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Business Management & Administration

General and Operations Managers

Plan, direct, or coordinate the operations of public or private sector organizations.

A Day In The Life

Business Management & Administration Industry

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Salary Breakdown

General and Operations Managers

Average

$96,800

ANNUAL

$46.54

HOURLY

Entry Level

$55,610

ANNUAL

$26.73

HOURLY

Mid Level

$87,400

ANNUAL

$42.02

HOURLY

Expert Level

$119,190

ANNUAL

$57.30

HOURLY


Current Available & Projected Jobs

General and Operations Managers

606

Current Available Jobs

47,980

Projected job openings through 2024


Sample Career Roadmap

General and Operations Managers

Degree Recommendations


 South Mountain (MCCCD)

 Chandler-Gilbert (MCCCD)

 Glendale (MCCCD)


 Paradise Valley (MCCCD)






 Maricopa Community Colleges

 Maricopa Community Colleges


 Arizona State University

Top Expected Tasks

General and Operations Managers


Knowledge, Skills & Abilities

General and Operations Managers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Administration and Management

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Personnel and Human Resources

KNOWLEDGE

English Language

KNOWLEDGE

Mathematics

SKILL

Active Listening

SKILL

Speaking

SKILL

Monitoring

SKILL

Social Perceptiveness

SKILL

Coordination

ABILITY

Speech Clarity

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Oral Expression

ABILITY

Written Expression


Job Opportunities

General and Operations Managers

  • Program Director IDD Services
    The MENTOR Network    Tucson, AZ 85702
     Posted about 10 hours    

    Arizona MENTOR, a partner of The MENTOR Network, provides services for adults and children with intellectual and developmental disabilities, mental illness and other complex needs.

    Program Director, IDD Services - TucsonHave you been looking for a fantastic role to continue your career path in Social and Human Services? Look no further. This role is critical to our success and exemplifies the wonderful mission driven work we do here every day.

    + Manage the day-to-day operations of one to four programs in a community including organization and implementation of direct supports, person-centered planning, and implementation, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, financial management, and maintenance of the physical environment.

    + Manage program staff members including performance evaluations, scheduling, and orientation.

    + Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations.

    + Manage the implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to the individuals served.

    Qualifications:

    + Bachelor's degree and two to three years of related experience in the Human Services Industry preferred.

    + An equivalent combination of education and experience.

    + Other education, experience, training, licensure, or certification per state requirements or as required by applicable regulations.

    + Current driver's license, car registration, and auto insurance.

    + Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines.

    + Effective communication skills to manage relationships.

    + A reliable, responsible attitude and a compassionate approach.

    Why Join Us?

    + Full, Part-time, and As Needed schedules available.

    + Full compensation/benefits package for employees working 30+ hours/week.

    + 401(k) with company match.

    + Paid time off, holiday pay, annual bonus plan.

    + Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.

    + Enjoy job security with nationwide career development and advancement opportunities.

    EOE/AAE/ADA We have a rewarding work environment with awesome co-workers – come join our team – Apply Today!

    The MENTOR Network is a national network of local health and human services providers offering an array of quality, community-based services. At The MENTOR Network, our core values—Integrity, Respect, Inclusion & Growth—and the behaviors that define them, guide how we interact with each other and how we approach our work. As an organization of people serving people in 37 states, you’ll have opportunities from coast to coast.

    Equal Opportunity Employer, including disability/vets


    Employment Type

    Full Time

  • Information and Technology Project Manager
    TERROS, Inc.    Phoenix, AZ 85067
     Posted about 10 hours    

    Overview

    Terros Health is pleased to share an exciting and rewarding opportunity for aInformation and Technology Project Managerworking at our Central Avenue location. Reporting to the Director of Informatics, the ideal individual is flexible, compassionate and professional. The Information and Technology Project Manager will work at the direction of the CI2O, and will be responsible for the overall direction, planning, coordination, implementation, execution, and completion of assigned Information and Technology projects, ensuring company resources are properly utilized. Compiles project status reports, coordinates project schedules, manages project meetings, identifies project risks, and resolves project issues. Identifies and analyzes project requirements, with the aid of subject matter experts (SMEs) and stakeholders, to fully define project scope, requirements, and deliverables. Coordinates project activities, leading and directing project teams in order to achieve project success, ensuring all phases are documented appropriately. Familiar with industry standard concepts, practices, and procedures within the Project Management and Information and Technology field.

    We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years.

    We help people live their lives in recovery and we save lives every day.

    If you thrive in a creative and innovative environment, join Terros Health and you’ll be rewarded through many rich and boundless opportunities to feel empowered, do what’s right and serve the community. Terros Health employees have been entrusted to fulfill the mission ofInspiring Change for Lifeand in Innovation and in Business Intelligence, we accomplish this task everyday by making decisions to improve health care delivery, enhance our workflows, open communication, all with integrity, as part of motivated and flexible teams! Along with great benefits, continuous training and a welcoming environment, we offer the opportunity for you to grow in your career with Terros Health.

    Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

    Recently awarded amongArizona’s Most Admired Companies in 2020

    Responsibilities

    is hiring a Information and Technology Project Manager at our Central Avenue location in Phoenix, AZ.

