Document Management Specialists

**Why USAA?**

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

**The Opportunity**

As a dedicated **Information Management Analyst (Mid-Level) - Data Quality, Metadata** you will manage and analyze information using a variety of techniques and tools in alignment with USAA's Enterprise Information Standards. This role will be responsible for Metadata, including defining and documenting data ensuring the information is understood. This may include working with project teams or support teams to define, redefine, or continue maintenance of the metadata. Data Quality includes defining data quality rules ensuring data is measured and trusted. This may include working with project teams to define data quality requirements as well as ensuring ongoing assessments of data quality.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: **San Antonio, TX, Phoenix, AZ, or Plano, TX** . Relocation assistance is not available for this position.

**What you'll do:**

+ Participates in and possibly lead discussions with cross-functional teams.

+ Participates in development of best practices and tools based on business needs.

+ Maintains Information Asset Inventories. Ensures data and assets are classified appropriately.

+ Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes.

+ Maintains metadata repository and proper metadata association.

+ Reviews, validates, and records metadata and data quality information.

+ Develops definitions, data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes.

+ Develops controls to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate.

+ Documents and updates data quality corrective action plans.

+ Supports compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks.

+ Recommends Master and Reference Data processes and procedures to align with Enterprise Policies and Standards.

+ Creates and maintains reference data in accordance to defined processes and procedures.

+ Manages quality and maintenance of master data as it is created.

+ Supports archiving and purging activities of data in compliance with legal requirements in partnership with IT.

+ Develops archiving and purging strategies and processes in stewardship capacity as needed.

+ Supports compliance assessment process by identifying and escalating items that may be a risk to the corporation.

+ Manages Data Access security as needed in a steward capacity.

+ Supports Privacy initiatives through classification, tagging, and analysis of sensitive data.

+ Ensures compliance and remediation of sensitive data in accordance to defined policies and processes.

+ Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor's Degree in Business or Science discipline is required; OR 4 years of related data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 4 years of experience in an information management practice, business application function, or data delivery OR If Advanced degree in a Business or Science discipline, 2 years of experience in data and analytics, technical, or business relevant function.

+ Intermediate experience following data management practices and theories and utilizing tools to implement data management to address data management risks and concerns.

+ Intermediate SQL knowledge including SQL-based languages.

+ Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels.

+ Demonstrates skills in understanding and correcting data discrepancies, identifying data anomalies, and root cause analysis.

+ Demonstrated advanced communication skills with the ability to deliver presentations to all levels of management.

**What sets you apart:**

+ Experience with data quality rules management/metadata.

+ Data Analyst experience.

+ Data Science experience.

+ Data lifecycle knowledge.

+ Financial industry experience.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $71,490.00-$136,690.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

**Description**

A.T. Still University (ATSU) is seeking a full-time exempt Liaison and Communications Librarian on the Mesa, Arizona campus. This position reports to the University Library Director. This librarian is responsible for being a liaison to one or more health sciences programs based on ATSU’s Arizona campus. In addition, this position will be responsible for external communications including coordinating the library’s social media channels, producing newsletters and press releases to internal and external stakeholders, and maintaining the library’s web site and LibGuides in conjunction with all staff across our three campuses, along with other technologies. Applicants can apply here. First review of applications will be September 28, 2023. until the position is filled.

**Major Job Duties:**

+ Directs LibGuides deployment and management plus library website (the latter via the university).

+ Serves as liaison to multiple programs or schools in a health sciences program.

+ Actively engages with a diverse community of faculty, administrators, clinicians, and students in assigned departments.

+ Markets, outreach, and communicates with assigned programs to understand their teaching, learning, and research needs.

+ Develops and teaches course-integrated instruction sessions and stand-alone workshops.

+ Provides research assistance for all university stakeholders.

+ Provides advanced support for comprehensive literature searching including evidence synthesis reviews and bibliometric analysis/research impact; provides general research assistance in accordance with the library's mission and user service guidelines for all university stakeholders.

+ Develops and coordinates library's external communications such as library newsletter and library social media presence.

+ Leads,and designs training through appropriate synchronous and asynchronous learning tools.

+ Work with Collection Services and Electronic Resources Librarian, manage, troubleshoot, and test electronic resources (e.g. platforms for databases, journals, eBooks, etc.) both on and off site.

+ Lead classroom coordination every semester and supervise room-booking software.

+ Work with library and university technology offices, departments, and committees.

**Qualifications:**

+ ALA-accredited Master's degree in Library/Information Science OR equivalent combination of advanced degree and relevant experience.

+ Understanding of database navigation and advanced search techniques.

+ Excellent communication, presentation, and interpersonal skills.

+ Ability to work independently and collaboratively, taking initiative, proactively creating, and carrying out projects, amongst multiple priorities and deadlines.

+ Demonstrated ability to think creatively and take initiative.

+ Willingness to seek opportunities to provide librarian services to the university community at large.

+ Demonstrated ability using LibGuides or other web technologies, ability to learn new technologies.

+ Excellent oral and written communication, and problem solving skills.

