (1) year, or at any point while employed with a law enforcement agency?

+ Yes

+ No

16

Have you ever illegally sold, produced, cultivated, or transported any dangerous drugs, narcotics, hallucinogens, or prescription drugs?

+ Yes

+ No

17

Have you illegally used any dangerous drugs, narcotics, hallucinogens, or prescription drugs within the past five (5) years, or at any point while employed with a law enforcement agency?

+ Yes

+ No

18

If offered employment in this position, you would be required to pass an extensive police background investigation, to include the following: a polygraph examination; personal and business reference checking; a credit report; investigation into traffic, civil and criminal offenses and drug usage. If offered employment for this position, would you submit to a police background investigation?

+ Yes

+ No

19

The following question is strictly confidential and will not be made part of your application for employment. Preference Status per Arizona Revised Statute 38-492 (select all that apply):

+ Veteran

+ Disabled Veteran

+ Veteran's Spouse/Surviving Spouse

+ Disabled Person

Required Question

Agency

Town of Gilbert

Address

50 E. Civic Center Drive Gilbert, Arizona, 85296

Website
https://gilbertaz.gov/jobs

Apply

Please verify your email address Verify Email

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

Are you looking for a patient-focused, innovation-driven company to inspire you and empower you to shine? Join us as a Clinical Operations Manager based remotely reporting to the Clinical Operations Leadership team.

At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to work towards their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, and work toward excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

Here, you will be a necessary contributor to our inspiring, bold mission.

**_GOALS:_**

Lead study operational strategy and planning and oversee execution of clinical studies for an assigned clinical program(s), supporting clinical strategy defined in Clinical Development Plan.

In close collaboration with Clinical Operations Program Lead(s):

+ Oversee the execution of studies in assigned clinical program(s) in compliance with quality standards (including ICH GCP, local regulations and Takeda SOPs), on schedule and on budget.

+ Oversee Strategic Partners and/or other CROs and other 3rd party vendors to meet Takeda’s obligations described in ICH-GCP and Takeda’s business objectives.

The assigned clinical studies may be of low to medium level of complexity. More than one study and/or more than one program may be assigned.

**_A_** **_CCOUNTABILITIES:_**

+ Accountable for planning and operational strategy and execution for assigned clinical trials.o Provides subject matter expertise and operational input into protocol synopsis, final protocol and other study related documents.o Challenges study team to ensure operational feasibility, inclusive of patient and site burden.o Validates budget and ensures impacts are adequately addressed.o Participates in country and site feasibility/selection process, with a focus on providing country insights, corporate alignment and therapeutic expertise to ensure alignment between study execution plan and program strategy.o Challenges study team to ensure timelines meet the needs of the clinical development plan.o Ensure new team members and vendors are appropriately onboarded.

+ During Early Engagement with Strategic Partner(s) and/or other CROs, lead the development of the Operational Strategy in preparation for Operational Strategy Review; focus on ensuring accurate assumptions are applied and robust risk management plans are in place.

+ Provide oversight/support/guidance to Strategic partners/CRO to ensure study issues are addressed and resolved rapidly.

+ Responsible for study budget planning and management and accountable for external spend related to study execution. Works closely with Clinical Operations Program Leader(s), Global Program Management, and Finance to ensure on a regular basis that budgets, enrollment, and gaiting are accurate; Communicates study status, cost and issues to Clinical Operations Program Lead(s); serve as escalation point for third party vendors managed by Strategic Partner and/or other CROs.

+ Oversee Strategic Partners/CRO/vendor selection, budget and contract negotiation, and proper supervision of performance for all activities assigned to a Strategic Partner/CRO/vendor for assigned studies, including escalation of issues to governance committees when warranted.

+ Specific areas of sponsor oversight include, but are not limited to:o Review and approval of key monitoring documents/plans, periodic review of outputs, decisions and actions related to monitoring.o Review and endorsement of relevant study plans, as applicable.o Study team meeting management and attendance when necessary; regular review of meeting agendas and minutes.o Review of outcomes/actions related to protocol deviations review; primary purpose of review is to support the identification of trends across sites and/or the study.o Documented review and monitoring of issues, risks and decisions at the study level and implementation of appropriate mitigation strategies.

+ In partnership with data management, review and pressure test all database timelines and plans; ensure strong linkage between the strategy (i.e., filing/registration, data generation, etc.) with the tactical plan for database lock and CSR.

+ Ensure studies are “inspection ready” at all times; may be involved in regulatory inspections by preparing for and/or attending the inspections.

**_EDUCATION AND EXPERIENCE:_**

+ BS/BA required, preferably in a health-related, life science area or technology-related fields or equivalent combination of education, training and experience.

+ Advanced degree(s) (e.g., Master or Doctorate) and relevant training or experience (e.g., fellowship. internships, etc.) may be considered to supplement experience requirements.