    Full-Time, Employed

    Monday-Friday, 8am-5pm

    No Weekends

    Bachelor’s Degree in a related field: Computer Science, Healthcare Administration or Business Administration Preferred

    3-5 years of Project Management Experience Required

    Project Management Professional (PMP) Certification Preferred

    Offering Excellent Salary

    Full Benefits, Including 401K and Generous PTO/PST (4+ weeks)

    Information and Technology Project Manager Duties Include:

    + Directs and manages the initiation, planning, execution, monitoring, controlling, and closing of all assigned projects.

    + Facilitates the definition of project scope, purpose/justification, goals, milestones, and deliverables, documenting the acceptance criteria for scope, time, cost, and quality, resulting in the creation of the Project Charter.

    + Develops the Project Plan, including defining and documenting project stakeholders, communication plan, resource plan, risks, issues, tasks, schedule and timeline, and lessons learned.

    + Directs projects, assembling team members and delegating project tasks and responsibilities to appropriate resources. Provides direction and support to the project team.

    + Presents status reports on project progress, including risks and issues, to relevant stakeholders.

    + Facilitates project communication with tact, professionalism, and a level of clarity and detail appropriate to the subject and recipient’s field of expertise.

    Terros Health offers an excellent benefit package including, but not limited to:

    + Medical, dental, and vision insurance

    + Group life and disability insurance

    + Employer matched 401(k)

    + Generous PTO/paid sick leave (4+ weeks in year 1)

    + Wellness and employee assistance plan

    Apply with your resume at

    Qualifications

    + Bachelor’s degree in a related field: Computer Science, Healthcare Administration or Business Administration preferred. 3-5 years of project management experience required.

    + Project Management Professional (PMP) certification preferred.

    + Strong written and verbal communication skills.

    + Excellent analytical skills, with the ability to translate documented business requirements into technical requirements for use by technical staff. Experience working in an Information and Technology field preferred.

    + Ability to work in a fast-paced, rapidly changing environment, and consistently meet performance requirements.

    + Adept at working in a team environment, building and maintaining strong professional relationships.

    + Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.

    + Must have valid Arizona driver’s license, be 22 years of age with minimum 3 years driving experience, and meet requirements of Terros Health’s driving policy.

    + Must pass a TB Test.

    Physical demands of this position are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    COVID 19 Precautions:

    Terros Health remains open for all our patients’ health and wellness needs. We have put in place many protocols to protect our employees and patients and to create a safe work environment. Visit our website to learn more:

    Job LocationsUS-AZ-Phoenix

    Job ID2020-4836

    # of Openings1

    CategoryAdministrative/Clerical

    ProgramAdministrative

    Weekly Hours40


    Employment Type

    Full Time

  • IT Project Manager
    Randstad    Scottsdale, AZ 85258
     Posted about 10 hours    

    IT Project Manager

    **job details:**

    + location:Scottsdale, AZ

    + salary:$55 - $65 per hour

    + date posted:Wednesday, December 2, 2020

    + job type:Temp to Perm

    + industry:Health Care and Social Assistance

    + reference:808094

    **job description**

    IT Project Manager

    job summary:

    Seeking a Project Manager with experience in management of "end user experience". Any call center or contact center backgrounds would be ideal with a certification in their background. Healthcare industry would be a plus but not required.

    **Required Skills and Abilities:**

    + 7+ years experience leading and overseeing IT projects or deliverable life cycles.

    + 7+ years experience managing large-scale, complex, enterprise-wide projects.

    + 7+ years experience managing system deployment efforts including all aspects of software development lifecycle, including user acceptance testing methodologies and documentation.

    + 7+ years experience with industry standard program and project management and service delivery methodologies for IT (SDLC, Agile, Waterfall, Scrum, Lean/Six Sigma, OCM, PMBOK or ITIL a plus).

    + Experience in delivering both agile and waterfall projects to provide value in a timely manner.

    + Expert project management skills, including the developing and maintaining detailed project schedules, and experience prioritizing work and meeting deadlines.

    + Extensive knowledge of project management processes, systems development methods, organizational change management concepts, and business process improvement methods.

    + Expert ability to work with others in order to achieve a common goal, resolve conflicts and manage cross-functional and external relationships; demonstrated ability to negotiate and influence without authority.

    + Ability to analyze complex problems, interpret operational needs and develop creative solutions in a technical environment.

    + Solid interpersonal skills, including the ability to make effective written and oral presentation.

    + Experience with vendor and contract negotiation and management.

    + Experience working in multi-client and multi-vendor environments.

    + Healthcare industry background preferred

    + Experience migrating from on premise to Cloud Azure platforms

    + Knowledge of MS Dynamics 365 a plus

    location: SCOTTSDALE, Arizona

    job type: Contract

    salary: $55 - 65 per hour

    work hours: 8am to 5pm

    education: Bachelors

    responsibilities:

    Manage all aspects of large, long-spanning, complex enterprise-wide projects that cross three or more functional areas with significant impact/risk for multiple business units or the enterprise.

    Apply expert level knowledge of project management best practices and agile methodologies to drive projects to successful completion.

