Customs and Border Protection Officers

Calls from mortgage borrowers with inquiries about payments, escrow, and general mortgage service will be answered during the first half of the month.

Similar calls will be answered in the second half of the month, and an auto dialer reminding debtors of their payments will take up around 20% of each day. will inquire as to whether they would prefer to pay over the phone. NOT COLLECTIONS.

Be helpful, kind, and upbeat when interacting with each homeowner.

Interact directly with clients on a range of incoming client requests and questions, including processing payoffs, escrow, website support,

Offer and direct qualified homeowners to the Originations department for refinance opportunities.

Engage in outbound collection efforts for accounts that are less than 30 days past due, though occasionally you might include accounts with a lot of

greater rates of delinquencies

Recognize the various call escalation routes and dynamically direct them to the proper internal parties.

Fulfill performance standards

Make use of our in-house software platform and collaborate with us to suggest systems.

ADDITIONAL INFORMATION

will use a dialer to handle a combination of incoming and outgoing calls. (The average monthly number of calls is 350.)

will only have 35–40 genuine right party connections per day on average.

Metrics adhered to:

QA, resolution of the first call

Rate of Adherence

C Sat Score (over 90% goal)

Wrap Time: one to three minutes

Ability

Data entry, customer assistance, call center, mortgage, loans, financial services, bilingualism, banking, closing

Details of Top Skills

Financial services, mortgage, loans, customer service, call center, and bilingual

Pay and Benefits

The pay range for this position is $20.00 - $21.00

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position will be accepting applications until Dec 26, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #8268, located at: 14039 W Grand Ave. Surprise, AZ 85374

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #1559, located at: 3641 W Ina Rd. Tucson, AZ 85741

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.

**I** **n the Role**

+ Deliver results related to individual and branch sales goals as well as customer expectations

+ Develop new relationships – and maintain existing relationships - working with customers throughout the loan process and loan life cycle

+ Present financial solutions, based on customer needs, that meet their goals

+ Present customers with optional insurance products

+ Educate customers on the terms and conditions of their loan to ensure a clear understanding

+ Learn how to utilize credit underwriting techniques and sales tools

+ Manage the life cycle of the loan, including collections activities, complying with all laws and regulations

**Requirements:**

+ HS Diploma/GED

+ Bilingual - Spanish

**Preferred:**

+ Sales, Collections or Customer Service experience

**Location:** On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

**Who we Are**

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

+ Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

+ Up to 4% matching 401(k)

+ Employee Stock Purchase Plan (10% share discount)

+ Tuition reimbursement

+ Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)

+ Paid sick leave as determined by state or local ordinance, prorated based on start date

+ Paid holidays (7 days per year, based on start date)

+ Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

**Key Word Tags**

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

Bilingual Field Data Collector - SCF

Job no: 502892 Work type: Intermittent Location: Tucson, AZ Capability Area: Field, Field Interviewer

Who We Are NORC at the University of Chicago (NORC) is an objective, nonpartisan research organization that delivers insights and analysis decision-makers trust.

What We Do

NORC partners with government, corporate, and nonprofit clients around the world to conduct survey research that informs critical decisions facing society.

+ NORC Field Data Collectors, internally known as field interviewers, play a significant role in collecting the data that drives our research.

The Ideal Candidate for Field Data Collector

Buscamos entrevistadores bilingues para una encuesta en la comunidad Latino/a/e. Ayude que la comunidad Latino/a/e sea representada.

**This position requires an individual who is Spanish-language proficient at a conversational level.**

+ Ability to speak, read, and write in Spanish and English.

+ Available to work a flexible, part-time schedule. Our most successful interviewers typically dedicate 4-6 hours a day to working on their assignments.

+ Self-starter who can manage, organize, and commit to their own work schedule.

+ Enjoys meeting new people from diverse backgrounds and professions.

+ Has field interviewing, sales, hospitality, marketing, financial, real estate, tax preparation, teaching, or customer service experience.

Requirements For Employment:

+ Ability to speak, read, and write in Spanish and English.

+ Must be at least 18 years of age.

+ High School Diploma or GED Preferred.

+ Willing to work a flexible schedule of 15 – 25 hours per week.

+ Must be comfortable contacting people in-person at their homes, often without notice. Flexible availability to work a mix of weekdays, and evenings/weekends often to reach people who are not home during the work week.

+ Valid driver’s license, automobile insurance, and access to reliable transportation.

+ Must be willing to drive 50 miles or more round trip to complete required task.

+ Must reside within 100 miles of the location displayed in this job posting.

+ Must be able to use a NORC-provided tablet and applications for tasks such as sending emails and capturing notes about work completed.