+ 5 or more years’ experience in pharmaceutical industry and/or clinical research organization, including 3 or more years clinical study management/oversight, including significant study management support experience (e.g. clinical trial assistant/associate or lead CRA).

+ Experience could include either early phase clinical studies or Phase 2 and 3 studies and global/international studies or programs. Experience in more than one therapeutic area is advantageous.

+ Knowledge in global regulatory and compliance requirements for clinical research, including but not limited to US CFR, EU CTD, and ICH GCP. Awareness of local country requirements is also required.

+ Demonstrated successful experience in project/program management and matrix leadership.

+ Good communication skills.

+ Excellent teamwork, organizational, interpersonal, and problem-solving skills.

+ Fluent business English (oral and written).

**Takeda Compensation and Benefits Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

Massachusetts - Virtual

**U.S. Base Salary Range:**

96,600.00 - 151,800.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

Massachusetts - Virtual

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Full time

**Job Exempt**

Yes

\#LI-Remote

Store - PHX-MESA/McKELLIPS, AZ

Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.

**Major Activities**

+ Assist Store Manager in planning and supporting the scheduling and execution of store workload.

+ Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results

+ Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

+ Achieve your KPI’s; manage your team to achieve their role KPI’s

+ Manage the visual merchandising standards in store and execution of feature space and seasonal layouts

+ Manage and execute the inventory management processes in store

+ Manage and execute merchandise operations and Omni channel processes

+ Manage and execute shrink and safety programs.

+ Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development

+ Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others

+ Serve as Manager on Duty (MOD)

+ Acknowledge customers, help locate product and provide solutions

+ Cross trained in Custom Framing selling and production

+ Assist with Omni channel processes

**Other duties as assigned**

**Preferred Type of experience the job requires**

+ Retail management leadership experience

**Physical Requirements**

+ Ability to remain standing for long periods of time

+ Ability to move throughout the store

+ Regular bending, lifting, carrying, reaching and stretching

+ Lifting heavy boxes and accessing high shelves by ladder or similar equipment

+ If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

**Work Environment**

+ Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings

**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.**

At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (https://www.michaels.com/makerplace) , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .

**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**

_Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL)._

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

**Why Mayo Clinic**

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

**Benefits Highlights**

+ Medical: Multiple plan options.

+ Dental: Delta Dental or reimbursement account for flexible coverage.

+ Vision: Affordable plan with national network.

+ Pre-Tax Savings: HSA and FSAs for eligible expenses.

+ Retirement: Competitive retirement package to secure your future.

**Responsibilities**

Coordinates operations of allied health staff in the outpatient and inpatient setting for a department/division in alignment with institutional and department/division mission, vision, and objectives. Serves as a key member of the leadership team with a primary focus on planning and implementation of policies and systems. Facilitates project management while leading a multidisciplinary team including financial analysis, problem solving, and team collaboration. Regulates staffing in accordance with fluctuating workload. Partners in the support of department/division and institutional projects, staff recruitment, and policy implementation and serves as a primary resource for issues and communications. Performs duties independently and exercises judgment in handling a variety of management issues. Direct reports include operational and clinical supervisors and/or other department/division personnel.

**Qualifications**

Bachelor's degree and relevant experience required.

Prefer master's degree in business or health care field and two years of health care management experience with strong leadership, team building, and problem-solving skills as well as demonstrated ability to work collaboratively with multiple disciplines, i.e., physician, administrative, supervisory, and allied health staff.

Must have excellent communication, organizational, and human relation skills. Requires excellent decision-making and judgment capabilities. Must have broad based knowledge of office support and computer systems along with spreadsheets, databases, statistics, software knowledge and installation, and accounting practices for budgetary responsibilities.Maintains clinical credentials as required by unit guidelines.

**Exemption Status**

Exempt

**Compensation Detail**

$100,484.80 - $150,779.20 / year

**Benefits Eligible**

Yes

**Schedule**

Full Time

**Hours/Pay Period**

80

**Schedule Details**

Monday - Friday Business Hours

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

**Weekend Schedule**

Not Applicable

**International Assignment**

No

**Site Description**

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

**Affirmative Action and Equal Opportunity Employer**

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

**Recruiter**

Julie Melton

**Equal opportunity**

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Job Summary

Responsible for planning organizing and coordinating of the Rooms Division consisting of Front Office Concierge Guest Recognition PBX Housekeeping Valet laundry Valet parking and to provide leadership and direction whilst maximizing revenue opportunities and maintaining guest satisfaction levels to the standard of the hotel and of the company at all times. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

Responsibilities

QUALIFICATIONS:

+ High school diploma or equivalent is required.

+ 5 years related experience in a hotel environment preferred.