    Successfully influence senior-level business leaders, including VPs and SVPs, to desired outcomes.

    Effectively communicate project(s) status, scope, scope changes, project plan, open items, issues and risks to the project team and leadership.

    Develop and maintain accurate project plans that includes a work plan with all project activity, a resource plan and the project estimate (effort/duration/cost).

    Establish clear expectations with project leadership, project teams and project stakeholders, including executive-level business partners.

    Lead and influence business and IT leaders to define the vision, scope and delivery timelines.

    Create and present detailed internal and external status reports and tailoring reports appropriately for presentation to the Executive Level.

    Successful issue and risk mitigation, and escalation, at the project level.

    Perform other job-related duties as assigned

    qualifications:

    + Experience level: Manager

    + Minimum 7 years of experience

    + Education: Bachelors

    skills:

    + IT Project Manager

    + Project Manager

    + PMP

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


    Employment Type

    Full Time

  • Director Safety
    Republic Services    Phoenix, AZ 85067
     Posted about 10 hours    

    Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste disposal. Through our subsidiaries, Republic’s collection operations, transfer stations, recycling processing centers, landfills and environmental services provide effective solutions to make recycling and waste disposal effortless for our 14 million customers nationwide. Our 36,000 employees working in 41 states and Puerto Rico are committed to providing a superior customer experience while helping ensure a cleaner, safer and healthier world for future generations.

    **Why Work with Us**

    At Republic Services, we strive to create a workplace that is meaningful and rewarding at every level of our organization. Our employees thrive in an atmosphere where safety is revered, and each person can be a compassionate steward of our environment. We hire the best people to make Republic a great place to work. We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are. We’re proud to be recognized on Barron’s 100 Most Sustainable Companies, Forbes World’s Most Innovative Companies, Forbes Best Employers for Women, Forbes Best Large Employers and Ethisphere’s World’s Most Ethical Companies lists. Republic is also the only company in our industry that is a certified Great Place to Work.

    + Provides recommendations on, and assists executive safety leadership with, the development of policies, standards and procedures.

    + Manages and monitors adherence to safety policies and procedures and relays findings to senior leadership as appropriate.

    + Acts as Subject Matter Expert to Area Safety Managers to answer questions and respond to loss prevention program related issues.

    + Oversees field implementation of the Company’s loss prevention programs to ensure consistency in approach and execution. This includes, but is not limited to, the Company’s training and standards, such as Focus Together, Defensive Driver Training and Safe Actions for Excellent Booklet.

    + Reviews and responds to OSHA and DOT citations received in the field. With direction from executive safety leadership and legal team, analyzes and determines defensibility of findings and coaches field personnel on the organization’s informal and formal position to OSHA.

    + Develops and presents safety and OSHA data to key clients and potential external stakeholders to effectively and professionally communicate the Company’s safety performance and compliance programs.

    + Represents the Company at industry events and safety forums, such as the NW&RA Safety Committee.

    + Assists executive safety leadership with the development and implementation of the Company’s safety programs, Safety Amplified, which drive the Company’s focus and commitment to safety.

    + Travels as necessary to field locations.

    + Performs other job-related duties as assigned or apparent.

    **QUALIFICATIONS:**

    + Experience with Fleet and/or remote workforce management

    + Certificates in safety and related compliance, such as OSHA 40 Hour or Certified Safety Professional.

    **MINIMUM QUALIFICATIONS:**

    + Minimum of 8 years of experience in all aspects of safety, including OSHA, DOT compliance, safety policy and procedure development, and loss control.

    + Bachelor’s Degree or work equivalency.

    **Rewarding Compensation and Benefits**

    Eligible employees can elect to participate in:

    • Comprehensive medical benefits coverage, dental plans and vision coverage.

    • Health care and dependent care spending accounts.

    • Short- and long-term disability.

    • Life insurance and accidental death & dismemberment insurance.

    • Employee and Family Assistance Program (EAP).

    • Employee discount programs.

    • 401(k) plan with a generous company match.

    • Employee Stock Purchase Plan (ESPP).

    _The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

    Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

    We work for Earth. Every day, we come to work with two purposes in mind – serving our customers and doing our part to preserve our Blue Planet®. Our commitment to both has led to such things as landfill innovations, solar energy projects, community education designed to teach people to properly recycle, ongoing efforts to reduce our vehicle emissions and improving safety through technology—to name a few. To put it simply, we are 35,000 guardians of the environment, striving to make the world a better place.

    Republic Services is more than a recycling and waste services company. We are a company dedicated to turning waste into possibilities. Together, united under the Republic Star, we are working for a cleaner, safer and healthier world where people thrive, not just for today, but for generations to come.


    Employment Type

    Full Time

  • Cyber Security - Project Manager II
    Raytheon Technologies    Tucson, AZ 85702
     Posted about 10 hours    

    Raytheon Missiles & Defense (RMD) delivers solutions that protect every side of cyber for Government agencies, businesses and nations. Protecting the most critical information, systems and operations with breakthrough solutions — to make the world a safer place.

    The position of Global Security Services (GSS) Project Manager is required to lead programs and/or projects, providing management direction and support for both independent and interdependent GSS-led initiatives.