+ Must attend all virtual and in-person training sessions.

+ Have ability to travel for 3 day in-person training sessions located in Greater Chicago, NYC, or Los Angeles area.

+ All employees hired for this position must satisfactory complete a background check, present evidence of their identity, and authorization to work in the United States (I-9 documentation).

+ Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position.

Salary And Benefits:

This position is classified as intermittent. The pay range for this position will be$19.00 – $28.41per hour with additional bilingual bonus pay of$1.00for each hour worked after certification is completed;base pay is based on experience and geographic location.

+ Field Interviewers working on the 2025 SCF project are eligible to earn an additional $50 - $100 biweekly, if required training and performance standards are met and maintained.

+ NORC will contribute to an individually owned, fully vested retirement account with TIAA at a rate of$4.93for each hour worked, and contributions will be made on a quarterly basis.

+ Intermittent staff are eligible to make pre-tax or post-tax contributions as part of NORC’s Supplemental Retirement Plan.

+ NORC will provide compensation for:training hours, mileage reimbursement, and other approved expenses.

+ Corporate Discounts.

+ Free counseling and referrals through NORC's Employee Assistance Program.

+ Eligible for paid sick leave.

+ Eligible for holiday pay.

+ Paid orientation and training.

+ Possibility for advancement into full-time management roles.

+ Opportunity for annual raises and/or performance bonuses for those who meet performance goals.

NORC’s Approach to Equity and Transparency

Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).

Other Important Details to Note

+ TheSurvey of Consumer Finances (SCF)collects information about the financial assets and liabilities of American households. Policymakers use SCF data to understand differences in the wealth and financial well-being of American families across time.

+ Learn more about thisproject:Home | SCF | NORC at the University of Chicago (https://scf.norc.org/index.html) .

+ Much of the work needed for this project is completed from March to June 2025. All field interviewers wishing to continue working on this project to its anticipated end of December 2025 must complete additional training.

+ Because of the temporary nature of field work, these positions are great for students, teachers, real estate agents, tax preparers, retirees, and all others who are looking for flexible work.

Learn more on ourwebsite: Field Interviewer Career Page (https://www.norc.org/about/careers/field-interviewers.html)

About NORC:

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with NORC to transform increasingly complex information into useful knowledge.

EEO Statement:

NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, sexual orientation, gender identity, and other legally protected characteristics. #LI-TS2

Advertised: December 20, 2024 Pacific Standard TimeApplications close:

Bilingual Field Data Collector - SCF

Job no: 502902 Work type: Intermittent Location: Phoenix, AZ Capability Area: Field, Field Interviewer

Who We Are NORC at the University of Chicago (NORC) is an objective, nonpartisan research organization that delivers insights and analysis decision-makers trust.

What We Do

NORC partners with government, corporate, and nonprofit clients around the world to conduct survey research that informs critical decisions facing society.

+ NORC Field Data Collectors, internally known as field interviewers, play a significant role in collecting the data that drives our research.

The Ideal Candidate for Field Data Collector

Buscamos entrevistadores bilingues para una encuesta en la comunidad Latino/a/e. Ayude que la comunidad Latino/a/e sea representada.

**This position requires an individual who is Spanish-language proficient at a conversational level.**

+ Ability to speak, read, and write in Spanish and English.

+ Available to work a flexible, part-time schedule. Our most successful interviewers typically dedicate 4-6 hours a day to working on their assignments.

+ Self-starter who can manage, organize, and commit to their own work schedule.

+ Enjoys meeting new people from diverse backgrounds and professions.

+ Has field interviewing, sales, hospitality, marketing, financial, real estate, tax preparation, teaching, or customer service experience.

Requirements For Employment:

+ Ability to speak, read, and write in Spanish and English.

+ Must be at least 18 years of age.

+ High School Diploma or GED Preferred.

+ Willing to work a flexible schedule of 15 – 25 hours per week.

+ Must be comfortable contacting people in-person at their homes, often without notice. Flexible availability to work a mix of weekdays, and evenings/weekends often to reach people who are not home during the work week.

+ Valid driver’s license, automobile insurance, and access to reliable transportation.

+ Must be willing to drive 50 miles or more round trip to complete required task.

+ Must reside within 100 miles of the location displayed in this job posting.

+ Must be able to use a NORC-provided tablet and applications for tasks such as sending emails and capturing notes about work completed.

+ Must attend all virtual and in-person training sessions.

+ Have ability to travel for 3 day in-person training sessions located in Greater Chicago, NYC, or Los Angeles area.

+ All employees hired for this position must satisfactory complete a background check, present evidence of their identity, and authorization to work in the United States (I-9 documentation).

+ Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position.

Salary And Benefits:

This position is classified as intermittent. The pay range for this position will be$19.00 – $28.41per hour with additional bilingual bonus pay of$1.00for each hour worked after certification is completed;base pay is based on experience and geographic location.

+ Field Interviewers working on the 2025 SCF project are eligible to earn an additional $50 - $100 biweekly, if required training and performance standards are met and maintained.

+ NORC will contribute to an individually owned, fully vested retirement account with TIAA at a rate of$4.93for each hour worked, and contributions will be made on a quarterly basis.

+ Intermittent staff are eligible to make pre-tax or post-tax contributions as part of NORC’s Supplemental Retirement Plan.

+ NORC will provide compensation for:training hours, mileage reimbursement, and other approved expenses.

+ Corporate Discounts.

+ Free counseling and referrals through NORC's Employee Assistance Program.

+ Eligible for paid sick leave.

+ Eligible for holiday pay.

+ Paid orientation and training.

+ Possibility for advancement into full-time management roles.

+ Opportunity for annual raises and/or performance bonuses for those who meet performance goals.

NORC’s Approach to Equity and Transparency

Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).

Other Important Details to Note

+ TheSurvey of Consumer Finances (SCF)collects information about the financial assets and liabilities of American households. Policymakers use SCF data to understand differences in the wealth and financial well-being of American families across time.

+ Learn more about thisproject:Home | SCF | NORC at the University of Chicago (https://scf.norc.org/index.html) .

+ Much of the work needed for this project is completed from March to June 2025. All field interviewers wishing to continue working on this project to its anticipated end of December 2025 must complete additional training.

+ Because of the temporary nature of field work, these positions are great for students, teachers, real estate agents, tax preparers, retirees, and all others who are looking for flexible work.

Learn more on ourwebsite: Field Interviewer Career Page (https://www.norc.org/about/careers/field-interviewers.html)

About NORC:

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with NORC to transform increasingly complex information into useful knowledge.

EEO Statement:

NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, sexual orientation, gender identity, and other legally protected characteristics. #LI-TS2

Advertised: December 20, 2024 Mountain Standard TimeApplications close:

**Working At NYAP**

+ NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.

+ 33 Paid days off each year! (11 holidays + 22 days PTO)

+ Healthcare Benefits for you and your family

+ Pet insurance that provides discounts and reimbursements

+ Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)

+ Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education

+ Why Work with Us? Exciting Benefits and Opportunities at NYAP!

**SIGN ON BONUS: $3,000**

**_(Payments will be made incrementally in three payments: 1st payment of 40% will be paid in the first paycheck after the sign on bonus is announced. The second payment of 20% will be paid 6 months later. The 3rd payment of 40% will be paid at the 1 year anniversary of the sign on bonus.)_**

The Lead Clinician provides mentoring, coordinates clinical services, trains new clinicians, provides clinical supervision to the clinical team, and provides case consultation and support to the cross-functional team on behalf of the minors in care of the assigned program.

**RESPONSIBILITIES**

The Lead Clinician will perform duties including but not limited to:

+ Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.

+ Provide training to the assigned clinical team, including training new clinicians and being aware of updated or new required policies, procedures, or other requirements.

+ Facilitate clinical supervision of the clinical team at the assigned program Team.

+ Manage caseloads of the clinical team.

+ Approve clinical documentation, and ensure all required documentation is complete accurately and timely.

+ Complete all required training and ensure the clinical team complete all required training in a timely manner.

+ Travel as needed, to provide and support the provision of services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements.

+ Provides case consultation and support to employees within the assigned program on a daily basis.

+ Provides case consultation and support to the cross-functional team that supports the safety, well-being, and eventual release of minors to the care of a foster or sponsor family.

+ Performs other duties as requested.

**MINIMUM QUALIFICATIONS**

+ Master's degree in social work or comparable behavioral science field, from an accredited institution

+ Must be licensed to provide clinical services and clinical supervision in the state where the care provider is located.

+ Two (2) years of postgraduate direct clinical service delivery experience.

+ Must have clinical supervision experience.

+ Must demonstrate a sincere commitment to service and advocacy for youth and families.

+ Bilingual English/Spanish fluency

+ Driving personal vehicle in the performance of this job is required. Must have a valid driver’s license, vehicle in good working order, and insurance with $100,000/$300,000 limits.

+ Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.

OTHER SKILLS

+ Multi-task efficiently and be flexible in all situations.

+ Openness to working non-traditional hours and traveling as needed.

+ Capacity to remain objective and professional in all areas of job function.

**PHYSICAL DEMANDS**

+ Use of manual dexterity, tactile, visual, and audio acuity.

+ Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.

+ Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

+ Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.

+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Lead Clinician will follow a team concept, support agency goals, and care embrace the philosophy of caring for people, connecting with communities, and promoting peace. The Lead Clinician must be able to effectively work with, and be respectful and sensitive to, persons from diverse cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.

**Who we are**

**National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.**

**We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.**

An Equal Opportunity Employer, including disability/veterans.

**What’s Under the Hood**

Bridgecrest, one of the country’s leading financial servicing providers, services roughly $15 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

Bridgecrest recently launched its newest affiliate GoFi. Established in 2022, GoFi is headquartered in Dallas, Texas with a mission to deliver a comprehensive, fully integrated auto finance product allowing the best brands to deliver the best customer experience. By implementing state of the art technology, we provide an off-the-shelf service to make integration with GoFi as seamless as possible.

**That’s Nice, But What’s the Job?**

In short, the Indirect Funding Specialist works with 3rd party dealers and internal partners to verify contract packages. The Agent will demonstrate proficiency in the underwriting policies and procedures through reviewing and verifying loan documents as well as corresponding with dealer partners to resolve pending items.

In long, the Indirect Funding Specialist is responsible for:

+ Ability to complete deal reviews with a high sense of urgency while maintaining an emphasis on accuracy.

+ Use knowledge and background to identify opportunities within the deal packet

+ Analyze and assess information gathered and use effective judgment to detect and avoid fraudulent activity and ensure adherence to corporate policies, procedures, and credit stipulations on assigned contracts

+ Provide escalations and overview of deals through notes and touchpoints.

+ Professional communication with dealership partners.

+ Ownership/involvement in specialized department processes and projects as needed.

+ Appropriately address dealer questions and educate dealer partners on our funding policy as opportunities arise.

+ Foster internal relationships and thrive by partnering with Dealer Specialists and other departments.

**So What Kind of Folks Are We Looking for?**

+ **Operate autonomously.** This isn’t a "hold your hand" kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well

+ **Quality decision maker** . Good decisions are made based on knowledge. We’ll need you to gather all the facts and take them all into consideration when making decisions.

+ **Agile in a fast-paced environment** . We move, and we move quickly. Thriving in an environment that never stops, is a must.

+ **Plays well with others.** You will be working in a high-functioning team environment. We work together in order to win together.

**The Specifics.**

+ High School Diploma or GED required

+ Hours of Operations: 7:00am-6:00pm

+ Hybrid flexibility. In-office Tuesday, Wednesday, and Thursday & Work-from-Home Monday and Friday.

**Nice to Haves.**

+ 1+ years Funding experience

+ Experience working with vendors

+ Bilingual

**So What About the Perks? Perks matter**

+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

+ **Game Room.** Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.

+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!

+ **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!

+ **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!

+ **15 Days of PTO and 8 Paid Holidays.** Not just lip service: we work hard, to play hard.

**Anything Else? Absolutely.**

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Overview:
Posting Title: Bilingual Traveling Medical Assistant (Phoenix, AZ based)

Timeframe: SEASONAL - January 23, 2025 - February 22, 2025 (most weeks will require Monday through Friday availability and work schedule)

Location: Requires travel with home base airport of Phoenix, AZ

Requires: Exceptional Conversational Spanish and English-speaking capability

Catapult Health is in the business of empowering individuals to improve their health. We do this through next generation worksite preventive health checkups. Everyone on our team plays a critical part in delivering upon our mission. The Traveling Medical Assistant (we call the role "Health Tech", internally) is responsible for providing best in class health evaluations at client sites. At Catapult Health, patient care is always our first priority. The Health Tech is the first person to interact with every patient, so an exemplary level of customer service is key! Additionally, the health technician often times serves as the “face” of Catapult, so it is important for them to embody the company core values at all times. Please take a look at our website at www.catapulthealth.com to see how we “Catapult” our patients’ health!

How you will make an impact:
Perform blood tests via Tasso device or finger-stick, measure blood pressure as well as height, weight and abdominal circumference.
Engage with patients in a positive, professional manner throughout duration of checkup. You’re the first person the patient interacts with, so it’s important to make them feel comfortable!
Assist in the set up/take down of clinic and strive to exceed client expectations at each event.
Determine and take action if any patients are in need of immediate health care.
Manage multiple patient stations and meet or exceed Catapult Health expectations on time spent per patient.
Enter all patient information into EMR (Electronic Medical Record) system.
Connect patient with Catapult Nurse Practitioner for health consultation via video conference. This is the bread and butter of the checkup, so it’s important to be tech savvy!