+ Must be proficient in Windows Operating Systems Company approved spreadsheets and word processing.

+ Must have a valid driver’s license from the applicable state.

+ Demonstrates an understanding and knowledge of hospitality terms.

+ Must be able to convey information and ideas clearly.

+ Must be able to evaluate and select among alternative courses of action quickly and accurately.

+ Must work well in stressful high pressure situations.

+ Must maintain composure and objectivity under pressure.

+ Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.

+ Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.

+ Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.

+ Must be able to work with and understand financial information and data and basic arithmetic functions.

JOB RESPONSIBILITIES:

+ Approaches all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.

+ Maintains regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

+ Maintains high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality dress code and wearing name tag when working (per brand standards).

+ Complies at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

+ Maintains a warm and friendly demeanor at all times.

+ Responsible for the proper efficient and profitable functioning of the Front Office.

+ Maximizes room revenue and occupancy by effectively controlling rates and availability.

+ Clarifies duties and responsibilities of Front Office personnel and ensure that work flows are in a logical and good order.

+ Ensures proper staffing at all times.

+ Ensures that Legendary Quality Standards policies and rules are properly understood and followed through.

+ Assists in preparing annual departmental operating budgets as well as capital expenditure and manpower budgets.

+ Assists in controlling and analyzing departmental costs to ensure performance is within budget.

+ Performs all aspects of personnel and training functions including hiring performance appraisals counseling coaching training disciplinary action etc.

+ Ensures and maintain a very high standard of personal hygiene behavior and grooming standards of staff.

+ Attends daily morning briefings and any other Management meetings as scheduled.

+ Analyzes rate discrepancy reports to ensure room revenue control.

+ Handles all guest complaints and comments relating to the department tactfully.

+ Participates in required M.O.D. program as scheduled.

+ Ensures all end of the month report dates are met i.e. Central Reservations Market Segment AAdvantage Travel Agent check registers etc.

+ Maintains a professional working relationship and promote open lines of communication with managers employees and other departments.

+ Works closely with Accounting on follow-up items i.e. returned checks rejected credit cards employee discrepancies etc.

+ Operates all aspects of the Front Office computer system including software maintenance report generation and analysis and simple programming.

+ Monitors proper operation of the P.B.X. console and ensure that employees maintain Aimbridge Hospitality S.O.P.'s in its use.

+ Monitors the process of taking reservations ensuring that Aimbridge Hospitality courtesy and up selling techniques are maintained.

+ Greets and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality S.O.P.'s.

+ Ensures implementation of all Aimbridge Hospitality policies and house rules.

+ Coordinates all aspects of the ongoing implementation of the Aimbridge Hospitality philosophy of service.

+ Ensures correct and accurate cash handling at the Front Desk.

+ Attends monthly all-employee team meetings and any other functions required by management.

+ Attends weekly staff meeting and provide training on a rotational basis using steps to effective training according to Aimbridge Hospitality standards.

+ Obtains all necessary information when taking room reservations.

+ Follows and enforces all Aimbridge Hospitality hotel credit policies.

+ Ensures employees are at all times attentive friendly helpful and courteous to all guests managers and other employees.

+ Focuses the Guest Services Department on their role in contributing to the guest service scores.

+ Monitors all V.I.P.'s special guests and requests.

+ Maintains required pars of all front office and stationary supplies.

+ Reviews daily Front Office work and activity reports generated by Night Audit.

+ Reviews Front Office log book and Guest Request log on a daily basis.

+ Familiar with all corporate sponsored programs such as airline mileage Triple Upgrade or V.I.P. programs and the standards and procedures for each.

+ Conducts meetings according to Aimbridge Hospitality standards as required by management.

+ Other duties as required.

Property Details

Experience The Monarch, a fun, casual, and relaxing escape in the heart of Old Town Scottsdale. Inspired by the colorful butterfly, The Monarch greets you with warm, inviting hues of yellow and orange and design elements inspired by nature. With six charming buildings to explore, The Monarch is your go-to spot for laid-back relaxation, poolside excitement, and mouthwatering dining experiences.

About Evolution Hospitality

As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

+ Now offeringDaily Pay! Ask your Recruiter for more details

+ Medical, Dental, and Vision Coverage

+ Short-Term and Long-Term Disability Income

+ Term Life and AD&D Insurance

+ Paid Time Off

+ Employee Assistance Program

+ 401k Retirement Plan

Apply for this position (https://careers-aimbridge.icims.com/jobs/364146/rooms-operations-manager-oem/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008)

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EEO Statement

Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PropertyThe Monarch Scottsdale

Posted Date5 hours ago(12/21/2024 12:01 PM)

ID2024-364146

LocationUS-AZ-Scottsdale

CategoryFront Office/Guest Services

TypeRegular

StatusFull-Time

Company : NameEvolution Hospitality