    The primary role is to provide exceptional project execution through individual and team assignments.

    In addition to managing their own projects, this role includes working closely with project subject matter experts assigned to provide specific guidance and direction. This role will have overall management responsibility for projects while leveraging technical experts to create, plan, and execute an overarching strategy.

    The candidate to fill this role is expected to work across GSS, often in tandem with Digital Technology (DT), and across the Enterprise to coordinate resources and activities to help realize economies of scale and drive project completion. This position requires the candidate to lead and manage large initiatives that have broad business impact.

    The types of projects would include, but are not limited to: High Power Computing deployment, Virtual Collaboration, and other GSS initiatives and projects. The ideal candidate will possess working knowledge of Security governance and principles. Specific responsibilities include:

    + Provide direct oversight of GSS projects and programs

    + Develop and manage program budget/schedule with ownership and accountability of scope and timelines

    + Assist in development of cost models to support execution of project plans

    + Facilitates the identification and acquisition of project/program resources. Brief Senior leaders within GSS and potentially with DT

    + Assess and manage project(s)/program(s) triple constraints

    + Maintain project/program repository

    + Perform risk management analysis throughout the project/program lifecycle

    + Document, review, and communicate lessons learned

    + Support smaller GSS efforts/work types by providing Project Management mentoring / coaching

    + Support GSS Strategic Planning efforts

    Candidate experience should include a strong background in Security, project management, collaborative teaming, process improvement initiatives, business value analysis and knowledge of GSS and Cognizant Security Agency requirements principles within the Collateral and Special Program environments.

    US Citizenship is required as this position needs an active US Security Clearance as of day one of employment.

    This position can be located in Tucson, AZ or Tewksbury, MA.

    Required Education, Experience & Skills:

    + B.S./B.A. in Engineering, Cybersecurity, Security Management, or equivalent degree

    + Minimum of 8 years of related Cyber Security experience

    + Current Secret Clearance is required

    + Prior experience with Project Management

    + Experience with any of the following: NISPOM, JSIG/RMF, ICD-705, and/or ICD-503 requirements

    + U.S Citizenship is required

    Desired Education, Experience & Skills:

    + PMI/PMP certification and/or Industry certification such as CISSP, Security+, PSP, CPP

    + Familiarity with GSS processes and technologies in the areas of application development, DT infrastructure and networking services, collaborative tools and technology, and risk analysis / reporting

    + Experience managing budgets and having financial accountability

    + Knowledge of formal Project Management methodologies

    + Strong ability to lead large, complex integration projects

    + Collaboration expert with experience in teaming environments

    + Familiarity with network security architecture and systems, security engineering concepts, including topology, protocols, components, and principles (e.g., application of defense-in-depth)

    + Familiarity with Agile project management methodology

    + Excellent verbal and written communication skills

    + Prioritizing goals and setting clear expectations and deadlines to a team

    + Experience building effective collaborative relationships

    + Understanding and experience with Governance frameworks such as:

    + Risk Management Framework, National Industrial Security Operating Manual (NISPOM), Joint SAP Implementation Guide (JSIG), Defense Counterintelligence Security Agency Assessment and Authorization Process Manual (DAAPM), DoD Manuals

    + Raytheon’s Integrated Product Development System (IPDS)

    + Capability Maturity Model Integration (CMMI) Raytheon’s Integrated Product Development System (IPDS)

    + Knowledge of Project Management Body of Knowledge (PMBOK)

    Security Clearance:

    This position requires the successful issuance, transfer or maintenance of a security Clearance. Non-US citizens may not be eligible to obtain a security clearance. The Defense Counterintelligence and Security Agency (DCSA) an agency of the Department of Defense, handles and adjudicates the security clearance process. Security clearance factors include, but are not limited to, allegiance to the US, foreign influence, foreign preference, criminal conduct, security violations and drug involvement.

    170153

    Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


    Employment Type

    Full Time

  • Sustainment & Sensor Mission Training Director
    Raytheon Technologies    Tucson, AZ 85702
     Posted about 10 hours    

    What’s YOUR Mission?

    Here at Raytheon Technologies, we work together as one global team creating trusted, innovative solutions to make the world a safer place. Our innovation spans all domains: from land and sea to air, space and cyberspace. We’re inspired by a noble mission that’s shared by employees around the globe and an inclusive culture that empowers employees and celebrates their contributions.

    A global business headquartered in Tucson, Arizona, Raytheon Missiles & Defense brings customers the industry’s most advanced end-to-end solutions, delivering the advantage of one innovative partner to detect, track and defeat threats. RMD supports 29 countries around the world with a broad portfolio which includes air and missile defense systems, precision weapons, radars, command and control systems, and advanced defense technologies. RMD provides affordable, integrated solutions to a broad international and domestic customer base; we are one team with the expertise to look across the entire mission area and quickly deliver comprehensive solutions.

    Sustainment & Sensors

    Sustainment and Sensors consolidates three valuable sides of Raytheon Missiles & Defense’s (RMD) business:

    + Sustainment provides products and services to the customer after production sale that maintain, improve and prolong operational availability, including modifications and modernization.