What you need to be successful:
Bilingual (Spanish and English), required
Strong customer service interaction skills, required!
Previous experience in a healthcare/clinical setting, a plus.
Ability to travel overnight from Sunday through Thursday, each week.
Ability to work 5 clinic shifts per week (Monday-Saturday).
Ability to report to work as early as 6 AM and end as late as 5 PM. Punctuality is important!
Ability to juggle multiple tasks while engaging with patients simultaneously.
Ability to follow proper clinical process/procedure at all times
Reliable transportation to get you to and from events within a 100-mile radius.
For insurability reasons, must possess valid state drivers license, have and maintain a clear driving history and be at least 21 years of age (due to driving company vans and rental cars).
Must maintain high level of professionalism and confidentiality (patient medical information).
You will operate in a team environment, so ability to get along/work well with others is imperative!
Administering patient tests using the required supplies and equipment Health Tech's will be required to stand, walk, sit, stoop and kneel for extended periods of time throughout the day.
Ability to lift, push and pull up to 30 pounds regularly to assist with set-up and take down of clinic as well as refreshing supplies and maintaining technology connectivity throughout the day.

Who we are:
Catapult Health’s Core Values are a way of life for our team members. They influence who we are and the decisions we make across the organization.

Do What’s Right: We lead by example. Our decisions are made with integrity, inclusion, dignity, and thoughtfulness.
Work Smart and Innovate: We are thought leaders with a knack for disruption. Challenging the status quo is the name of our game.
Be Professional: We interact with poise and awareness, fostering a culture of respectful and inclusive encounters.
Always Empower: We rise by helping others maximize their potential and hold ourselves accountable to being our best.
Care and Serve: We are a mission-driven business with mission-driven team members. Cultivating relationships and helping others is at the core of what we do.

Why join Catapult Health:
Above all, join us because of our team. We are a fantastically innovative, diverse, and enthusiastic team that is passionate about making meaningful contributions toward our shared purpose: Empowering individuals to improve their health!
Competitive compensation with annual merit increases
Medical, Dental, and Vision plan(s) available for those measuring fulltime.
Employee Assistance and Engagement Platform available to team members and their immediate household family members!
401(k) match
Access to discounted pet insurance

Additional Info:
Catapult Health is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..

Catapult Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations, absent undue hardship. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our HR team at: [email protected] or 214-785-2200 (dial 5 for Human Resources).

**JOB DESCRIPTION**

**_Start Date: 2/24/2025_**

+ **Training:** 4 weeks (Hours: Monday - Friday 8:00am – 4:30pm CST). No time off allowed during training.

+ **Shift** – Call Center Open from 7:00am – 7:00pm CST Shifts assigned during training.

+ 7:30am – 4:00pm CST, 8:30am – 5:00pm CST, 9:30am – 6:00pm CST, 10:30am – 7:00pm CST

+ **Bilingual - Spanish:** Preferred

**Job Summary**

Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values in their actions. Provides product and service information, and identifies opportunities to improve our member and provider experiences.

**Job Duties**

• Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but not limited to, phone, chat, email, and off phone work supporting our Medicaid, Medicare and/or Marketplace business.

• Conduct varies surveys related to health assessments and member/provider satisfaction.

• Accurately document pertinent details related to Member or Provider inquiries.

• Ability to work regularly scheduled shifts within our hours of operation, where lunches and breaks are scheduled and work over-time and/or weekends, as needed.

• Demonstrate ability to quickly build rapport and respond to customers in an empathetic manner by identifying and exceeding customer expectations.

• Aptitude to listen attentively, capture relevant information, and identify Member or Provider’s inquiries and concerns.

• Capable of meeting/ exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives.

• Able to proactively engage and collaborate with varies Internal/ External departments.

• Personal responsibility and accountability by taking ownership of providing resolutions in real time or through timely follow up with the Member and/or Provider.

• Supports provider needs for basic inquiries and assistance involving member eligibility and covered benefits, Provider Portal, and status of submitted claims.

• Ability to effectively communicate in a professionally setting.

**Job Qualifications**

**REQUIRED EDUCATION** :

HS Diploma or equivalent combination of education and experience

**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** :

1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment

**PREFERRED EDUCATION** :

Associate’s Degree or equivalent combination of education and experience

**PREFERRED EXPERIENCE** :

+ 1-3 years

+ Preferred Systems Training:

+ Microsoft Office

+ Genesys

+ Salesforce

+ Pega

+ QNXT

+ CRM

+ Verint

+ Kronos

+ Microsoft Teams

+ Video Conferencing

+ CVS Caremark

+ Availity

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $20.29 - $28.82 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.