Summary This position is located in the Phoenix Area Office (PAO), Purchased/Referred Care (PRC) in Phoenix, Arizona. The purpose of this position is to provide administrative, technical assistance to support the Area PRC Director and the area-wide PRC program operations at the Service Units. The position requires planning, coordination, development and maintenance of tracking and support systems to assist the PRC Director regarding PRC program operations. Responsibilities Perform Administrative functions that may include acting as a receptionist as needed, by greeting customers and visitors, answering and directing telephone calls, retrieving and distributing mail, preparing travel orders and vouchers. Coordinate conference calls, develop and distribute meeting notifications and prepare materials for such events. Order supplies and equipment through designated automated requisitions system and follow up on the delivery of goods and services. Arranges travel accommodations and ensures travel orders are entered and authorization has been received. Also, makes reservations, and other necessary arrangements on behalf of the Director and PRC staff. Prepare outgoing correspondence, memorandums and other documents for executive management, the PRC Director and others, ensuring the appropriate format, language and procedural instructions are used to conform to agency correspondence requirements. Serves as Records Manager for the Area PRC Office and ensures that the program records are indexed, organized, filed and secured appropriately. Coordinates with the Area Records Manager. Serves as Time & Attendance Coordinator using the current IHS automated time and attendance system; ensuring accuracy and confidentiality concerning employee records and data, and file maintenance. Requirements Conditions of Employment Must pass pre-employment examination. Selectee may be subject to a probationary/trial period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Confidential Financial Disclosure Form required. Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. A bank account at a financial institution is required for electronic direct deposit of salary payment. Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-0303-07, Program Assistant (OA) Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: Knowledge of routine office functions and operations, including disposition of routine, certified and express mail procedures; records management; time and attendance reporting. Basic English skills to prepare and proofread correspondence, memorandums and other documents. Knowledge of grammar, spelling, punctuation, proofreading skills and required agency formats for correspondence. Knowledge of medical terminology, and skill to research alternate resource programs and use in communicating with customers, patients, providers and other third parties. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement. Education There are no education requirements. Additional Information Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. This position does not have promotion potential. This position is covered by a Bargaining Unit.