    + Sensor Product Line brings RMD’s radar manufacturing and software expertise for high-value and high-volume components under one roof, reducing costs, driving out inefficiencies and improving overall quality.

    + Business in Transition leads the smooth transfer of programs and franchises from other RMD mission areas into SSMA, ensuring their organization and mission remain aligned with the RMD business strategy.

    Job Description

    Raytheon Missile & Defense is looking for a talented, Training Director to support the Sustainment & Sensor Mission Area (SSMA) specifically within Sustainment Solutions. Raytheon Sustainment Solutions focuses on providing sustainment management that enables cost-effective, data-driven decision-making and long-term product improvements to include mission readiness, optimization exercises, data analysis, ROI-based planning, system support resource optimization, and configuration, inventory, and obsolescence management. The Training Director will report into the Vice President of SSMA and is responsible for the creation of training capabilities using virtual reality, augmented reality, digital content, and classroom delivery models to train the users and maintainers of all RMD systems. This role will focus on understanding the training needs of our external customers using and maintaining the systems, and developing training capabilities to meet those needs.

    As the Training Director, this leader will develop and deploy the training strategy for all RMD Sustainment efforts, by collaborating with the technical community, functional business area leaders, and customers. The Director will be responsible for analyzing current training offerings for each program, customer, and country, assessing market needs, and delivering a common capability solution to address all and drive a consistent and cost effective approach. Internally, this role will partner with programs and business area leads in support of captures, proposals and programs by providing product implementation plans.

    Key Responsibilities:

    + Creating and executing a Sustainment Solutions Training strategy across all areas of Raytheon Missiles & Defense

    + Proven demonstration of leadership competencies, especially influential communications, strategic thinking, cultivating innovation, collaboration, developing talent, customer focus, and driving results

    + Providing and executing the strategic vision and direction for improvements of activities required to achieve success within the Mission Area

    + Execution of contractual obligations in accordance with cost, schedule, and technical requirements

    + Work with all Mission Assurance areas to develop Customer interface with the Navy, Army, Air Force, MDA, and all other potential customers for RMD programs

    + Must successfully communicate with all levels of the organization including President, VPs, management and individual contributor levels

    + Responsible for managing the Sustainment support staff

    + Ability to engage and collaborate across the Raytheon enterprise to develop Product Line strategies in support of new business initiatives that require integrated organizational solution sets

    + Continuously improves Product Line processes’, customer satisfaction, proposal efforts, and strategic planning to capture new business for RSPL and SSMA

    + Execution of IRADs and company investment vehicles and seamless transition to production/program implementation

    This position requires a current Secret U.S. Security Clearance.

    Except in rare circumstances, only U.S. citizens are eligible for a security clearance.

    Required Qualifications:

    + Experience in developing and implementing next generation training & tech manual innovative solutions

    + 14+ years of prior relevant work experience.

    + Strong program management skills

    + Demonstrated results leading and collaborating across functions and the enterprise

    + Experience with leading diverse teams through the full software/systems engineering lifecycle

    + Knowledgeable in Radar Data Processing, Mission Software or Processing equipment

    + Ability to drive strategy development and growth opportunities

    + Bachelor’s degree

    + United States Citizenship

    + A current US DoD Secret Security Clearance

    Desired Qualifications:

    + Experience in live classroom training, IETMs, 3D computer based training, virtual training (VirtualWorx, MergeXR Trainer), Instict training devices, video libraries, smart manuals and & Field Bulletins, remove live training and training on demand, artificial reality training experiences

    + Exceptional communications skills both verbal and written

    + Demonstrated experience as a change agent, able to energize organizations to achieve beyond expectations

    + Master’s Degree or PhD in related field

    + Demonstrated ability to interact with senior levels of leadership effectively – including customer, Raytheon, teammates, and suppliers

    + Active Top Secret/SCI Clearance

    172121

    Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


    Employment Type

    Full Time

  • Sustainment & Sensor Mission Area Maintenance Director
    Raytheon Technologies    Tucson, AZ 85702
     Posted about 10 hours    

    What’s YOUR Mission?

    Here at Raytheon Technologies, we work together as one global team creating trusted, innovative solutions to make the world a safer place. Our innovation spans all domains: from land and sea to air, space and cyberspace. We’re inspired by a noble mission that’s shared by employees around the globe and an inclusive culture that empowers employees and celebrates their contributions.

    A global business headquartered in Tucson, Arizona, Raytheon Missiles & Defense brings customers the industry’s most advanced end-to-end solutions, delivering the advantage of one innovative partner to detect, track and defeat threats. RMD supports 29 countries around the world with a broad portfolio which includes air and missile defense systems, precision weapons, radars, command and control systems, and advanced defense technologies. RMD provides affordable, integrated solutions to a broad international and domestic customer base; we are one team with the expertise to look across the entire mission area and quickly deliver comprehensive solutions.

    Sustainment & Sensors

    Sustainment and Sensors consolidates three valuable sides of Raytheon Missiles & Defense’s (RMD) business:

    + Sustainment provides products and services to the customer after production sale that maintain, improve and prolong operational availability, including modifications and modernization.

    + Sensor Product Line brings RMD’s radar manufacturing and software expertise for high-value and high-volume components under one roof, reducing costs, driving out inefficiencies and improving overall quality.