+ Ability to work individually and as a team.

+ Understanding of current trends in academic libraries and higher education preferably in the health sciences.

+ Willingness to contribute to the vision of the library and university.

+ 1-3 years library experience preferred.

+ Academic health sciences library experience is a plus.

**Desirable Qualifications:**

Desirable qualifications include digital scholarship experience, liaison librarian experience, LibGuides experience, and computer program management experience.

**About A.T. Still University:**

Established in 1892 by A.T. Still, DO, the founder of osteopathy, A.T. Still University (ATSU) began as the nation’s first college of osteopathic medicine and has evolved into a leading university of health sciences comprised of two colleges and five schools on three campuses and online. Today, ATSU offers master’s degrees across allied health disciplines and doctorates in osteopathic medicine, dental medicine, athletic training, audiology, health administration, health education, health sciences, occupational therapy, and physical therapy.

A.T. Still University’s Arizona campus is located in Mesa, a suburban community in the metropolitan Phoenix area. The campus has an osteopathic medical school, a dental school, and a health sciences school. Mesa is located in the Sonoran Desert with easy access to hiking and all manner of outdoor activities combined with all the activities you would expect to find in any large metropolitan area.

A.T. Still University is an Equal Employment Opportunity/Affirmative Action employer of females, minorities, individuals with disabilities, and protected veterans, and actively strives to increase diversity within its community. We provide a drug- and tobacco-free workplace.

ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit: atsu.edu/employment/benefits .

**Qualifications**

**Education**

**Preferred**

+ Masters or better

**Experience**

**Preferred**

+ 1-3 year: Library Experience

In demonstrating mutual respect for all members of the ATSU community, ATSU is an Equal Employment Opportunity (EEO). Meeting this mission requires serving together in mutual respect of one another’s functions and each person’s importance as an individual.

Chandler, the fourth largest City in Arizona, is located in one of the fastest growing innovation and technology centers in the nation. The City of Chandler Community Services Department, Library Division is currently seeking qualified individuals interested in joining our team as a Librarian.This is a regular, full-time, exempt position with benefits.

Work Schedule:
This a 40-hour position with a schedule that includes nights and weekends. A weekly schedule includes one (1) evening per week and one (1) weekend per month.

Location:
Chandler Public Library Downtown Branch: 22 S Delaware St, Chandler AZ 85225.
The Downtown Library is open seven (7) days and three (3) evenings per week.

Why work for Chandler?
• Accrue 122 hours paid vacation in your first year, eligible to be used immediately following accrual
• Accrue 96 hours paid sick leave in your first year, eligible to be used immediately following accrual
• 12 paid holidays per year plus additional time off at the end of the year (Winter Break)
• Dress code is business casual, with jeans on Fridays
• Free Tumbleweed Recreation Center membership
• Professional development opportunities
• Tuition reimbursement up to $5,250 annually, $3200 for part time employees
• City contributions of 1% gross wages per pay period to deferred compensation
• Become part of the Arizona State Retirement System with a 100% City contribution match
• 3 medical plans to choose from along with dental and vision coverage
• Flexible schedule/Remote work options (when available)
• Diverse and inclusive environment
• Robust Employee Wellness program with $350 incentive

Who we are
CommunityServices
The Community Services Department enhances the quality of life in Chandler through a vast provision of diverse and affordable educational and recreational experiences. We create community through people, parks, and programs. From connecting people to lifelong learning through community libraries to providing at least one Neighborhood Park per square mile of residential development to making play accessible for all ages. Our employees drive every decision, every innovation, and every aspect of our department culture to make Chandler a premier community.

Library
Chandler Public Library inspires intellectual discovery, creative entertainment, and life-long learning through robust information resources that connect communities to a world of knowledge and new ideas. As a system of four libraries in all geographic areas of the community and a collection of nearly 500,000 books, DVDs, and a wide variety of digital resources, we bring people, information, and ideas together to read, learn, connect, and succeed. Our libraries continuously reflect on patrons' current and emerging needs and choose to advance literacy and champion inclusive learning experiences for all people by fostering accessibility and embracing new technology.
Who we are looking for
Our new team member will be passionate about customer service, teamwork, and collaboration. We are looking for someone with excellent customer service and children’s library programming skills.

To view the complete job description, please click here.

Minimum qualifications
A Bachelor's Degree in Library Science or related field; and three (3) years of paraprofessional library experience including one (1) year of previous supervisory experience; and Arizona State Teaching Certification and Arizona State School Library Endorsement required depending on assignment; and a valid Driver's License with acceptable driving record; or any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Desired qualifications
Master’s Degree in Library Science

This is a regular part-time position, subject to a six (6) month probationary period. A register of qualified candidates will be active for four (4) months should another position become available.

The City of Chandler will conduct a pre-employment background check and a MVRRS (Motor Vehicle Record Request System) check as a condition of employment. An offer of employment is contingent upon acceptable results.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler’s policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the City’s Drug Free Workplace Policy. Certain positions within the City are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity.
The examination process may vary if determined necessary.

The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.