    + Business in Transition leads the smooth transfer of programs and franchises from other RMD mission areas into SSMA, ensuring their organization and mission remain aligned with the RMD business strategy.

    Job Description

    Raytheon Missile & Defense is looking for a talented, Maintenance Lead to support the Sustainment & Sensor Mission Area (SSMA) specifically within Sustainment Solutions. Raytheon Sustainment Solutions focuses on providing sustainment management that enables cost-effective, data-driven decision-making and long-term product improvements to include mission readiness, optimization exercises, data analysis, ROI-based planning, system support resource optimization, and configuration, inventory, and obsolescence management. The Maintenance Lead will report into the Vice President of SSMA and is responsible for developing and implementing overall system health maintenance solutions for increased readiness including guided troubleshooting and field service, 3D maintenance procedures, and remote maintenance.

    As the Maintenance Lead, this leader will develop and deploy the maintenance strategy for all RMD Sustainment efforts by collaborating with the technical community, functional business area leaders, and customers. The lead will be responsible for identifying and implementing best practices and a singular maintenance solution for all programs and customers across RMD. Internally, this role will partner with programs and business area leads in support of captures, proposals and programs by providing common repair and return processes.

    Key Responsibilities:

    + Creating and executing a long term integrated maintenance strategy across the RMD Portfolio

    + Assess market needs and develop supporting product strategies and development roadmap

    + Proven demonstration of leadership competencies, especially influential communications, strategic thinking, cultivating innovation, collaboration, developing talent, customer focus, and driving results

    + Providing and executing the strategic vision and direction for improvements of System Health Maintenance

    + Execution of contractual obligations in accordance with cost, schedule, and technical requirements

    + Work with all Mission Assurance areas to develop Customer interface with the Navy, Army, Air Force, MDA, and all other potential customers for RMD programs

    + Must successfully communicate with all levels of the organization including President, VPs, management and individual contributor levels

    + Ability to engage and collaborate across the Raytheon enterprise to develop Product Line strategies in support of new business initiatives that require integrated organizational solution sets

    + Continuously improves Product Line processes’, customer satisfaction, proposal efforts, and strategic planning to capture new business for RSPL and SSMA

    + Execution of IRADs and company investment vehicles and seamless transition to production/program implementation

    This position requires a current Secret U.S. Security Clearance.

    Except in rare circumstances, only U.S. citizens are eligible for a security clearance.

    Required Qualifications:

    + Experience in developing and implementing sustainment and maintenance solutions

    + 14+ years of prior relevant work experience.

    + Recognized expertise with radar hardware and/or software

    + Strong program management skills

    + Demonstrated results leading and collaborating across functions and the enterprise

    + Experience with leading diverse teams through the full software/systems engineering lifecycle

    + Knowledgeable in Radar Data Processing, Mission Software or Processing equipment

    + DevSecOps experience in leading and developing teams

    + Ability to drive strategy development and growth opportunities

    + Bachelor’s degree

    + United States Citizenship

    + A current US DoD Secret Security Clearance

    Desired Qualifications:

    + Experience in remote maintenance, guided troubleshooting and field service, depot operations and supply support, 3D maintenance procedures, tutorial videos, interactive schematics, competitive multiplayer, field bulletin and digital manuals access, and inventory and obsolescence planning

    + Demonstrated experience as a change agent, able to energize organizations to achieve beyond expectations

    + Leading teams direct and indirect to produce greater productivities and efficiencies across all programs

    + Master’s Degree or PhD in Engineering, Science or Mathematics

    + Prior experience with DOD Radar Design and Development Programs

    + Demonstrated ability to interact with senior levels of leadership effectively – including customer, Raytheon, teammates, and suppliers

    + Active Top Secret/SCI Clearance

    + Exceptional communications skills both verbal and written

    172122

    Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


    Employment Type

    Full Time

  • Director of Quality Assurance, Phoenix Site
    Procter & Gamble    Phoenix, AZ 85067
     Posted about 10 hours    

    P&G is the largest consumer packaged goods company in the world. We have operations in over 75 countries, with 65 trusted brands that improve lives for 5 billion consumers worldwide. This brings many advantages, including the opportunity for our employees to enjoy a diverse and rewarding lifelong career filled with new and exciting challenges.

    We believe great ideas emerge from the creative connections that happen between our talented employees and we encourage diverse, multi-functional teams to work together to generate new ideas to address challenges we face.

    *The Opportunity*
    We are currently looking for a passionate and dynamic individual to join our Personal Healthcare organization as the Director of Quality Assurance for the Phoenix, AZ Site. The Site QA Director is responsible for oversight, direction and delivery of all quality assurance and quality control strategies, resources and external contract relationships for the site. You will be an integral part of the site leadership team. In Quality Assurance, we use our mastery in quality and compliance to enable a winning business while delivering quality systems and products that are trusted by our consumers, customers, and regulators.

    *As the Phoenix, AZ Site QA Director:*
    **
    **
    * You will set direction for the entire QA and QC organization at the Phoenix, AZ site.
    * You will create, lead and manage Site Quality Compliance Risk Management activities, including Quality Councils, Quality Program Health Assessments, complaint management, and Audit readiness.
    * You will work with multi-functional technical teams and provide guidance on GMP requirements for bringing innovation to the site to deliver business growth.
    * You will collaborate with other functional leaders and be part of Phoenix site leadership to lead the overall Phoenix organization and drive a culture of quality and compliance.
    * You will manage the staffing and career planning of 30 direct & indirect reports, and be part of a capable and compliance-focused QA team.
    * You will be growing your skills day-in, day-out, by connecting with internal & external experts, and working with different product classification and various ship-to country regulations.
    *We are looking for a passionate and driven individual who:*

    * Is a creative thinker with exceptional process, analytical, management and relationship skills.
    * Is calm and decisive under challenging conditions with the ability to make independent, reasoned decisions.
    * Has the ability and desire to inspire and to align teams, critical resources, management, and stakeholders in support of delivering business objectives.
    * Is an effective influencer, collaborator and strategic planner able to lead at all levels of the organization with proven ability to lead in a complex environment.

    *Required:
    *
    * Bachelors Degree or higher in Pharmacy, Chemistry, Engineering, Food Science or related field.
    * Experience and direct interaction with regulatory bodies involving cGMP activities (i.e. hosting audits, preparing responses, etc.)
    * 10 years industry experience in Quality Assurance in pharmaceuticals and/or food/dietary supplements.
    * 5 years managing a quality assurance organization at a production plant.
    * Ability to relocate to Phoenix, AZ

    Preferred:

    * Experience in managing a quality assurance organization of similar size, scope and complexity as required for this role.

    *The Value of a P&G Career*
    ­

    * Ongoing coaching and career development – you will work with passionate people and have access to best in class training through our P&G Leadership Academy as well as day-to-day mentoring from your manager.
    * We provide a market-competitive salary benchmarked against the finest companies, so you'll be able to spend your generous vacation time doing more of the things you love with the people you love.
    * We offer a suite of benefits, including but not limited to: flexible working arrangements, remote working options, generous paid vacation increasing with service, generous parental leave policies, group life insurance, health insurance, and dedicated support to help you find the right child care or elder care.
    * Additional perks include discounted P&G products from our company shops and a discount platform offering you unbeatable savings on everything from groceries to exotic holidays.
    * What's more, your financial package might include things like interest-free loans, a tax-advantageous share purchase plan, a contributory pension plan, and financial education and advisement on topics including purchasing real estate and generating wealth.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.

    Immigration sponsorship is not available for this role. As a general matter, Procter & Gamble does not sponsor candidates for nonimmigrant visas or permanent residency. However, Procter & Gamble may make exceptions on a discretionary basis. Any exceptions would be based on the Company's specific business needs at the time and place of recruitment as well as the particular qualifications of the individual.

    Procter & Gamble participates in e-verify as required by law.

    Qualified individuals will not be disadvantaged based on being unemployed.

    **Job:** *Quality Assurance*

    **Title:** *Director of Quality Assurance, Phoenix Site*

    **Location:** *Arizona-Phoenix*

    **Requisition ID:** *QA 00000158*


    Employment Type

    Full Time

  • Market Research Analyst
    Pearson    Phoenix, AZ 85067
     Posted about 11 hours    

    **Market Research Analyst**

    **Description**

    We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

    **Company Summary** **:**

    At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

    Pearson’s Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, Pearson Online Academy, and Pearson Connexus. The group, formerly known as Connections Education, is based in Columbia, Maryland and has been named a “Top Workplace” by the Baltimore Sun for three consecutive years and a “Best Place to Work” by Baltimore magazine. Recognized for its outstanding curriculum, high-quality teachers and leadership, Pearson Online & Blended Learning is committed to expanding quality education through technology, and helping students achieve both academic and personal success.

    **Position Summary** **:**

    The Insights, Invention, & Innovation Analyst will work as a part of the Insights, Invention, and Innovation team to provide expert analysis designed to inform product & service decision making as well as to inform the creation & discovery of new learning experiences in the K-12 virtual learning space. This includes analysis of the K-12 educational market, adjacent markets and sectors, clients and competitors, and then within those their product & service components & capabilities.

    Core tasks and responsibilities

    ●Engages with the Manager of III and Product Leaders to execute the innovation objectives and collaborate across business functions and/or enabling areas to execute toward defined innovation objectives.

    ●Performs duties which include primary and secondary research, ability to analyze, evaluate, and synthesize large amounts of data to product actionable insights, monitoring and reporting on product & service components & capabilities across a competitive and comparative landscape, and general awareness of K-12 education developments and emerging technologies.

    ●Executes research methodology and applies understanding of the business to conduct analysis that supports the Product Roadmap and OBL strategic decision-making.

    ●Informs future product offerings by identifying emerging trends in the K-12 virtual learning space, building proofs of concepts with OBL learning objects, systems, and services, and trialing those proofs of concepts with students, families, and school staff.

    ●Showcases III teams work to OBL Organization and Customers.

    ●Works with a cross-functional Agile team to complete projects and features;

    Key relationships

    ●Work with Product Management to ensure understanding of, and therefore contributes to the development of, a high-quality virtual learning experience .

    ●Work with other analysts & analytic partners across the Lines of Business (like District Partnerships, International, Partner Schools) & Marketing to ensure bi-directional information exchange and cross-functional value.

    ●Proposes and implements new ways of working or procedures within own area

    ●Maintains effective relationships within own and related areas

    **Qualifications**

    Professional profile

    Training / Competencies Experience

    ●Must poses the ability to understand the difference between information, research, and actionable insights.

    ●Must be capable of developing and implementing multiple projects simultaneously with tight deadlines

    ●Must be a self-starter and continuous learner – one who is willing to research and acquire new skills

    ●Must be comfortable with ambiguity and pivoting priorities- and help other be comfortable as well

    ●Must be analytical – able to grasp complex concepts and synthesize unstructured data to summarize effectively and drive decision making

    ●Must communicates highly complex information to colleagues in a way that can be easily understood ● Bachelor's degree or equivalent in a business, marketing, information or technology field.

    ●Minimum 3 years experience providing competitor, market and industry analysis in a digital product, services, or other educational environment.

    ●Proficiency with research databases and search engines.

    ●Thorough understanding of information architecture principles and practices

    ●Knowledge of Microsoft and Google business applications preferred.

    ●Advanced knowledge of Learning Management Systems (LMS), Educational Management Systems, or Enterprise Resource Planning (ERP) systems is preferred.

    ●Familiarity with SAFe Agile principles

    Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

    **Primary Location:** US-RE-Remote

    **Other Locations** US-MD-Columbia

    **Work Locations:** US-Remote Remote

    **Job:** Marketing

    **Organization:** North America Connections

    **Employee Status:** Regular Employee

    **Job Type:** Standard

    **Shift:** Day Job

    **Job Posting:** Dec 2, 2020

    **Job Unposting:** Ongoing

    **Schedule:** Full-time Regular

    **Req ID:** 2011158

    Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.


    Employment Type

    Full Time

  • General Manager in Training - Retail
    Love's Travel Stops & Country Stores    Williams, AZ 86046
     Posted about 11 hours    

    **Req ID:** 205941

    Address: 1055 N. Grand Canyon Blvd Williams, AZ, 86046

    **Operations Manager**

    Working at Love′s as an Operations Manager is a very different job. We work hard for our customers and our teams. As a manager at Love′s, we empower you to be owner-operators and allow you to manage all aspects of your location. With a growing organization, the opportunities for career growth are endless. There′s no better time to join Love′s!

    **Our Managers Go Beyond the Call of Duty**

    Operations Managers are in a unique position. You are not only involved in the store, but the restaurant and tire care operations too. You′ll ensure our teams are focusing on the customer in everything we do. Sometimes it′s just a smile, other times it will be listening to their feedback and adjusting accordingly. Customers come back because of your team′s performance! When you persevere, we all are rewarded.

    **We have a lot to offer.**

    + Competitive Salary

    + Quarterly Bonus

    + Love′s Shares Profit Sharing

    + 401(K) Savings Plan

    + Group Health Plan including Life Insurance

    + Dental Benefits

    + Vacation

    **What to expect.**

    You will run the store, restaurant and tire care concepts in a Love′s Travel Stop location. You′ll be working in a fast-paced environment. One moment you′ll be in the store, the next minute you may be helping out in the tire care, and then jumping on the line to help out in the restaurant. It will be your job to make sure we promote sales growth through merchandise execution, ensuring your teams are well trained and delivering world-class service in the location to deliver on " **Clean Places, Friendly Faces.** "

    **To get started, we have to ask a few questions.**

    _If you′re good with our requirements, we′d really like to hear from you._

    + Can you work flexible shifts—including nights, weekends, and holidays?

    + Do you have 2 or more years in retail, travel stop or c-store, big box, grocery, or department store management experience?

    + Do you have 2 or more years′ experience managing operations with an annual sales volume of $2 Million + in sales?

    + Do you have 2 or more years′ experience effecting and deciphering budgets and P&L statements?

    + Do you have 2 or more years′ experience supervising and training 5-10 employees?

    + Do you have a valid Driver License?

    + Are you considered to be at an intermediate level with computer skills including Microsoft Office, Outlook, Word and Excel?

    **Join us on the Road to Success.**

    We want everyone who joins the Love′s family to succeed and we mean that! Our Road to Success Program was created for you. We provide leadership and management skills training and full apprenticeships for those just starting out. Once you′re a manager, the training goes even further with a two day workshop at Love′s University. There you′ll experience dynamic days with other managers and leaders, including our CEO Tom Love and senior executives. Our Road to Success program is such a valuable experience for career growth and for you personally, we wish the whole country could participate.

    Find out why our managers love to work at Love′s! Fill out your application today to get started.

    **Job Function(s):** Store Leadership

    Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

    + Gemini Motor Transport, one of the industry’s safest trucking fleets

    + Speedco, the light mechanical and trucking service specialists

    + Musket, a rapidly growing, Houston-based commodities supplier and trader

    + Trillium, a Houston-based alternative fuels expert

    EOE-Protected Veterans/Disability


    Employment Type

    Full Time


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